Weight Watchers Customer Service

Phone Number & Contact Info

Thank you for your interest in weight watchers and your patience in holding.
For your security and peace of mind, we will never ask for your payment information to be spoken on the call."

Are you currently a Weight Watchers member?
Press one for yes. Please enter your ten digit phone number associated with your Weight Watchers account."

If this is correct, press one.
Press two to try using your phone's dial pad, please enter your billing address number."

Eastern Standard Time. In the meantime, press one to utilize our self-service options.
Otherwise, press two to disconnect or simply hang up the call."

Calling this Weight Watchers Customer Number

By Adam Goldkamp

May 10, 2024

Calling Weight Watchers can be a tedious task for non-members as I recently discovered. Yet, once callers get through to a live agent, the friendly and knowledgeable representatives make the time well spent. 

Upon calling, an automated system requires callers to enter in personal information for identification purposes before a menu of options is provided. I inputted my birth date and address before being asked to give the last four digits of my payment method. Since I'm not a current member and have no payment on file, I entered in 0000 as a placeholder. No options were offered to reach customer service directly so this was the route I tried.

This led to a recorded greeting with news briefs about Weight Watchers followed by a menu of choices, mostly geared toward members. I opted for the "other questions" selection and was placed on hold. After several minutes, a live agent came on the line and introduced herself as Wilma. I was again asked for my name and birth date before proceeding.

I asked Wilma about current promotions and she was more than happy to share the details by directing me to Weight Watchers' website. While on the phone with her, I perused the link and found a current deal to join the weight loss program for $10 per month for 10 months. Wilma recommended this program for beginners, adding that I could effortlessly sign up online. Additionally, she suggested I could extend this promotion after the allotted time by calling Weight Watchers with a new promotion. 

By accessing an online account, Wilma said I would be able to update my plan at any time as I progress in my weight loss journey. Even though it took some effort to reach a rep, the call was productive and encouraging. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Conclusion and closing notes

This is Weight Watchers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Weight Watchers agent. This phone number is Weight Watchers's best phone number because 37,002 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-651-6000 include Signup For Service, Cancel Service, Update Account Info, Upgrade Account, Account Access and other customer service issues. The Weight Watchers call center that you call into has employees from Kansas and is open 24 hours, 7 days according to customers. In total, Weight Watchers has 1 phone number. It's not always clear what is the best way to talk to Weight Watchers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Weight Watchers. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Weight Watchers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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