Contact Prometric

The best of the 8 ways to get in touch with Prometric by GetHuman

Prometric Phone Number
800-775-3926 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Prometric rep
  • Pro tips & talking points
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Prometric Live Chat
Prometric customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Prometric:

I tried to reschedule for today's exam at *:** but it was not letting me reschedule onl...
Just wanted to know when will I be able to get a date for my exam
On January *th I was at a cat these ham is having technical difficulties it was early i...
I want to register on the Prometric website to schedule an insurance exam.
I have taken and passed a Western History II test and its not showing on my JST
Could you tell me when the San bruno center is open for GRE test? I have scheduled my l...
I had worked as a CNA back in Febuary **** with an agency because of covid-** I didn't...
I sent in payment and registration for testing and never heard from y’all this was two...
I was scheduled to give Nbde part * which is a two day exam on february * st and *th. M...
I'm having an account validation error. It reads, "Data entered could not be matched to...
I didn't receive the confirmation about my exam, which should happen this Saturday. I p...
Hi, I'm travelling from Jamaica to Florida to sit the Uniformed CPA exams, I will be te...
I need a renewal form for my cna license mailed to me.
My site closed because of snow... no confirmation of closure... I only know because I c...
I paid for a test date in December and we are now in February and i have heard nothing...
More customer issues

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Prometric contact information - compared

Above are our top recommendations for how to contact Prometric, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Prometric by looking at which ones are the fastest and which ones other customers recommend the most for solving Prometric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Prometric across the following mediums: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
800-775-3926
Customer Service
38 mins219
800-306-3926
Reschedule Appointment
38 mins177
866-776-6387
Customer Service
14 mins176
Live Chat
Customer Service
15 mins67
pro.GlobalCandidateServices@prometric.com
Customer Service
< 38 hrs231
800-853-6769
Appeals
38 mins245
Online Help
Customer Service
< 2 hrs378
800-967-1139
Schedule A Test
2 mins291

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