Contact T-Mobile

The best of the 15 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service & Technical Support
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

My phone is going to be updated and it says I won't be able to get into my phone until...
My Bill is more than it should be, I was told my bill would be **.** a month for two li...
Can I remove the SIM card from my phone and put it in another phone that is not active...
Because I'm in China now, I can only use the operator here
Il a une probl*mme * propos de mon t*l*phone parce que l* sim card n'est pa a jour il a...
Following up on ticket * ********. The issue of T-Mobile customers unable to receive MF...
I would like an extension please until September **.
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 15 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Customer Service & Technical Support
24 mins897
Deceased Family Member Customer Service
3 mins1594
Pre Paid Customer Service
38 mins741
Order Help
14 mins1834
Live Chat at
Customer Service
35 mins1503
Corporate Offices
7 mins873
23 mins1818
Business Accounts
16 mins718
Pre-Paid Technical Support
38 mins2307
Online Help at
Customer Service
< 38 hrs2293
Online Help at
< 2 hrs642
Online Help at
Technical Support
< 10 hrs2878
Customer Service
2 mins1975
Customer Service
2 mins430
International Customer Service
21 mins67

Does GetHuman work with T-Mobile?

GetHuman does not work with T-Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to T-Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check T-Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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