Contact Spotify
The best of the 3 ways to get in touch with Spotify by GetHuman
Spotify Email Support
Spotify provides their best customer service over email. If you were hoping to talk to a Spotify agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issueSpotify Live Chat
Unfortunately, Spotify does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.
Recent reasons customers contacted Spotify:
my checkcard * has changed how do i change it?
Hello, i only wanted to use Spotify for a month since i haven’t used it but was charged...
i have a family plan and can only play on one device at a time! why? and if that is t...
How can I get a early access code to purchase tickets online?
I want to upgrade to premium for me and my kids. My daughters stay at a boarding schoo...
I’ve been charged for a Spotify account that I do not use. There should be little to no...
I ordered premium service ** days ago and Spotify was offering a free eco speaker, I ha...
Taken money without consent
I lost all information to my account. And can’t log back in. Can someone in Spotify jus...
You took money out of my account and I want it back my account is already messed up and...
My username is such a pain. It’s like ** characters long and honestly just leaving the...
I was playing a song from one of my playlists and skipped it and then a song from a dif...
I have premium and want to renew my subscription but it’s not allowing me to do so. It...
Hello,**I have a Spotify premium account with the free hulu, but I am not able to link...
Hi, **I’ve been locked out of my Spotify premium account since September.... I’ve reque...
More customer issuesHelp me with my issueSpotify contact information - compared
Above are our top recommendations for how to contact Spotify, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Spotify by looking at which ones are the fastest and which ones other customers recommend the most for solving Spotify customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spotify across the following mediums: Email, Web, Twitter.
support@spotify.com
Customer Service
Customer Service
< 52 hrs
1614
Online Help
Customer Service
Customer Service
< 91 hrs
1542
@spotifycares
Customer Service
Customer Service
69 mins
879
Does GetHuman work with Spotify?
GetHuman does not work directly with Spotify's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
Chat with an Expert Instead?
Live experts are on call and ready to chat via one of our US-based partners. Their help may cost $20-45 but might be a good answer if you aren't having luck with our free tools.
Chat with a Paid ExpertContacting Spotify at a Glance
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