Credit Acceptance Corporation Customer Service

Phone Number & Contact Info

Credit Acceptance Corporation's Best Phone Number

800-634-1506
Toll-free·Calls Customer Service·Most popular Credit Acceptance Corporation number
Q:

How do I talk to a live human at Credit Acceptance Corporation?

A:Press 2 at the first menu, then you must either enter your Account # or your Social Security #.
Q:

Does Credit Acceptance Corporation offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-11pm, Sat-Sun 8am-5pm EST. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 8 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Credit Acceptance Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 at the first menu, then you must either enter your Account # or your Social Security #.
Here is how our research team describes the way the Credit Acceptance Corporation phone system greets you: If you are a dealer or financial institution, press 1. Otherwise, press 2.
Below are some clips we've found from Credit Acceptance Corporation's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling Credit Acceptance. As a commitment to customer service, this call may be monitored or recorded. If you are a dealer or a financial institution, please press one.
Otherwise, please press two.
Please enter your account number."
Excerpt from a call with Credit Acceptance Corporation
Thursday, May 30, 2024 2:43 PM

The first phone menu

"Thank you for calling Credit Acceptance. As a commitment to customer service, this call may be monitored or recorded.
If you are a dealer or a financial institution, please press one.
Otherwise, please press two."
Excerpt from a call with Credit Acceptance Corporation
Sunday, May 26, 2024 10:13 AM

What are the hours and when should I call?

Credit Acceptance Corporation operates the call center for this 800-634-1506 phone number Mon-Fri 8am-11pm, Sat-Sun 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 647 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit Acceptance Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit Acceptance Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit Acceptance Corporation is Sunday. The most busy day to call is Friday, which averages 813% more phone calls by comparison. Again, this is based on a sample of 647 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Credit Acceptance Corporation

In summation, the best day to call Credit Acceptance Corporation is Tuesday.

Why Customers Call Credit Acceptance Corporation

If you have time to do a bit of reading before you call Credit Acceptance Corporation, we recommend you read over some of our problem-specific articles.

How Do I Make a Late Payment to Credit Acceptance Corporation?

After taking a Credit Acceptance loan, you are obligated to settle your payments on time. A late payment to Credit Acceptance corporation attracts late chargers. Ensure you stick to your contractor and make your scheduled payments on time. Defaulting can result in garnishing which is never a good thing.

How Do I Get a Breakdown of My Existing Credit Acceptance Corporation Account?

There are several ways to get your Credit Acceptance Corporation account breakdown. You can call customer service, visit the website, order a credit report, or request a breakdown via email. You can also visit a dealer and get a paper copy of your account information. Whichever method you choose, have your name, address, Social Security number, and loan account number handy.

How Do I Cancel Autopay with Credit Acceptance Corp?

Credit Acceptance Corp enables dealers to make more money by selling more cars to clients despite their credit status. The clients also benefit by improving their credit score because Credit Acceptance Corp reports to national credit reporting. There are many forms of payment that you can use on Credit Acceptance Corp including autopay. You can cancel autopay or modify your autopay schedule by following the guidelines in this article.

Top Credit Acceptance Corporation customer service problems

Click the link above to get answers to just about any Credit Acceptance Corporation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Credit Acceptance Corporation, and their purpose. Are any of these similar to the reason you are trying to call?
Updating personal information: "I'm homeless. That's my mailing address."
- From a call lasting 3m 49s , Jun 13, 2024 9:50 PM
Payment arrangement inquiry: "I'm trying to save as much money as I can keep from paying out money."
- From a call lasting 7m 21s , Jun 4, 2024 6:03 PM
Clarifying lien release: "I paid the van off about three years ago, but they're saying I have a lien with you, and I don't."
- From a call lasting 12m 44s , May 29, 2024 12:53 PM
Payment query: "I'm calling about that payment because I've got an automated service where it takes my payment out every month."
- From a call lasting 8m 3s , Apr 5, 2024 12:58 PM
Explaining recent expenses: "I had to pay seven hundred and fifty dollars to change my power steering."
- From a call lasting 3m 43s , Mar 10, 2024 5:31 PM
Payment schedule inquiry: "Is it possible to get my payments on the first of the month compared to the end of the month?"
- From a call lasting 10m 54s , Mar 6, 2024 4:35 PM
Setting up automatic payments: "I need it to be taken out automatically, so it's sent into you."
- From a call lasting 6m 16s , Feb 26, 2024 10:40 PM
Requesting ten day payoff: "I'm trying to get you guys paid off today."
- From a call lasting 4m 19s , Feb 16, 2024 5:23 PM
Issue with autopay setup: "My debit card got hacked, and I need to update my information for autopay."
- From a call lasting 10m 2s , Feb 16, 2024 3:35 PM
Requesting payment arrangement: "I would like to make to pay the arrangement right now three hundred dollars."
- From a call lasting 4m 31s , Feb 16, 2024 2:34 PM

More Credit Acceptance Corporation Customer Service Contacts

There are of course other ways to contact Credit Acceptance Corporation customer service besides the phone. Below we list the best ones, by medium.

Credit Acceptance Corporation Customer Help Desk / Web Support

creditacceptance.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Credit Acceptance Corporation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Credit Acceptance Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit Acceptance Corporation agent. This phone number is Credit Acceptance Corporation's best phone number because 32,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Pay bill, Payment arrangement, Find account number, Complaint and other customer service issues. The Credit Acceptance Corporation call center that you call into has employees from Michigan, Nevada and is open Mon-Fri 8am-11pm, Sat-Sun 8am-5pm ET according to customers. In total, Credit Acceptance Corporation has 1 phone number. It's not always clear what is the best way to talk to Credit Acceptance Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Credit Acceptance Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Acceptance Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Compare Credit Acceptance Corporation Customer Service

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