Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

Please don’t stop account have recently - hopefully updated all my bank detail - which...
Is my account now up to date for payment Mike Durance - as you said you had problems wi...
You said may account had not been paid and it will be stopped in * days - is my account...
Needing to cancel my account
No account with Spotify. Credit Card Charge of $*.** from Spotify USA. Please correct
For the last * years I have been able to get a yearly subscription. Why can I not get o...
I canceled this accoubt any you are still taking money from me
My music keeps stopping every *-** seconds and I don't know why
I’ve been trying to get my account that I cannot get into cancelled and it’s impossible...
Can't sign in. They have chg me *x this month
I successfully ordered Spotyfy Premium ( confirmed by e-Mail). *Today I received the In...
My phone and identity was stolen so I need my email address change from *****@***.com t...
My parents have been getting charge each month from Spotify and doesn’t recognize the c...
I cannot contact Spotify to ask about a charge from SpotifyNewYork that appears on my V...
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More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1647
Online Help
Customer Service
< 81 hrs1575
@spotifycares
Customer Service
69 mins912

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