Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

Hello*I had to change my credit card info. Before I was with Spotify and had a members...
I am paying **.** a month for spotify, i do not want commercials during my music playin...
Please add (Gdragon's song* Black Japanese version *feat park bom*)*I love that song a...
Please add(Black Japanese version song)*I love that song so much but it's not there in...
I do not want my billing date changed to the ** of July my check does not post until th...
I can only change my display name.
Hi, how can I change not just my display name, but my account name as well?
I signed up for Spotify premium, but it's now working, I want to cancel my account
Someone made an account in my name and need more information on when it was done
I’m new to Spotify and I’m trying to create a relaxation playlist for sleeping. I ONLY...
I got a new phone every thing fucked up but your still taking from my account
I had two fraudulent charges on my payment card last week and the bank canceled my card...
Its charging my card and i dont even have a spotify account. I want my money back. I do...
I have account but when I enter my email it shows different username. I always had Spot...
I cannot redeem my spotify gift card.
More customer issues

Help me with my issue

Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1644
Online Help
Customer Service
< 83 hrs1572
@spotifycares
Customer Service
69 mins909

Does GetHuman work with Spotify?

GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Spotify at a Glance

Contacting Other Companies

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!