GetHuman always knows the way to live chat with a company like Uber when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 150,390 customers have searched for Uber live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Not only does Uber not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Uber problem you encounter with best techniques and tools that save you time. The reason why most customers are looking to chat with Uber is because they have Dispute a Charge, Problem With the App, Problem With a Ride, Account Access, Left Something In Ride and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best web information for your specific problem. It's hard to tell if companies like Uber offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Uber with GetHuman and keep sharing with others so we can together make customer service less frustrating.
While Uber does not offer live chat, they also do not have a phone number to call. There is only 1 way to get customer help from them. Since Uber does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with Uber over email or a slower medium. But we can help speed that up for you if you indicate what kind of problem you are having above. Know any other ways to contact Uber? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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