Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I have a Spotify account that I've been locked out of for some time I had to call custo...
Hi! Good day. Can you please help me. I ended my subscription in Spotify for about * mo...
I’ve had Spotify for like * years now. My last phone was stolen. I have zero passwords...
Hello, I signed up to Spotify and upgraded my plan and then when I went to the Bahamas...
I want to pay monthly. But I do not want anyone holding my card information. I want to...
Please assist me accessing my premium Spotify account. I have just changed handsets
Cannot access my premium account
Please update the status my order **** *Himatangar
Yes Spotify has charged me twice in one month *** and *** of June for $*.**. you also c...
No s* ingl*s me proporcionas donde me puedo comunicar?
I want to cancel my Spotify
they keep charging me for an account I never authorized I have no account information n...
I unsubscribed over a year ago and I am still being charged every month.
I wanna receive receipt of my payments
I have been with you guys for a long time I've had a lot of downloaded music I pay...
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1647
Online Help
Customer Service
< 83 hrs1575
@spotifycares
Customer Service
69 mins912

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting Spotify at a Glance

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