How do I talk to a live human at US Citizenship & Immigration Service?
A:Press 1 for English, then say “reschedule my biometrics appointment”, then say "say "biometrics"", then say "No".Our free phone can also navigate phone menus to get a live human at US Citizenship & Immigration Service for you.
Q:
Does US Citizenship & Immigration Service offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST.The least busy day is Friday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 1 minute and 24 seconds.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
US Citizenship & Immigration Service Customer Phone Numbers
Mon-Fri 8am-8pm EST · Calling this US Citizenship & Immigration Service number should go right to a real human being · I can understand complete sentences. How can I help you?
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for US Citizenship & Immigration Service below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this US Citizenship & Immigration Service phone number to document the phone system.
Here is how our research team describes the way the US Citizenship & Immigration Service phone system greets you: I can understand complete sentences. How can I help you?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then say “reschedule my biometrics appointment”, then say "say "biometrics"", then say "No"
Below are some clips we've found from US Citizenship & Immigration Service's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling US Citizenship and Immigration Service or USCIS.
To ensure a high quality of service, we record our
To ensure a high quality of service, we record our calls.
You are likely eligible to apply for an employment authorization document EAD, to legally work in the United States if you were recently paroled into the United States and that parole remains valid or you have applied for asylum and that application has been pending for at least one fifty days.
If you have not already started the EAD application process, you can begin by creating a USCIS account online and filing form I seven six five.
USCIS will mail your work permit to the address you provided in your application if your application is approved.
If necessary, you can file a paper application for form I seven six five instead.
Visit USCIS dot gov forward slash I dash seven six five.
DHS has announced new family reunification parole processes for certain nationals from Colombia, El Salvador, Guatemala, Honduras, and Ecuador and their immediate family members who have approved family based petitions filed on their behalf by a US citizen or lawful permanent resident.
For more information, please visit USCIS dot gov forward slash f r p.
At any time during this call, say privacy notice to listen to our privacy act notice.
I can understand complete sentences."
Excerpt from a call with US Citizenship & Immigration Service
Friday, January 19, 2024 3:52 AM
What are the hours and when should I call?
US Citizenship & Immigration Service operates the call center for this 800-375-5283 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,106 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the US Citizenship & Immigration Service call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Citizenship & Immigration Service phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Citizenship & Immigration Service staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Citizenship & Immigration Service is Friday.The most busy day to call is Tuesday, which averages 37% more phone calls by comparison.Again, this is based on a sample of 1,106 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday, which is 6046% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
The best time to call US Citizenship & Immigration Service
In summation, the best day to call US Citizenship & Immigration Service is Thursday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that US Citizenship & Immigration Service staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Calling this US Citizenship & Immigration Service Customer Number
I have a pending citizenship application with USCIS, so I wanted to call and check on it, but I was at work so I didn't have the proper documentation accessible. I quickly learned that when you call USCIS you need to have all of your information available or you aren't going to get anywhere. They will only look you up by your receipt number and not by name, work ID number, or any other identifier. The call system is very strict and there is no way to bypass the automated system unless you give them this information.
I called and was immediately greeted by an automated voice that said, "Thank you for calling US or USCIS. To ensure a high quality of service, we record our calls." There was then a large pause about a court case in Texas that made some type of stay illegal for the moment, and then another message about their privacy act notice. At this point I was well into the call a few minutes and not even to a menu yet. Finally, it said, "I can understand full sentences, how can I help you?"
I said that I wanted to talk to an agent about my case, and it responded by saying, "Before I can help you, I will need your receipt number, do you have your receipt number now? It is three letters followed by ten numbers. Don’t forget if you move during the application process you need to notify us immediately or your application will be delayed."
I tried to tell the system several times that I didn't have the number, but it responded in various ways to tell me that I couldn't get to an agent without it. Finally, it said, "I’m sorry, I can’t transfer you without more information about what you are calling about. If you are ready to give me the reason for your call, I will try to assist you. Now please tell me what you are calling about."At this point, I hung up and figured I'd just have to call when I was home and able to get that number.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Customers Call US Citizenship & Immigration Service
If you have time to do a bit of reading before you call US Citizenship & Immigration Service, we recommend you read over some of our problem-specific articles.
