Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

On my Paypal it says get * months of Spotify free so I clicked it and they still charge...
I need to change the card that is used for monthly billing for Spotify
I need to get my payments for spotify onto my credit report
I am being charged $**.***mo for the Spotify service I never ordered or use. I believe...
My husband and I both have separate Spotify premium accounts. How can I move to a fami...
I cant charge the device on my spotify web phone doesnt work. someone has locked me out...
I seem to no longer be able to add songs to a queue. Has that feature been eliminated??
I have been charged on my credit card for Spotify USA New York my. I have never author...
I change my account information. I lost my debit card and updated my account with a ne...
Bought Premium using my iPad and need it on my iPhone. I cannot get it to work. Please...
My card got hacked and now I have a new card. How do I get my new card to you?
Trying to access Spotify on another phone not getting access music offline
I was billed on Dec **st for $**.***Then again on Jan. **th for $**.***This is not even...
Money taken out of my account and I don’t have a Spotify account what can be done about...
I want to cancel my spotify account
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
< 52 hrs1618
Online Help
Customer Service
< 79 hrs1546
Customer Service
69 mins883

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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