Western Union Live Chat

How to chat with Western Union by GetHuman

Current Wait: 15 mins (avg 10)
Hours: Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Click the link for customer service chat
Why did you want to chat with Western Union?

Topics from recent customer chat windows

I would like to canc*l my tranction sent jayan allen ti get new trackin number
I would to get a new trackin number for my march ** tranaction
I want information on how to become a work from home agent for western union.
Hello can you track my money I want to make sure it’s there so I can pick it up
I try to send money and I wanna know when it’s will be open to my reciever
Can send money form by bank account
hola acabo de criar una cuenta en la pagina de www.westernunion.com y y enviado ** euro...
I want to cancel mu transaction on march ** sent to kayan allen
I wolud like to cancel my transaction
I have received a transfer number, but when trying to get it paid out, the bank said th...
The tracking * is presented and the Photo ID and the money is available but the agent s...
Kan i get receipts from my tranfers
Wrote out a money order incorrectly
devo inviare dei soldi in Indonesia, ma il destinatario ha solo il cognome, per cui non...
Help me with my issue

Western Union Live Support Statistics

Live chat starting point
Call-back available
Department you chat with
Customer Service
Chat center hours
Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST
Best time to chat
Average wait
Current wait
Rank (overall)
Alternate methods
phone or chat or web or facebook
Quality of communication
Quality of help
Customer votes
Information last updated
Sat Apr 04 2020 10:00:00 GMT+0000 (UTC)
Best phone number

Chatting with Western Union Customer Service

Live chat with Western Union by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Western Union about. We can usually help ensure a better outcome. This is the best way to live chat with Western Union because 74,682 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Western Union usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://thewesternunion.custhelp.com/app/chat/chat_landing are used to handling Missing Transfer, Trouble Receiving a Payment, Cancel Transfer, Blocked Account, Update Account Info and other customer service issues. When you chat with Western Union agents, they are most likely chatting with you from their call center located in California or Texas or Florida or New York. Live chat is rarely available 24/7, and this department is open Mon-Fri 6:30am-9pm, Sat-Sun 8am-8pm EST. It's hard to tell if companies like Western Union offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Western Union with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Western Union

While Western Union does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Western Union is their 800-999-9660 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Western Union? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Western Union and GetHuman affiliated?

GetHuman and Western Union have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Western Union Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with TransferWiseChat with US Postal Service (USPS)Chat with FedExChat with SprintChat with UPSChat with Verizon Wireless
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!