How Do I Check the Balance on My Grubhub Gift Card?

Grubhub sells a variety of physical and digital gift cards. Checking your card balance depends on the type of card you have, but both versions can be checked online. You can also call Grubhub's customer service phone number if you have trouble checking your balance.

Jeff Whelpley is the editor / author responsible for this content.
Jan 20, 2023

Grubhub is a food delivery service based in Illinois. The company sells physical gift cards at a variety of stores, but you can also order digital gift cards online. The exact process of checking your gift card balance depends on which type of card you have, but both types can be quickly checked online.

Checking Your Physical Gift Card Balance

Physical Grubhub gift cards feature a gift card claim code on the back. You'll need this code to check the card's balance.

  • Go to Grubhub's gift card page at grubhub.com/giftcards
  • Below Give the gift of Grubhub, click Check your balance
  • Enter the claim code from the back of your gift card
  • Click Check balance

You can also call Grubhub if you have trouble using the website. You'll need your claim code to have a representative check the card's balance.

Checking Your Digital Gift Card Balance

Grubhub sells digital gift cards through websites like Amazon. You can also buy digital gift cards directly from Grubhub. You can personalize the card with a short message, a custom gift amount, and a custom photo. Digital Grubhub gift cards are delivered via email. You'll need to find the gift card email to check your balance.

  • Locate your digital gift card email
  • Copy your gift card claim code
  • Go to Grubhub's gift card page at grubhub.com/giftcards
  • Below Give the gift of Grubhub, click Check your balance
  • Enter the claim code from the back of your gift card
  • Click Check balance

Grubhub has a 24/7 phone support line you can call if have trouble checking your digital gift card balance.

What if I Lose My Gift Card?

If your card is lost, you'll have to call Grubhub and ask to have the card canceled. Grubhub customer support will issue a replacement card if the lost one hasn't been redeemed or if it has a remaining balance.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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