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Binance Customer FAQ

Top Answers & How-to Guides

How do I Contact Binance Customer Service?

The question we are asked most often is about how to talk to Binance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Unlock My Binance Account?

When you need to unlock your Binance account, you must submit a video showing your full face, your government ID, and a handwritten...

How Do I Open an Account on Binance?

If you are ready to open a Binance account, you can get started with a few easy steps. Accounts can be registered online or through...
Ask any question you have about Binance customer service, get an answer now.

Recent Binance Customer Questions

Refus d’achat avec paiement car demande de réponse sur l’origine des fonds. Comment procéder ?

Nous vous conseillons de fournir les documents nécessaires attestant de l'origine des fonds, conformément aux réglementations de lutte contre le blanchiment d'argent. Si vous avez des questions sur les documents à fournir ou d'autres étapes, vous pouvez consulter les instructions détaillées sur la plateforme Binance.
Asked Oct 24, 2024 7:53 PM

Men Tonkeeper hamyonidan Binance hisobimga 55 USDT o'tkazdim lekin mening binance hisobimga kelib tushmadi

O'tkazmalarda kechikishlar yuz berishi mumkin. Avvalo, tranzaktsiya holatini tekshirib ko'ring. Agar tranzaktsiya muvaffaqiyatli bo'lsa, lekin faoliyatda ko'rinmasa, vaqtinchalik muammo yoki tizim yangilanishlari sabab bo'lishi mumkin. Odatda, bu holatlar bir necha soat ichida hal bo'ladi. Shunday bo'lsa-da, sizda hamon masala bo'lsa, bizning sahifada mavjud bo'lgan eng so'nggi aloqa ma'lumotlariga murojaat qilishingiz mumkin.
Asked Sep 25, 2024 7:32 PM

COMMENT PUIS JE CHANGER MA DOMICILIATION BANCAIRE SUR BINANCE

Pour changer votre domiciliation bancaire sur Binance, vous devez vous connecter à votre compte, aller à "Portefeuille", puis "Portefeuille Fiat et Spot". Ici, vous pouvez retirer les détails de votre ancienne banque en cliquant sur "Retirer". Ensuite, vous pouvez ajouter une nouvelle banque en cliquant sur "Déposer" et en suivant les étapes indiquées. Assurez-vous d'avoir tous les détails de votre nouvelle banque à portée de main.
Asked Jun 14, 2024 9:44 AM

I was recently asked to deposit £12,000 to release funds from my Binance account. Is this correct?

No, this is not correct and it sounds like a scam. Binance will never ask you to deposit funds to release any pre-existing funds on your account. Always keep your account information secure and never share it with anyone. If you believe you're a victim of such an attempt, immediately report it to the platform and refrain from sharing your personal information. Your account's security is paramount. It's always recommended to enable all the security features available in your Binance account like two-factor authentication, for example.
Asked May 9, 2024 9:24 AM

How do i able to login in my Binance account

To login to your Binance account, visit the Binance website and click on "Log in" on the top right corner. Input your email address and password used during registration. You will be asked for a captcha verification. After that, you may be prompted for a two-factor authentication (2FA) if you have set it up for your account. Input the code provided by your 2FA app or your SMS. After successful 2FA verification, you're logged in. Remember to check your browser address bar for the correct Binance website before inputting your details to avoid phishing scams.
Asked Apr 20, 2024 8:22 AM

Help me with my Binance customer service issue

Account Management

How Do I Unlock My Binance Account?

When you need to unlock your Binance account, you must submit a video showing your full face, your government ID, and a handwritten...

How Do I Open an Account on Binance?

If you are ready to open a Binance account, you can get started with a few easy steps. Accounts can be registered online or through...

How Do I Close My Account on Binance?

If you're ready to switch exchanges, or you want to close your Binance account because you've noticed suspicious activity or want to...

How Do I Recover a Hacked Binance Account?

If you notice suspicious activity on your Binance account and think it has been hacked, taking immediate action will help you recover...

How Do I Reset My Binance Password?

To reset your Binance password, go to the Sign In Page and hit Forgot Password. Enter your registered email address and wait for the...

How Do I Increase My Spending on Binance?

Buying, selling, and trading cryptocurrency is a good way to invest, but you'll want to take advantage of identity verification to...

How Do I Setup Two Factor Authorization on My Binance Account?

Cyber criminals are constantly at work trying to steal information and money from people online, so internet users should use every...

How Do I Delete My Binance Account?

You can deactivate your Binance account from the app or the website. Log in to your account, go to Security and then Disable Account....

Trading Cryptocurrency

How Do I Buy Coins on Binance?

Since the minimum purchase for cryptocurrency is close to $20 USD, it's no wonder that more people are becoming interested in this...

How Do I Sell Coins on Binance?

There are a handful of joys when dealing with cryptocurrencies, one of which is when you buy and watch your purchase increase in value....

How Do I Transfer Coins on Binance?

If you are one of many people who have switched to Binance to trade cryptocurrency, you want to know how transfers work. You can easily...

How Do I Transfer Money to My Binance Account?

Depositing money into your Binance account is a pretty straightforward process. However, there are a few things you need to keep in...

How Do I Transfer Money from My Binance Account?

If you need to transfer funds out of your Binance account, you can complete the process using your PC/laptop or your smartphone or...

Security

What Do I Do If My Binance Account Has the Wrong Balance?

Cryptocurrency is a convenient and interesting way to start investing. You can start out small and still watch your funds grow. If...

Bank Transactions

Can I Withdraw from Binance to My Bank Account?

Withdrawing from Binance to your bank account is a straightforward process. Just ensure you have enough funds in your account and enter...

Limits and Restrictions

What are the withdrawal limits on Binance?

The withdrawal limits on Binance vary based on the level of account verification. For accounts that are not verified, the daily withdrawal...

Referral Program

What is the Binance referral program and how does it work?

The Binance referral program is designed to incentivize users to invite their friends and family to join the platform. By referring...
We look to the Binance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Binance issues reported to GetHuman
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