Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service
GetHuman features available:
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  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
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T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I got that I have to pay in February ** but I got the phone on February * and I thought...
I updated * style * phones. The phones were updated to * Reveal *g phones. One of the p...
I want to remove responsibility of a number on my account to someone else’s account.
(*) I called T-mobile a few weeks ago to change to my billing due date. My phone bil...
hi. i need to lock my sim card on a lost phone
i would like to lock my sim card asap*thanks
I need to reactivate my prepaid account
Your customer service ***** and the last person I talked to I hung up. He called me ba...
My phone is saying that my SIM is locked and I need a puk in order to unlock I SIM card*You
I want to switch my service from Verizon to T-Mobile I had an order number a few week...
I can't get notifications to stop for "Turn on offline finding" on my Galaxy J* star
Billing and payment issues..have called * times and not fixed
I am trying to get refund for returned T-Mobile equipment sent by Ups returned **********
I need my puk number to open my phone
I was trying my sim card on another phone and I guess I tried too unlock the other phon...
More customer issues

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T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Customer Service
24 mins897
Customer Service
3 mins1569
Pre Paid Customer Service
38 mins741
Order Help
23 mins1809
Live Chat
Customer Service
35 mins1503
Corporate Offices
7 mins848
Technical Support
19 mins1793
2 mins846
Business Accounts
12 mins693
Customer Support
38 mins2282
Customer Service
< 38 hrs2268
Online Help
< 2 hrs617
Technical Support
< 10 hrs2853
Customer Service
2 mins1950
Customer Service
2 mins405
International Customer Service
17 mins424

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