Waze Customer FAQ

To increase the volume on Waze, open the app and tap on the magnifying glass icon. Then go to "Settings," select "Voice Directions," and adjust the volume slider to a higher level. You can also increase the device's overall volume, as Waze uses the phone’s media volume. Make sure your phone is not in silent mode. Additionally, check if any connected Bluetooth devices are affecting audio output.

To change your Waze app back to English, go to the app's settings. Tap on "Voice & sound," then select "Language." From the list, choose "English," and the app will switch to that language. Make sure your device's language settings are also set to English, as this can sometimes affect the app's language.

To change Waze to English, go to the app settings. Tap on "Settings," then select "Voice & sound." Choose "Voice" and then select "English" from the list of available languages. This will change the spoken directions to English.

If your Waze account is blocked, you may need to review the terms of service to understand the reason for the block. Generally, you can try resetting your password or following any instructions provided in the app regarding account recovery. If those options do not resolve the issue, please refer to the most up-to-date contact information available on this page for further assistance.

Try checking your sound settings first. Go to the Waze app, tap on "Settings," then "Sound & voice." Ensure that "Sound" is set to "Voice directions" and that the volume is turned up. Also, check your device's overall sound settings to ensure it’s not muted. If you’re connected to Bluetooth, make sure the audio isn’t redirected to your car or another device. Restarting the app or your device may also help resolve the issue.