Virgin America Live Chat

How to chat with Virgin America by GetHuman

Live Chat with Virgin America Agents
www.virginamerica.com
During booking process click to chat button appears on right side of screen
Current Wait: 55.915199934774364 mins (avg 42.3333)
Hours: Mon-Fri 8am-5pm EST
Why did you want to chat with Virgin America?
Chat topic: Make a bookingChat topic: Missing confirmationChat topic: Delayed/Cancelled fightChat topic: Change seatWant to chat for a different reason

Virgin America Live Support Statistics

Live chat starting point
www.virginamerica.com
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-5pm EST
Best time to chat
10:45am
Average wait
42.3333
Current wait
55.915199934774364
Rank (overall)
4
Alternate methods
phone or email or web or chat or twitter
Quality of communication
63%
Quality of help
71%
Customer votes
43,118
Information last updated
Tue Nov 13 2018 09:00:00 GMT+0000 (UTC)
Best phone number
877-359-8474

Chatting with Virgin America Customer Service

Live chat with Virgin America by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Virgin America about. We can usually help ensure a better outcome. This is the best way to live chat with Virgin America because 37,386 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Virgin America usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at www.virginamerica.com are used to handling Make a booking, Missing confirmation, Delayed/Cancelled fight, Change seat and other customer service issues. When you chat with Virgin America agents, they are most likely chatting with you from their call center located in Colorado. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm EST. It's hard to tell if companies like Virgin America offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Virgin America with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Virgin America

While Virgin America does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Virgin America is their 877-359-8474 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Virgin America? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Virgin America Contact Info

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