Contact Carbonite

The best of the 2 ways to get in touch with Carbonite by GetHuman

Carbonite Phone Number
877-665-4466 · Customer Service
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Carbonite rep
  • Pro tips & talking points
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Carbonite Live Chat
Unfortunately, Carbonite does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Carbonite:

I am terminating my subscription and need to provide certain information to do so per y...
I noticed that I have * separate charges on my credit card statement for Carbonite Bac...
MY COMPUTER DIED * DAYS AGO I HAVE NO PASSWORDS AND I BOUGHT A NEW COMPUTER BUT CAN NOT...
Had a virus work is cleRing my computer. How can I access my files in the meN time**And...
received alert that i needed to renew however my CC was charged **** for $**.**. I cont...
help with downloading the correct backup file.
Transfer correct old laptop files to new laptop.
Transfer correct files from old laptop.
Transfer the correct files from old laptop to new.
Make sure to transfer correct files from old laptop.
Need to download carbonite files from old laptop to new lapton. I also have a desktop...
my computer crashed and I need to put carbonite on my new computer
I was charged for Carbonite but I no longer need our use it, how can I get this charge...
Need to transfer old laptop files to new laptop. Have already transferred the subscrip...
cancel our service and refund our credit card.
More customer issues

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Carbonite contact information - compared

Above are our top recommendations for how to contact Carbonite, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Carbonite by looking at which ones are the fastest and which ones other customers recommend the most for solving Carbonite customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Carbonite across the following mediums: Phone, Web.

Phone number / contactWaitVotes
877-665-4466
Customer Service
2 mins66
Online Help
Customer Service
< 2 hrs50

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