Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Customer Service
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National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

"To get fax* for Miguel Santos Consumer Advocate National Grid..." · 7d ago
"I havnt revived any notifications or bills in serval months a..." · 9d ago
"You locked my gas - when trying to I paid my bull - burden wa..." · 10d ago
"National Grid wants me to wait too long for it - when trying..." · 10d ago
"you did not send the code - when trying to contact you - burd..." · 10d ago
See all customer issuesI need to contact National Grid about an issue

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.
Phone number / contact
Customer Service
5 mins
Customer Service
15 mins
Online Help
Customer Service
< 2 hrs
NYC Metro Area Customer Service
2 mins
International Customer Service
9 mins
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