Contact American Express

The best of the 8 ways to get in touch with American Express by GetHuman

American Express Phone Number
800-528-4800 · Customer Service
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American Express Live Chat
Unfortunately, American Express does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted American Express:

I’ve gotten a new Amex card and I wanted to make an account on the app but when I utili...
I want to talk to someone about my Delta card - i want to downgrade it.
My partner mr B Stanners has a credit card but is in intensive care so will not be able...
Confirming card not compromised
Physical card never received on multiple occasions.
j,ai voulu utiliser ma carte en l'inserant dans le lecteur et ca ne fonctionne pa car c...
Unable to redeem points for giftcards online.
Cannot redeem points for gift cards online due to error and it says to call support.
Not getting one time passcode
Want to cancel automatic payments on my American Express card do not have card number...
I can't log into my account, message reads account locked because of attempts. At firs...
More customer issues

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American Express contact information - compared

Above are our top recommendations for how to contact American Express, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact American Express by looking at which ones are the fastest and which ones other customers recommend the most for solving American Express customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Express across the following mediums: Phone, Twitter, Facebook, Web.

Phone number / contactWaitVotes
800-528-4800
Customer Service
3 mins630
800-528-2122
Corporate Cardmember
6 mins136
877-352-6747
Mail Opt-Out
5 mins89
@AskAmex
Customer Service
38 mins222
facebook.com/americanexpress?ref=ts
Customer Service
38 mins363
877-297-4438
Gift Card Support
38 mins439
800-528-5200
Merchant Services Support
2 mins261
Online Help
Customer Service
< 2 hrs172

Does GetHuman work with American Express?

GetHuman does not work with American Express's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Express at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Express's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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