What are the policies regarding water disconnections due to non-payment?

Aqua Utilities Florida, Inc. has specific policies in place regarding water disconnections due to non-payment. Typically, customers are given advance notice when their account becomes past due. This notification period allows customers the opportunity to settle their outstanding balance before any disconnection takes place. Aqua usually issues reminders through mail or other communication methods to ensure customers are aware of their payment obligations. If customers continue to experience difficulties in making their payments, Aqua Utilities often encourages them to reach out for assistance. While they do not recommend contacting the company directly, customers may want to refer to the official Aqua Utilities website for information on potential payment arrangements or assistance programs that may be available. It is important for customers to review the specific policies related to disconnection for non-payment, which may vary by service area. The website often contains relevant information on disconnection procedures, notice periods, and any associated fees that customers may incur as a result of non-payment. Accessing the official webpage is advised for the most accurate and up-to-date information regarding these policies.