Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I am a substitute teacher and I like to play music while students do their work. I was...
I am making playlists to share from our original music. It has been mastered, has a ba...
I had a account and couldn't login. I started a different account with another email ad...
Spotify won’t accept my current password or changes password. It states it will send so...
I have not been able to log in on amazon fire tv for several days
I cant establish my account
I need to change my debit card information. I have a new card and the old account numbe...
I I have premium Spotify and when my wife signed up she gets commercials why is this?
I tried to login using my email address and password and I was given a NEW USER name. N...
Why I have to pay *x i a month
I upgrade my premium spotify account to familiar, now I dont have Hulu any more.*I was...
I got an email requesting me to change my payment information. I did so with two differ...
J'ai chang* de t*l*phone et mon compte premier que je paie toujours n'est pas actif sur...
I have Spotify Premium and am trying to install it on my son's mobile phone. However...
someone else uploaded my songs and I have raised the issue with Spotify but now my acco...
More customer issues

Help me with my issue

Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1678
Online Help
Customer Service
< 86 hrs1606
@spotifycares
Customer Service
69 mins943

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Spotify at a Glance

Contacting Other Companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!