Contact Royal Mail

The best of the 5 ways to get in touch with Royal Mail by GetHuman

Royal Mail Phone Number
03457 740 740 · Customer Service
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Royal Mail Live Chat
Unfortunately, Royal Mail does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Royal Mail:

I received a red label from the post office telling me they were unable to deliver some...
My package is ready to be picked up with shipment tracking, but I don't know where? Can...
On Thursday, ** August **** **:**, I placed an order with Royal Mail for the "Royal Mai...
Hello, I’ve received a note from Royal Mail saying I need to pay additional fees £** fo...
On royale tracking history it says that my order is Available for Redelivery or Collect...
My parcel says it was delivered but I didn't get it i tracked the number LV...
I have tried to return a parcel (bought on ebay) and entered the free collection detail...
My bank card was sent to me from Nation Wide on the **th August, but have had no post f...
Ordered * pairs Skechers tracking number LV*********CN and it’s telling me it has been...
Hello!*I am expecting a parcel RY*********GB and supposed to already receive it to Icel...
I ordered a pair of trainers over a month ago and TRACKING statedthst they were in Roch...
This the second parcel that's been delivered to Rochester rural sudo . Saying parcel co...
I am looking for my missing package, the tracking number ( LV*********CN ) says it was...
My package is saying delivered to Rochester,I would like to know what to do to get it.
More customer issues

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Royal Mail contact information - compared

Above are our top recommendations for how to contact Royal Mail, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Royal Mail by looking at which ones are the fastest and which ones other customers recommend the most for solving Royal Mail customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Royal Mail across the following mediums: Phone, Email, Web, Twitter.

Phone number / contactWaitVotes
03457 740 740
Customer Service
3 mins338
Customer Service
< 29.5 hrs264
Customer Service
76 mins135
Online Help at
Customer Service
< 2 hrs201
Customer Service
2 mins336

Does GetHuman work with Royal Mail?

GetHuman does not work with Royal Mail's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Royal Mail at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Royal Mail's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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