Contact American Express

The best of the 8 ways to get in touch with American Express by GetHuman

American Express Phone Number
800-528-4800 · Customer Service
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American Express Live Chat
Unfortunately, American Express does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted American Express:

Do not want to use pay pal any more with American Express. Am confused about pay pal
I'm having alot of trouble trying to get in my account, I just need to speak to anyone...
I need to put my card on hold Think I miss placed
I'm not receiving my refunds that has been charged to my phone. I know one was done on...
Details of the platinum credit card, American Express
I just got approved for a delta gold card, got my new card number to use while waiting...
Can an american citizen residing overseas open an on line account and log in . I see y...
I lost my credit card so I don't have the number and I can't get anyone without the num...
Father passed away. Paying his credit card bill.
I need to update my card with my name change (divorce) and pay my balance.
I have been trying to make a payment on my card and the funds are being returned. I nee...
I haven’t activated my card yet and I want to know if I can get a metal card instead of...
I’m wondering when I can expect to receive my new Am Express credit card? Use of my cre...
one late payment in ** years--asking for a goodwill adjustment at American Express. How...
I have been receiving emails from an address claiming to be from american express centu...
More customer issues

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American Express contact information - compared

Above are our top recommendations for how to contact American Express, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact American Express by looking at which ones are the fastest and which ones other customers recommend the most for solving American Express customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Express across the following mediums: Phone, Twitter, Facebook, Web.

Phone number / contactWaitVotes
Customer Service
3 mins630
Corporate Cardmember
6 mins35
Mail Opt-Out
5 mins122
Customer Service
38 mins255
Customer Service
38 mins396
Gift Card Support
38 mins472
Merchant Services Support
2 mins294
Online Help
Customer Service
< 2 hrs205

Does GetHuman work with American Express?

GetHuman does not work directly with American Express's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting American Express at a Glance

Contacting Other Companies

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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