FedEx Live Chat

How to chat with FedEx by GetHuman

Current Wait: 89 mins (avg 51)
Hours: Mon-Fri 8am-8pm EST
Click the link for online chat
Why did you want to chat with FedEx?

Topics from recent customer chat windows

Customs fee in relation to delivery value
Fed Ex REPEATEDLY delivers my neighbors packages to my address without a knock on the d...
Can’t track my order that was order on **-**-**,don’t know where it is. It has been pai...
Vendor hiring drivers through Indeed for Muncy, PA and I just want to make sure this pe...
Delivery driver keeps delivering my packages to my neighbors. I want my packages deliv...
I have a package that won’t deliver it receives daily scans at same fedex location.
I am trying to find out why my package will not leave the city of portage Michigan, and...
You delivered to the wrong address, The package is not mine! I need you to come back an...
Delivered to the wrong address
Package showed delivery by end of day * days ago. Using tracking number showed the deli...
I put in *days ago my daughter did not receive her pkg. I sent to Minnesota. This is t...
File complaint about a driver. Who was rude and drives reckless
Delivery didn’t happen based on my apartment unit number
My package was delivered to the wrong house
Help me with my issue

FedEx Live Support Statistics

Live chat starting pointhttps://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html?di=24007&invitationname
Call-back availableNO
Department you chat withTechnical Support
Chat center hoursMon-Fri 8am-8pm EST
Best time to chat3pm
Average wait51
Current wait89
Rank (overall)2
Alternate methodsphone or chat or facebook or twitter or web or email
Quality of communication39%
Quality of help69%
Customer votes74,738
Information last updatedFri Jan 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-463-3339

Chatting with FedEx Customer Service

Live chat with FedEx by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with FedEx about. We can usually help ensure a better outcome. This is the best way to live chat with FedEx because 87,216 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case FedEx usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html?di=24007&invitationname are used to handling Missing Delivery, Delivery Problem, Account Access, Refund a Charge, Track a Package and other customer service issues. When you chat with FedEx agents, they are most likely chatting with you from their call center located in Maryland or Spain or India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like FedEx offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting FedEx with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting FedEx

While FedEx does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for FedEx is their 800-463-3339 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact FedEx? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are FedEx and GetHuman affiliated?

GetHuman and FedEx have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

FedEx Contact Info

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