Contact Royal Mail

The best of the 5 ways to get in touch with Royal Mail by GetHuman

Royal Mail Phone Number
03457 740 740 · Customer Service
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Royal Mail Live Chat
Unfortunately, Royal Mail does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Royal Mail:

I'm trying to stop a package from shiping
Hello,*My Item (Tracking no. LG*********GB) is still being assessed by the destination...
I have had a email saying that Royal Mail have a parcel of mine and they need to send i...
Can you advise whether Loudwater Post Office in High Wycombe has a postal order issuing...
WL*********GB was in Yorkshire last Friday, **th February but it still hasn’t been deli...
Goof morning,*my order is stuck at the customs at Frankfurt Airport since Friday...
I have sent the item that I should not have sent With a tracking number.Can I as a sen...
I purchased a label on the royal mail app to send a first class letter but the label ha...
Hi I've received a text from royal mail saying I need to pay a delivery fee (I have no...
I have not received an email confirmation after buying stamps
I’m waiting for my item I order date ********** *And still not arrive at my address!!
Not had any mail since Friday **th February and expecting an important letter**House is...
I haven’t received my parcel which has been sent from January **. Now today is February **.
I’ve ordered from eBay and they have put the wrong address on the parcel so can u help...
I need to change the address of a delivery
More customer issues

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Royal Mail contact information - compared

Above are our top recommendations for how to contact Royal Mail, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Royal Mail by looking at which ones are the fastest and which ones other customers recommend the most for solving Royal Mail customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Royal Mail across the following mediums: Phone, Email, Web, Twitter.

Phone number / contactWaitVotes
03457 740 740
Customer Service
3 mins366
Customer Service
< 29.5 hrs292
Customer Service
89 mins29
Online Help
Customer Service
< 2 hrs229
Customer Service
2 mins364

Does GetHuman work with Royal Mail?

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