How Do I Check the Status of My Delivery from Grubhub?

To confirm the status of your Grubhub, you can watch out for notifications from Grubhub in the form of an email or an SMS. It is also possible to find out the status of your order by using the Grubhub maps to track the delivery person. Contacting the restaurant or the delivery partner is another way of following up on your order.

Jeff Whelpley is the editor / author responsible for this content.
Jan 29, 2021

How Do I Check the Status of My Delivery from Grubhub?

Ordering food from home also saves you time to work and do other things around the house. To order food from Grubhub, you need to download the Grubhub app from your android or iOs device. Once you download the app, the next step is to create your Grubhub account. To order food, start by filling in your delivery address. Grubhub will then use the delivery address that you have provided to display the restaurants that are near you.

You can then pick the restaurant that you want to order from. Once you select the specific restaurant, you can browse through their menu and choose what you would like to order. Add all the items that you want to order to your bag and proceed to checkout when you are done ordering. You can select the method of payment that you will use to pay for the order. At this point, it is important to confirm that you have picked the correct order and then you can place your order.

Grubhub will then send your order to the restaurant which you have selected. Once the restaurant receives your order, they will process it and get it ready for pickup by the delivery partner. The delivery partner also gets the notification of the order from Grubhub and the delivery address. They pick your order from the restaurant and deliver it to you. The amount of time it takes to get your order depends on how busy the restaurant is, the size of your order, and the traffic and weather conditions.

How To Check Your Grubhub Order Delivery Status

You can follow up on your order using various methods. Given below are some guidelines on how you can check for the status of your order;

  1. Grubhub Notifications

Once you place an order for food using Grubhub, they will send you an email notification to confirm that your order is successful. You will also receive an SMS notifying you of the progress of your order. You will be able to know when the restaurant has processed your order and when your order has left the restaurant through these notifications.

  1. Using Maps

You can also track your order by using the maps on the Grubhub app. When you are on the app, you will be able to follow the progress of your order by tapping on "my Grubhub" and then clicking on "track". You will see the location of the delivery person from the maps. When the delivery partner is ten minutes from your delivery address, you will receive a notification from Grubhub.

  1. Contacting the Restaurant or Delivery Partner

You can also follow up on your order by contacting the restaurant or the delivery partner. You will find their contacts when you open your current order on the Grubhub app. Once you have the contact, you can choose to either call them or send an SMS.

  1. Contact Grubhub

In case you still have issues tracking your Grubhub order, you can contact the Grubhub customer support team. You can also reach Grubhub through live chat or by sending them an email. Grubhub is also available on Facebook, Twitter, and Instagram.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Grubhub Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Grubhub in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Delivery from Grubhub? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Grubhub

Asked 4 years ago
Updated 4 years ago
Viewed 3,346,465 times
Grubhub
Check the status of my delivery from Grubhub
check your Grubhub order delivery status
find grubhub order
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!