Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I beg you stop commercials. I pay for a Premium service with NO COMMERCIALS, but they a...
I was charged **.** for Spotify and I don't have Spotify I canceled my account * months...
I’m trying to get some information about my account I just registered with Spotify it s...
I can't make a Spotify account it continuously tells me to feel the form which I repeat...
Im being charged twice a month on ** * ** **.** then * days later ** ** **. $**.** again
We received a notice that our card is no longer valid. I would like to update our acco...
Hello,**Someone created an account on Spotify on my behalf using my information. The e...
The Queue and Find in Playlist features are only available to Premium users and it's un...
Bill is paid Spotify won't work
My phone did a reset update thing so It logged me out of my Spotify account and I have...
I got a new phone (iphone**) and i can’t log into Spotify. I don’t know what the email...
Hello I’m Reece Hall. I was wondering if you could help me solve a problem I’m having w...
Hello, I’m Reece hall. I tried to sign up for the family premium and it said it would n...
Hi*To take out £*.** from my account.*Please stop this transaction. *Actually I do not...
Need to change credit card.
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1649
Online Help
Customer Service
< 86 hrs1577
@spotifycares
Customer Service
69 mins914

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