Western Union Live Chat

How to chat with Western Union by GetHuman

Live Chat with Western Union Agents
https://thewesternunion.custhelp.com/app/chat/chat_landing
Current Wait: 15 mins (avg 10)
Hours: Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Best alternative to chatting with Western Union:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with Western Union?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with Western Union

Western Union Live Chat - by the Numbers

Live chat starting point
https://thewesternunion.custhelp.com/app/chat/chat_landing
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Best time to chat
3pm
Average wait
10
Current wait
15
Rank (overall)
4
Alternate methods
phone or chat or web or facebook
Quality of communication
43%
Quality of help
41%
Customer votes
77,866
Information last updated
Wed Jan 17 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-999-9660

Chatting with Western Union Customer Service

Live chat with Western Union by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Western Union about. We can usually help ensure a better outcome. This is the best way to live chat with Western Union because 74,682 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Western Union usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://thewesternunion.custhelp.com/app/chat/chat_landing are used to handling Missing transfer, Cancel transfer, Refund transfer and other customer service issues. When you chat with Western Union agents, they are most likely chatting with you from their call center located in California or Texas or Florida or New York. Live chat is rarely available 24/7, and this department is open Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST. It's hard to tell if companies like Western Union offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Western Union with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Western Union

While Western Union does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Western Union is their 800-999-9660 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Western Union? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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