Western Union Live Chat

How to chat with Western Union by GetHuman

Current Wait: 11 mins (avg 10)
Hours: Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Click the link for customer service chat
Why did you want to chat with Western Union?

Topics from recent customer chat windows

I was blocked from sending money last year I never found out why I don't have a code
Wanted to make a transaction, when suddenly appeared on the screen " not allowed R...
Why they block me send money
Western Union wire transfer was blocked. I want to know how to unblock the receiver.
Why they block me from send money
I can not pay using my debit card that has the amount I need to spend on it. tells me I...
I get lay off last year march I have * kids my friends and family abroad will help me w...
***** **** *** **** ***** *********
Why is it say exceed limit when try to transfer money don’t understand
I need to speak to a live person please
I had a western union Netspend card that was canceled by me but I have a regular net sp...
I was trying to send money and my name is block. I have did this process three times. W...
I can’t access my password
Refund money order need to update email address. Someone hacked my old * Gmail. Just se...
Help me with my issue

Western Union Live Support Statistics

Live chat starting pointhttps://thewesternunion.custhelp.com/app/chat/chat_landing
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Best time to chat10:15am
Average wait10
Current wait11
Rank (overall)4
Alternate methodsphone or chat or web or facebook
Quality of communication70%
Quality of help68%
Customer votes77,892
Information last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-999-9660

Chatting with Western Union Customer Service

Live chat with Western Union by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Western Union about. We can usually help ensure a better outcome. This is the best way to live chat with Western Union because 74,682 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Western Union usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://thewesternunion.custhelp.com/app/chat/chat_landing are used to handling Missing Transfer, Trouble Receiving a Payment, Cancel Transfer, Blocked Account, Update Account Info and other customer service issues. When you chat with Western Union agents, they are most likely chatting with you from their call center located in California or Texas or Florida or New York. Live chat is rarely available 24/7, and this department is open Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST. It's hard to tell if companies like Western Union offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Western Union with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Western Union

While Western Union does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Western Union is their 800-999-9660 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Western Union? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Western Union and GetHuman affiliated?

GetHuman and Western Union have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Western Union Contact Info

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