United Utilities (UK) Live Chat

How to chat with United Utilities (UK) by GetHuman

https://www.unitedutilities.com/help-and-support/contact-us/
Live Chat with United Utilities (UK) Agents
  • Chat is available Mon-Fri 8am-8pm, Sat 8am-4pm GST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that United Utilities (UK) has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

United Utilities (UK) Live Support Statistics

Live chat starting pointhttps://www.unitedutilities.com/help-and-support/contact-us/
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-8pm, Sat 8am-4pm GST
Best time to chat10:15am
Average wait1
Current wait3
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication47%
Quality of help82%
Customer votes57,445
Information last updatedSat Apr 13 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0345 672 2888

Chatting with United Utilities (UK) Customer Service

Live chat with United Utilities (UK) by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with United Utilities (UK) about. We can usually help ensure a better outcome. This is the best way to live chat with United Utilities (UK) because 120 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case United Utilities (UK) usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.unitedutilities.com/help-and-support/contact-us/ are used to handling Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. When you chat with United Utilities (UK) agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm, Sat 8am-4pm GST. It's hard to tell if companies like United Utilities (UK) offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting United Utilities (UK) with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting United Utilities (UK)

While United Utilities (UK) does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for United Utilities (UK) is their 0345 672 2888 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact United Utilities (UK)? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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GetHuman and United Utilities (UK) have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

United Utilities (UK) Contact Info

Information that GetHuman and its users have gathered about how to best reach United Utilities (UK)
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