Contact Carbonite

The best of the 2 ways to get in touch with Carbonite by GetHuman

Carbonite Phone Number
877-665-4466 · Customer Service
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Carbonite Live Chat
Unfortunately, Carbonite does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Carbonite:

i renewed my carbonite account on ****** and i was charged * times $ **.**. i was conta...
I just thought I added a year to my Carbonite subscription and it said that the code (w...
At the beginning of this year I wanted to cancel my carbonite subscription. I realised...
sloow download on recover file download. i have over ***MPS feed on a cat* line and i h...
I am terminating my subscription and need to provide certain information to do so per y...
replaced my old computer need to put my subscription on my new device
I want to get back with connection with Carbonite**My phone ber is * *** ***-****.
I was traveling out of Californiia for months. I will be back in Burbank ,California i...
My name is Carolyn Gillis. I've been a customer of Carbonite's for a long time. I've...
I am changing computers and everything transfered to the new one (via geek squad) excep...
Unable to sign up waiting sine * days. That is delaying my project work
I ordered Carbonite online to renew my subscription and when I got the email it said to...
Carbonite mobile app for Android not working. Also need to confirm if app discontinued...
Need help moving backup to new computer
Need to restore my account. Account is with Miller and Associates PC, ***A Enterprise D...
More customer issues

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Carbonite contact information - compared

Above are our top recommendations for how to contact Carbonite, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Carbonite by looking at which ones are the fastest and which ones other customers recommend the most for solving Carbonite customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Carbonite across the following mediums: Phone, Web.

Phone number / contactWaitVotes
877-665-4466
Customer Service
2 mins66
Online Help
Customer Service
< 2 hrs57

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