Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

My name is LANELL BLANCHARD AND our national grid account... · 2d ago
I would like to set up service at my new address · 2d ago
My tenet has moved out and I need to turn on the power and pu... · 3d ago
I need to pay my bill and dont have my account * this is Scot... · 5d ago
There are large dead trees overhanging the power lines behind... · 6d ago
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National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.
Phone number / contact
Customer Service
5 mins
Customer Service
15 mins
Online Help
Customer Service
< 2 hrs
NYC Metro Area Customer Service
2 mins
International Customer Service
15 mins
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