Contact Spotify

The best of the 3 ways to get in touch with Spotify by GetHuman

Spotify Customer Service Email Address
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Spotify Phone Number
Spotify doesn't have a phone number, which is a shame.
Spotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Spotify:

I am wanting to upgrade from my Free Spotify to Premium Duo. I am currently paying for...
I have been getting charged for an inactive account. I would like a refund and to disc...
I am outraged that you do not have a customer support PHONE NUMBER.*My company changed...
My bank called on another fraud and as we checked further I didn't sign up for spotify...
I want to recover a disabled Spotify account
Nothing is working I joined my sisters plan and it won’t let me log in
HI,**I've tried to reset my password but a link doesnt come up to reset, could you help...
My sister recently bought a spotify family plan and when i went to join it it comes up...
Trying to see if I have to emails have not sure about the other email been charged twic...
I haven't been able to renew my subscription and I keep getting notifications to do tha...
I do not have a Spotify account (other than free) and I have been wrongly charged
Lost my username and password from facebook and my spotify was connected through facebo...
I cancel my plan but still charge,please tell me why?
Didn't sign up for Spotify but have been charged *.**. I do not want it
Got new phones yes and when they download it spotty my playlist did not download how do...
More customer issues

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Spotify contact information - compared

Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.

Phone number / contactWaitVotes
support@spotify.com
Customer Service
< 52 hrs1614
Online Help
Customer Service
< 76 hrs1542
@spotifycares
Customer Service
69 mins879

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