Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

need to pay bill in collections on closed account
I have leave on for landlord for my property I want to suspend that until further notice
I need to pay a bill. they won't accept my account number
I am trying to stop gas service at my old apartment, zip code *****.
I want to stop gas service at my old address, **** Prospect Place, Brooklyn NY *****.
I called to transfer service almost a month ago and went to the property for the first...
I want to pay the amount due for my gas bill. I do not have the full account number to...
Power in our house completely shut off, but when we initiate the stove everything turns on?
Do u send people to knock on your door? Saying they r from national grid?
Need rates at my house, kilowatts
Need to transfer account ownership from * person to another.
Checking on gas appointment today
Trying to transfer service out of my mothers name and put in my name
I would to get service transferred until my name
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Customer Service
5 mins77
800-322-3223
Customer Service
15 mins212
Online Help
Customer Service
< 2 hrs345
718-643-4050
NYC Metro Area Customer Service
2 mins246
781-907-1000
International Customer Service
15 mins415

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