The North Face Live Chat

How to chat with The North Face by GetHuman

Live Chat with The North Face Agents
https://www.thenorthface.com/help/contact-us.html
Click "Live Chat" on the right
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-7pm, Sat 9:30am-6pm EST
Why did you want to chat with The North Face?
Want to chat for a different reason

The North Face Live Support Statistics

Live chat starting point
https://www.thenorthface.com/help/contact-us.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-7pm, Sat 9:30am-6pm EST
Best time to chat
1:30pm
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat
Quality of communication
44%
Quality of help
30%
Customer votes
70,267
Information last updated
Sun Aug 12 2018 08:00:00 GMT+0000 (UTC)
Best phone number
+1 888-863-1968

Chatting with The North Face Customer Service

Live chat with The North Face by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with The North Face about. We can usually help ensure a better outcome. This is the best way to live chat with The North Face because 1,158 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case The North Face usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.thenorthface.com/help/contact-us.html are used to handling and other customer service issues. When you chat with The North Face agents, they are most likely chatting with you from their call center located in Tampa, FL or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-7pm, Sat 9:30am-6pm EST. It's hard to tell if companies like The North Face offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting The North Face with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting The North Face

While The North Face does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for The North Face is their +1 888-863-1968 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact The North Face? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

The North Face Contact Info

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