Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I went to listen to one of my playlist this morning, and I noticed all kinds of other m...
Hi*I currently pay for my monthly subscription by Credit card and i would like to chang...
Hi! I've been using Spotify for about * months, with no issues until the past few days...
Spotify won't let me log in on my laptop or iPhone. I have a family subscription and I...
I pay for Premium and my songs only play * seconds of it and then don't play anything.
I had to change my Email address when I had to purchase a new phone after the phone I...
My account is a premium account and is under an email that is no longer used. I’m tryin...
Hello you can tell me why the music (bailando champeta by Twister el Rey) is not availa...
I have spotify premium, now all of a sudden I can’t get my music
Mon compte diffus* sur des appareils qui ne m’appartienne pas *J’ai *t* hacker **My acc...
Someone’s hacking my spotify and each song I choose to listen to is instantly taken ove...
My bank account has been reset. I need to update my payment information. Arlene Paloma
I need to update my payment information.
I have had a premium account with Spotify for a few years now. I want to upgrade to a f...
My account randomly logged me out and I can’t log back in. It says my password is incor...
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1644
Online Help
Customer Service
< 78 hrs1572
@spotifycares
Customer Service
69 mins909

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