Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I switched to an iPhone and I cannot recover my account although I am still being charg...
I can't get past "I'm not a robot". I select all the right things but it wont enter it in
I want to cancel my premium account permanently
I pay my suscription about * days ago and I dont have the service that I supouse I gonn...
I want to upgrade to premium
My name is Renard and my debit card had to be replaced and I have updated my Spotify ac...
I have been charged since Nov. for Spotify on my credit card. I do not wish to incur a...
An unknown device on my Bluetooth device is showing F***, which is not mine
spoty apps ihave a scream black i am going to cancelled spotify and go to apple music w...
I can’t sign into my account smacdonald****
Someone is using my card to pay their premium and I didn’t authorize this
Would like information for the family plan. Cost, sharing, two people. Do I get ** free...
I got the duo package however upon putting in his address it states it doesn't recogniz...
I am getting “knocked off” from listening to my play list when another family member is...
I am paying for Spotify premium but still getting ads.
More customer issues

Help me with my issue

Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1644
Online Help
Customer Service
< 81 hrs1572
@spotifycares
Customer Service
69 mins909

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Spotify at a Glance

Contacting Other Companies

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!