Weight Watchers Customer FAQ

We're sorry to hear about this issue. When you cancel your Weight Watchers account, you should no longer be charged. However, keep in mind that sometimes it might take a while for the cancellation to appear on your credit card statement. If you're still being charged, there seems to be an error and direct contact with Weight Watchers Customer Service would be the best action to resolve this. They can look into the issue in more detail and stop any incorrect charges.

The $10.00 monthly fee for Weight Watchers typically includes access to their mobile app and website, which offer meal planning, food and activity tracking, a progress report, as well as a community of other users. The app contains thousands of recipes suitable to the Weight Watchers program, including member-created recipes. Additionally, you gain access to their 24/7 online chat support for any questions or guidance needed. However, live workshops are not generally included in this price range. Please note that pricing and services provided can vary, depending on region and ongoing promotions.

To pair your Samsung Galaxy Watch with the WW (Weight Watchers) app, you'll first need to install the WW app on your smartphone. Once installed, open the app and log in to your WW account. Go to the "Settings" section of the app, find the "Device" section, and choose to connect a fitness tracker. Select the type of fitness tracking device you are using and follow the instructions for connecting your Samsung Galaxy Watch to the WW app. Note that the WW app may not support all functions of your Samsung Galaxy Watch.

We apologize for the troubles you're facing with the Weight Watchers app. It seems like there might be a technical issue. We suggest reinstalling the app and restarting your device. Make sure you're using the most current version of the app and your device is up-to-date. You should be able to log in with your existing account credentials, so you don't need to go through the process of creating a new plan. We hope this solves your problem.

To cancel your Weight Watchers account, log into the Weight Watchers website with your account details. Once logged in, go to "Settings" and click on "Account". From there, look for the option to "Cancel Account". It will ask you to confirm your cancellation. Please remember to cancel at least 2 days before your next billing date to avoid being charged for the next month. However, depending upon your contract's terms and conditions, there may be cancellation fees or other eligibility criteria. Be sure to read the relevant details carefully. Please note, all your data will be lost upon cancellation and cannot be retrieved.