Contact Prometric

The best of the 8 ways to get in touch with Prometric by GetHuman

Prometric Phone Number
800-775-3926 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Prometric rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Prometric Live Chat
Prometric customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Prometric:

I took my insurance license test and passed. The insurance licensing agency says that m...
Exception to test with my Syrian passport or a refund.**Kindly note that I want to info...
i cant seem to resechdule my MCCQE* exam, it is giving me an error
Hi I wrote my NHRA prometric exam on ********** unfortunately I lost my exam result. So...
i'm not able to resechdule my exam for MCCQE*, i have tried to do it online but it is g...
I need an update about my exam date that was canceled last year and the test fee of...
Hello I had my CNA and PCT transfer from NC to New York. I don't understand why they di...
I need to pay my NHRA exam result copy I try to call them but no answer so please how c...
On the registry it says that I’m trained and doesn’t state that I’m a CNA
I need to get my skills test results!
More customer issues

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Prometric contact information - compared

Above are our top recommendations for how to contact Prometric, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Prometric by looking at which ones are the fastest and which ones other customers recommend the most for solving Prometric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Prometric across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
Customer Service
38 mins219
Reschedule Appointment
38 mins208
Customer Service
8 mins73
Live Chat at
Customer Service
9 mins67
Customer Service
< 38 hrs128
38 mins276
Online Help at
Customer Service
< 2 hrs275
Schedule A Test
2 mins322

Does GetHuman work with Prometric?

GetHuman does not work with Prometric's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Prometric at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Prometric's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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