Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

Power flickered for about * minutes. Then went completely off... · 6d ago
Paid bill last night and still waiting for service to be turn... · 6d ago
I had a payment arrangement and misplaced the form i was supp... · 7d ago
I cannot reach you. I am very busy with the railroad and cann... · 10d ago
I need an appointment to start my gas service. · 12d ago
More customer issuesHelp me with my issue

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
800-642-4272
Customer Service
5 mins
77
800-322-3223
Customer Service
15 mins
212
Online Help
Customer Service
< 2 hrs
315
718-643-4050
NYC Metro Area Customer Service
2 mins
350
781-907-1000
International Customer Service
13 mins
385
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