Contact Spotify
The best of the 3 ways to get in touch with Spotify by GetHuman
Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issueSpotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Spotify:
I do not have my own spotify account and I am trying to buy a new subscription as a bir...
I had a spotify account and I had a nice playlist with them i was me
Fraudulent charge of $**.** made to Spotify on May **th. Charge has been reported to Cr...
I have spotify account how I get back in my account cause I have been trying for the la...
I am been locked out of my account
I accidentally logged out of my Spotify account and
I have been locked out of my account but I don't have any of my account Information how...
There is an account set up with my email that I didn't set up. I believe that my Father...
I am unable to access my Spotify account because I no longer have access to my old emai...
You guys keep taking money out of my account and I don’t longer have you guys so stop c...
I’m on a family plan. I had to get a new debit card. Spotify got canceled. We try to ad...
Can I get Spotify if I am out the country (England) & if so for how long
i was listening to music, and all of a sudden it stops. and i’m logged out of spotify o...
I have had **.** deducted from my bank account twice per month since ****. I only want...
I canceled my Spotify subscription *months ago and have gotten charged all three months!
More customer issuesHelp me with my issueSpotify contact information - compared
Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.
Phone number / contact
Wait
Votes
support@spotify.com ·
Customer Service
Customer Service
< 52 hrs
1649
Online Help ·
Customer Service
Customer Service
< 81 hrs
1577
@spotifycares ·
Customer Service
Customer Service
69 mins
914
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GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
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