Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

Spotify is working fine on my phone with perfect sound but not on my computer. I have...
Starbucks premium not working
I no longer want spotify cancel my subscription you have my music and I have to pay CD...
I have * credit cards being charged by Spotify. *I have no account with Spotify. *I nee...
Sound will not play on my pc but everything else works on it. Works on phone as well*
i want to cancel my Spotify premium duo but I don’t remember my email because it put a...
need to update payment info
This is my husband's account Rod tuzicka I called PayPal the first part of October and...
Bonjour je me rappel plus de mon mot de passe
For an account I pay two times each month. Please contact me on *****@***.com.
I am being charged in my checking account every month for Spotify, and I never signed u...
My Spotify premium account requires me to change my payment info but the app gives me n...
Buenas tardes, adquir* con mi pareja un plan d*o, y no sabemos c*mo el otro. Muchas gra...
I got a new phone but I can't remember the password I used to set it up
Spotify sent notification that they are unable to get payment (we’re on autopay), I jus...
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1672
Online Help
Customer Service
< 91 hrs1600
@spotifycares
Customer Service
69 mins937

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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