Contact Prometric

The best of the 8 ways to get in touch with Prometric by GetHuman

Prometric Phone Number
800-775-3926 · Customer Service
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Prometric Live Chat
Prometric customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: Prometric Customer Service

Recent reasons customers contacted Prometric:

"Because I cannot get my test result" · 5d ago
"Never got an answer - when trying to Email, never got an answer" · 5d ago
"I could not! - when trying to trying to log in - I have to sc..." · 5d ago
"See why my certification wasn’t renewed - Can’t work" · 6d ago
"dont know how to schedule it off website - when trying to sch..." · 6d ago
See all customer issuesI need to contact Prometric about an issue

Prometric contact information - compared

Above are our top recommendations for how to contact Prometric, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Prometric by looking at which ones are the fastest and which ones other customers recommend the most for solving Prometric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Prometric across the following mediums: Phone, Chat, Email, Web.
Phone number / contact
Wait
Votes
800-775-3926
Customer Service
38 mins
219
800-306-3926
Reschedule Appointment
38 mins
179
866-776-6387
Customer Service
15 mins
178
Live Chat
Customer Service
16 mins
67
pro.GlobalCandidateServices@prometric.com
Customer Service
< 38 hrs
233
800-853-6769
Appeals
38 mins
247
Online Help
Customer Service
< 2 hrs
380
800-967-1139
Schedule A Test
2 mins
293
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