Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

T mobile needs to fix the mess they made. They ported the wrong phone number off Cricke...
i am a t-mobil prepaid customer, (***.***.****, Bryan Short, Scranton, PA, USA) and I n...
I ordered a new phone on **** as the first step to initiated T-Mobile service and have...
I brought my own device to tmobile and entered the sim card and its said no service eve...
If a brand new unlocked S** Ultra *G. It's saying I have no SIM card. What do I do next?
como le puedo hacer para cancelar mis * lineas telefonicas.... me voy a ir a mexico def...
Is T-Mobile part of q-link network? If so I have no signal or internet my number is...
This is my *nd month with T-Mobile. A customer service rep called me last month I expla...
Changed Debit card numbers,wish to update.
I need to speak to someone in the Financial Service department after an ongoing billing...
Talked to representative yesterday about moving from Verizon to T-Mobile. Signed up and...
Reset my PIN, I'm porting out.
Phone does not receive calls
I need to talk to someone
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Customer Service
24 mins897
Customer Service
3 mins1534
Pre Paid Customer Service
38 mins741
Order Help
12 mins1774
Live Chat
Customer Service
35 mins1503
Corporate Offices
7 mins1195
Technical Support
21 mins2140
2 mins811
Business Accounts
14 mins658
Customer Support
38 mins2247
Customer Service
< 38 hrs2233
Online Help
< 2 hrs582
Technical Support
< 10 hrs2818
Customer Service
2 mins1915
Customer Service
2 mins370
International Customer Service
19 mins389

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting T-Mobile at a Glance

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