Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

I have an overdue balance that appears to have been sent to a collection agency. I beli...
In Massachusetts, My most recent bill is inaccurate for account number *****-***** at...
Turn off service needed for Monday ** May I must vacate building sold
Want to find out about my invoice * bill
Discussion payment options
need to know if gas line inspection will be done at home today and the time ..and would...
I got a call that told me to call national grid regarding my account I’m not fully awar...
Need a change of ownership to my apartment. I am not getting electric Bill - please ca...
transfer multifamily account
Wish to compare my electrical charges from **** to present
I was supposed to have a new pole and service connected in Whitehall NY. I am Checking...
I’m still awaiting my bill. Service was not transferred to my name
I'd like to make a statement about nuclear power. Instead of bulky cooling rods and usi...
Hi, im moving into different home so im trying to change my address
Question about electric bill and it’s final cost for a specific period time.
More customer issues

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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Customer Service
5 mins77
800-322-3223
Customer Service
15 mins212
Online Help
Customer Service
< 2 hrs319
718-643-4050
NYC Metro Area Customer Service
2 mins354
781-907-1000
International Customer Service
14 mins389

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