How Do I Call My Grubhub Driver?

Grubhub helps you to order food from a restaurant that is near you and get it delivered to your doorstep. Some of the reasons why people contact Grubhub include delay in order delivery which may occur when a restaurant is busier than normal or if the delivery partner experiences bad weather or traffic while delivering your order. You may also contact Grubhub if you get the wrong order or if you need a refund.

Jeff Whelpley is the editor / author responsible for this content.
Jan 28, 2021

How Do I Call Grubhub?

GrubHub is an online company that connects restaurants with customers. The company was founded in 2004. The company has partnered with over 90,000 restaurants in the United States. By connecting customers with their favorite restraints, GrubHub has become a very convenient option for many buyers. This is because it saves diners the hassle of traveling to the location of the restaurants or even waiting on long queues to get food.

You can access GrubHub through their official website or by downloading the GrubHub mobile application. When you open the GrubHub website or app, you will be required to fill in your delivery address. Grubhub then browses the restaurants that are close to the delivery address that you fill in. Once you select the specific restaurant, you will see the menu of that restaurant.

The next step is to pick a specific meal from the menu and add it to your shopping bag. Before proceeding to checkout, it is important to confirm whether you have picked the correct delivery address and order. After confirming these details, you can then proceed to checkout and confirm the method of payment that you will use. Complete the order and wait for your delivery.

If you download the Grubhub app, you will be able to track your order and know the expected time of arrival. To enhance your experience while using GrubHub, they have made a user-friendly application that any person can operate. GrubHub also has a friendly customer support team that is willing to answer any questions that you may have. You can contact GrubHub with questions about your order or your account.

How To Contact Grubhub

There are many reasons why people try to get in touch with Grubhub. The reasons include a delay in-order delivery. There delays in delivery if an order may come from the restaurants or the delivery partner. The restaurant may be busier than normal or your order may be too larger thus taking a long time to process.

The delivery person may also encounter traffic or bad weather when delivering your order thus taking longer to deliver your order. Customers also contact Grubhub when they make or receive the wrong order. Others also call Grubhub to ask for a refund in case they cancel an order or when their order has not been delivered. Given below are some of how you can contact Grubhub.

Calling Grubhub

If you have an issue with your order, you can call the Grubhub customer support team. When you call Grubhub, they will connect you to one of their customer care personnel. You can then explain your issue to them and follow the instructions they give you to solve the issue. Sometimes the call may not go through or you may be kept waiting for a long time.

Other Ways of Contacting Grubhub

In case this happens, you can try to reach Grubhub through other means like live chat. Texting Grubhub through their live chat will get you an immediate response and you will avoid the delay that can occur on a phone call. In case your issue is not urgent, you can also reach Grubhub by sending them a direct message of their Facebook or Instagram pages. Grubhub is also available on Twitter.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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