Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I got that I have to pay in February ** but I got the phone on February * and I thought...
I updated * style * phones. The phones were updated to * Reveal *g phones. One of the p...
I want to remove responsibility of a number on my account to someone else’s account.
(*) I called T-mobile a few weeks ago to change to my billing due date. My phone bil...
hi. i need to lock my sim card on a lost phone
i would like to lock my sim card asap*thanks
I need to reactivate my prepaid account
Your customer service ***** and the last person I talked to I hung up. He called me ba...
My phone is saying that my SIM is locked and I need a puk in order to unlock I SIM card*You
I want to switch my service from Verizon to T-Mobile I had an order number a few week...
I can't get notifications to stop for "Turn on offline finding" on my Galaxy J* star
Billing and payment issues..have called * times and not fixed
I am trying to get refund for returned T-Mobile equipment sent by Ups returned **********
I need my puk number to open my phone
I was trying my sim card on another phone and I guess I tried too unlock the other phon...
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
800-937-8997
Customer Service
24 mins897
877-746-0909
Customer Service
3 mins1569
877-778-2106
Pre Paid Customer Service
38 mins741
800-672-5390
Order Help
23 mins1809
Live Chat
Customer Service
35 mins1503
425-378-4000
Corporate Offices
7 mins848
877-453-1304
Technical Support
19 mins1793
877-207-8169
Porting
2 mins846
888-537-4242
Business Accounts
12 mins693
800-866-2453
Customer Support
38 mins2282
http://www.t-mobile.com/Contact.aspx
Customer Service
< 38 hrs2268
Online Help
Purchasing
< 2 hrs617
http://forums.t-mobile.com/tmbl/
Technical Support
< 10 hrs2853
@TMobileHelp
Customer Service
2 mins1950
facebook.com/TMobile
Customer Service
2 mins405
505-998-3793
International Customer Service
17 mins424

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!