Contact Express Scripts

The best of the 12 ways to get in touch with Express Scripts by GetHuman

Express Scripts Phone Number
800-206-4005 · Customer Service
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Express Scripts Live Chat
Unfortunately, Express Scripts does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Express Scripts:

I didn't get most of my pharmacy order.
Im an RN with Crescent Hospice calling to verify shipment of one of my patients med ****...
Got a message from express scripts stating my prescription cannot be filled
Combigen order not shipped?
Progress on approval for new prescription
I need details about my prescription
Order was put on hold.. need it released
Ill be out of amalodipine before you ship...
I need to get a record of my drug expenses last year but no longer have an account.
My prescription was sent back online and I need them to send it back to me.
I just need to see what a **- or **-day supply of Trulance will cost me through express...
Call back number to confirm pharmacy location
calling from provider's office on behalf of a patient. He is waiting to receive his...
I have not received my medication insurance card and we need to pick up medication for...
i want to know what to do to send my scripts and to who? do they come by mail or ups...
More customer issues

Help me with my issue

Express Scripts contact information - compared

Above are our top recommendations for how to contact Express Scripts, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact Express Scripts by looking at which ones are the fastest and which ones other customers recommend the most for solving Express Scripts customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Express Scripts across the following mediums: Phone, Web, Email.

Phone number / contactWaitVotes
800-206-4005
Customer Service
5 mins775
877-363-1303
Tricare Pharmacy
3 mins410
866-281-2966
Blue Cross Pharmacy
3 mins128
877-363-1304
Military and DOD Customer Service
8 mins137
Online Help
Customer Service
< 2 hrs222
800-962-8192
Next Rx Customer Service
2 mins107
memberservices@express-scripts.com
Customer Service
< 2 hrs154
877-603-8399
Customer Service
6 mins243
866-363-8667
USCG Customer Service
2 mins299
877-852-4060
Missouri Customer Service
2 mins304
877-444-7135
Customer Service
3 mins80
888-772-5181
Customer Service
2 mins335

Does GetHuman work with Express Scripts?

GetHuman does not work directly with Express Scripts's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Express Scripts at a Glance

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