Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

"Set up service to house we*re moving into" · 12d ago
"Add name to account. Amount question on last bill" · 15d ago
"Cancel meter reading appointment" · 19d ago
"Change name on account. Discuss amount of last bill" · 21d ago
"I need to set up a pymt arrangement for my account .I was gon..." · 21d ago

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.
Phone number / contact
Customer Service
5 mins
Customer Service
15 mins
Online Help
Customer Service
< 2 hrs
NYC Metro Area Customer Service
2 mins
International Customer Service
7 mins
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