Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

no imei for a Samsung A** I did not hav and purchased a one ace *g with insurance. Poli...
Got disconnected but payment wasn't due till April **
I need to talk to someone
I placed an order and it says I need to call T Mobile to complete the order.
I have a phone from assurance*T-Mobile. They assigned me a number. They are unable to...
I am a assurance * T-Mobile USA customer. I would like to have a number ported to this...
Need to talk about home internet
If and do you have a contract with the government for seniors and low income homes or f...
I'm a new customer or trying to be a new customer at T-Mobile with the approval code fo...
I have returned to the US a?day earlier than planned. I had my service suspended for...
I fogat my fon namber*My name : HAZRUL NADIA BINTI THALIB ************
I need a new SIM card. Where is the nearest T-Mobile store I can purchase a new SIM car...
lost phone ********** want to track device to locate and make sure accounts are not com...
LGL***DL and I'm wanting to manually put in APN but I'm not able to or it doesn't even...
I need to talk with customer service asap
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
800-937-8997
Customer Service
24 mins897
877-746-0909
Customer Service
3 mins1564
877-778-2106
Pre Paid Customer Service
38 mins741
800-672-5390
Order Help
14 mins1804
Live Chat
Customer Service
35 mins1503
425-378-4000
Corporate Offices
7 mins843
877-453-1304
Technical Support
23 mins1788
877-207-8169
Porting
2 mins841
888-537-4242
Business Accounts
16 mins688
800-866-2453
Customer Support
38 mins2277
http://www.t-mobile.com/Contact.aspx
Customer Service
< 38 hrs2263
Online Help
Purchasing
< 2 hrs612
http://forums.t-mobile.com/tmbl/
Technical Support
< 10 hrs2848
@TMobileHelp
Customer Service
2 mins1945
facebook.com/TMobile
Customer Service
2 mins400
505-998-3793
International Customer Service
21 mins419

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting T-Mobile at a Glance

Contacting Other Companies

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!