Contact Spotify
The best of the 3 ways to get in touch with Spotify by GetHuman
Spotify Email Support
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issueSpotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Spotify:
hi, i can't open my spotify account, i already used it yesterday and now i want to play...
I have to change my payment information and I cannot log in. I tried changing my passw...
I have Hulu through my Spotify account (Spotify plus Hulu) and now I can’t log in to Hu...
In blind i need to speak to spmepne about payment to artist call back at ***********Thank you
We are unable to use the service we are paying for. The only access I have is for the f...
Hi, I just found you are deductible a monthly fee from my business account from may...
Mein Abo wurde verl*ngert, ohne meine Zustimmung. Ich m*chte mein Geld zur*ck.
Mein Abo wurde wurde verl*ngert ohne das ich das wollte. Ich m*chte gerne mein Geld zur...
Payment method would not go through. After I fixed the payment method the payment went...
Upgraded husband's premium to family. He emailed me the link. I click it and I get the...
Hello, until today, I could repeatedly touch the Shuffle Play button and it would shuff...
I've been charged for Spotify and I've never ordered it or never used it
While listening to my music, half way through the current song it skips to the next son...
I am having issues with the app playing one song while showing its playing a different...
continuous emails about attempted log-ins to my account.*PLEASE DELETE my account.*PLEA...
More customer issuesHelp me with my issueSpotify contact information - compared
Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.
Phone number / contact
Wait
Votes
support@spotify.com
Customer Service
Customer Service
< 52 hrs
1643
Online Help
Customer Service
Customer Service
< 78 hrs
1571
@spotifycares
Customer Service
Customer Service
69 mins
908
Does GetHuman work with Spotify?
GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
Chat with an Expert Instead?
Live experts are on call and ready to chat via one of our US-based partners. Their help may cost $20-45 but might be a good answer if you aren't having luck with our free tools.
Chat with a Paid ExpertContacting Spotify at a Glance
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