Contact Express Scripts

The best of the 12 ways to get in touch with Express Scripts by GetHuman

Express Scripts Phone Number
800-206-4005 · Customer Service
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Express Scripts Live Chat
Unfortunately, Express Scripts does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Express Scripts:

I have not received either of my * prescriptions: *Atorvastatin Tabs *** mg *** qty...
Need to regain access to my account
cannot log in to my account with the two step security will not addept the verify code...
Prescription Returned by carrier. See exert from E Mail. I am Hearing Impaired. Can I r...
cancel order. hearing impaired. hard to use phone for complex matters. they never answe...
I need help with a prescription and it’s really annoying that you’re making me add a bu...
I'd like to set an order, that's it.
Cannot sign in to my Express Scripts account. I want the Sign In codes to be sent to my...
Looking for my meds lunesta when will I receive my meds
Refill my prescription. My policy number has been changed and none of my medications ap...
meds show shipped on nov **, but I didn't get them. DHL said they weren't delivered.
I normally get a three month supply of trulicity**. I had difficulty getting it last ti...
More customer issues

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Express Scripts contact information - compared

Above are our top recommendations for how to contact Express Scripts, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Express Scripts by looking at which ones are the fastest and which ones other customers recommend the most for solving Express Scripts customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Express Scripts across the following mediums: Phone, Web, Email.

Phone number / contactWaitVotes
Customer Service
5 mins775
Tricare Pharmacy
3 mins417
Blue Cross Pharmacy
3 mins135
Military and DOD Customer Service
8 mins144
Online Help
Customer Service
< 2 hrs229
Next Rx Customer Service
2 mins114
Customer Service
< 2 hrs161
Customer Service
6 mins250
USCG Customer Service
2 mins306
Missouri Customer Service
2 mins311
Customer Service
3 mins87
Customer Service
2 mins342

Does GetHuman work with Express Scripts?

GetHuman does not work with Express Scripts's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Express Scripts at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Express Scripts's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Express Scripts at a Glance

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