Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

T mobile needs to fix the mess they made. They ported the wrong phone number off Cricke...
i am a t-mobil prepaid customer, (***.***.****, Bryan Short, Scranton, PA, USA) and I n...
I ordered a new phone on **** as the first step to initiated T-Mobile service and have...
I brought my own device to tmobile and entered the sim card and its said no service eve...
********** CHARGED FOR * LINES WOULD LIKE TO RESOLVE ISSUE FOR * LINES
If a brand new unlocked S** Ultra *G. It's saying I have no SIM card. What do I do next?
como le puedo hacer para cancelar mis * lineas telefonicas.... me voy a ir a mexico def...
Is T-Mobile part of q-link network? If so I have no signal or internet my number is...
This is my *nd month with T-Mobile. A customer service rep called me last month I expla...
Changed Debit card numbers,wish to update.
I need to speak to someone in the Financial Service department after an ongoing billing...
Talked to representative yesterday about moving from Verizon to T-Mobile. Signed up and...
Reset my PIN, I'm porting out.
Phone does not receive calls
I need to talk to someone
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
800-937-8997
Customer Service
24 mins897
877-746-0909
Customer Service
3 mins1534
877-778-2106
Pre Paid Customer Service
38 mins741
800-672-5390
Order Help
12 mins1774
Live Chat
Customer Service
35 mins1503
425-378-4000
Corporate Offices
7 mins1195
877-453-1304
Technical Support
21 mins2140
877-207-8169
Porting
2 mins811
888-537-4242
Business Accounts
14 mins658
800-866-2453
Customer Support
38 mins2247
http://www.t-mobile.com/Contact.aspx
Customer Service
< 38 hrs2233
Online Help
Purchasing
< 2 hrs582
http://forums.t-mobile.com/tmbl/
Technical Support
< 10 hrs2818
@TMobileHelp
Customer Service
2 mins1915
facebook.com/TMobile
Customer Service
2 mins370
505-998-3793
International Customer Service
19 mins389

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting T-Mobile at a Glance

Contacting Other Companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!