Contact Spotify
The best of the 3 ways to get in touch with Spotify by GetHuman
Spotify Email Support
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issueSpotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Spotify:
For some reason I no longer have a student account with Hulu included. This changed ver...
Didn't mean to cancel account. Would like to keep student deal that includes hulu thank you
I was logged out of my account and do not remember any of my login information. I pay f...
Songs under the wrong Artist
My songs are under a different Artist
My songs are under a different Artist Name Astronaut, why? I’m the Artist Astronaut bo...
I was on my Friends Spotify account and we canceled it, now i'm trying to start my own...
I subscribed twice one for individual use the other for family use. I got charged fo...
My spotify account has the wrong e-mail address. I need to change it but it will not let me
My bank account was charged on October **th and again on November **th, * days early wh...
i have * months of free spotify premium it wont let me use
Hello,**I am hoping to get the number of someone who can help me with my Spotify studen...
Why does my spotify say you have discovered a premium feature when I am a premium member.
I need to give you my new MasterCard number for my preauthorized payments.
Good Afternoon *I am inquiring about the mini google home. I know there was a promotion...
More customer issuesHelp me with my issueSpotify contact information - compared
Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.
support@spotify.com
Customer Service
Customer Service
< 52 hrs
1648
Online Help
Customer Service
Customer Service
< 86 hrs
1576
@spotifycares
Customer Service
Customer Service
69 mins
913
Does GetHuman work with Spotify?
GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
Chat with an Expert Instead?
Live experts are on call and ready to chat via one of our US-based partners. Their help may cost $20-45 but might be a good answer if you aren't having luck with our free tools.
Chat with a Paid ExpertContacting Spotify at a Glance
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