Yes, it is possible to lose your US citizenship, but the circumstances are rare. There are three ways this can occur. First, if you willingly renounce your citizenship before a US diplomat or consular officer. Second, if you commit an expatriating act with the intent to give up your US citizenship, such as serving in a foreign military against the US or working for a foreign government that requires renunciation of US citizenship. Lastly, if you obtain naturalization in another country voluntarily, you may lose your US citizenship. However, if you acquire foreign citizenship through marriage, employment, or other non-expatriating acts, your US citizenship will typically not be affected. It is important to consult with an immigration attorney regarding your specific situation.
There are several reasons for the denial of a US citizenship application. Some common grounds for denial include failing the citizenship test, not meeting the residency requirements, lack of good moral character, providing false information, and not demonstrating a sufficient understanding of the English language or basic knowledge of US history and government. Criminal convictions, misrepresentation, and fraud in previous immigration or citizenship applications can also lead to denial. Additionally, failure to show continuous residence and physical presence in the US or failure to pay taxes can be reasons for denial. Each case is evaluated individually, and it is essential to consult an immigration attorney for guidance to address any potential issues and increase the chances of a successful application.
The citizenship test and interview requirements are part of the naturalization process for individuals seeking to become U.S. citizens. These requirements aim to assess the applicant's knowledge of U.S. history, government, and English language skills. The citizenship test consists of a written exam and an oral interview conducted by an immigration officer. It evaluates the applicant's understanding of the rights, responsibilities, and values of U.S. citizenship. The interview ensures the applicant's eligibility and involves questions about the application, personal background, and supporting documents. Additionally, applicants are required to demonstrate their ability to speak, write, and read English during the interview. Adequate preparation is crucial for successfully completing these requirements and achieving U.S. citizenship.
Click the link above to get answers to just about any US Citizenship & Immigration Service customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to US Citizenship & Immigration Service, and their purpose. Are any of these similar to the reason you are trying to call?
Reschedule biometrics appointment: "I need to reschedule my biometrics appointment."
- From a call lasting 3m , Nov 14, 2024 5:23 PM
Reschedule biometrics appointment: "I just wanted to know like, when I will proceed to the next step of the application."
- From a call lasting 10m 6s , Nov 6, 2024 11:21 PM
Requesting immigration records: "Hello, I'm trying to get some immigration records for my citizenship application."
- From a call lasting 4m 2s , Nov 6, 2024 8:12 PM
Information about why customers call US Citizenship & Immigration Service is extracted from issues that customers have reported to GetHuman.
More US Citizenship & Immigration Service Customer Service Contacts
There are of course other ways to contact US Citizenship & Immigration Service customer service besides the phone. Below we list the best ones, by medium.
US Citizenship & Immigration Service Customer Service Live Chat
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, US Citizenship & Immigration Service provides this option.
US Citizenship & Immigration Service Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and US Citizenship & Immigration Service will reply our your email.
US Citizenship & Immigration Service Customer Help Desk / Web Support
As a last, sometimes only, resort- US Citizenship & Immigration Service customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is US Citizenship & Immigration Service's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Citizenship & Immigration Service agent. This phone number is US Citizenship & Immigration Service's best phone number because 42,726 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-375-5283 include File Application, Schedule Appointment, Check Application Status, Request Replacement Document, Ask for Immigration Help and other customer service issues. The US Citizenship & Immigration Service call center that you call into has employees from California, Nebraska, Texas, Vermont and is open Mon-Fri 8am-8pm ET according to customers. In total, US Citizenship & Immigration Service has 2 phone numbers. It's not always clear what is the best way to talk to US Citizenship & Immigration Service representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for US Citizenship & Immigration Service. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Citizenship & Immigration Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
