Contact British Gas

The best of the 3 ways to get in touch with British Gas by GetHuman

British Gas Phone Number
0333 202 9802 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real British Gas rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

British Gas Live Chat
Unfortunately, British Gas does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted British Gas:

Trying to send you an urgent email
I am receiving bills addressed to a different person. This person has never lived at th...
unable to enter website, receive technical difficulties message. Told the problem is my...
You haven't been taking any money out from the direct debits I have just tried phoning...
For gas and electric the government is doing another scheme with British gas on ur webs...
Can I ask you a question about this electric scheme from the government for British gas...
Have moved to new property and don’t know if meter correct for flat. I tried calling bu...
New boiler has been fitted thermostat not working to instructions put into boiler syste...
Direct debit paying to much plz alter needs alter to ** a month payin way to much...
I have a business acount but no longer in business now a private house
my pilot light has gone out and i cant fix it
I am british gas and electric customer for almost two years now. recently i had a chat...
I want to top up my smart meter on line , in * easy steps
I was given incorrect information by an engineer on a service visit and work was carrie...
i am new to uk moving to new house i want to register myself to british gas but not abl...
More customer issues

Help me with my issue

British Gas contact information - compared

Above are our top recommendations for how to contact British Gas, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact British Gas by looking at which ones are the fastest and which ones other customers recommend the most for solving British Gas customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact British Gas across the following mediums: Phone, Web.

Phone number / contactWaitVotes
0333 202 9802
Customer Service
38 mins277
Online Help at
Customer Service
< 2 hrs366
0333 200 8899
Boiler Breakdown
2 mins176

Does GetHuman work with British Gas?

GetHuman does not work with British Gas's customer support operations, directly or in any other way. GetHuman has no partnership or relation to British Gas at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check British Gas's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!