FedEx Live Chat

How to chat with FedEx by GetHuman

Topics from recent customer chat windows

tracking says package delivered Dec. ** at *pm to *** Park Drive, Boston *****, trackin...
i have a package out for delivery and called in on friday for it to be held until tuesd...
I am having trouble getting a package delivered. It has said Out for Delivery twice and...
I need to set up an account number to give to a hospital so they can overnight medical...
can fedex deliver on the *st January
can FedEx deliver on the *st january
I would like for them to put my package on the inside of the door like I said my packag...
My package was delivered from FedEx and I told them to put it on the inside but they pu...
Package was separated from shipment and delayed by several days. Shipping was very expe...
after tracking package said delivered ***** @**:** am. I arrived home @ *:**pm from ou...
My package has been held at customs although I have provided my KYC. *Please call me on...
Want to see status of package and if pick up is possible
My package said that they attempted to deliver, but my security camera shows no one eve...
Need an update on my claim. Tracking number *************Case number **********
Help me with my issue

FedEx Live Support Statistics

Live chat starting point
https://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html?di=24007&invitationname
Call-back available
NO
Department you chat with
Technical Support
Chat center hours
Mon-Fri 8am-8pm EST
Best time to chat
2:30pm
Average wait
51
Current wait
72
Rank (overall)
2
Alternate methods
phone or chat or email or facebook or twitter or web
Quality of communication
37%
Quality of help
71%
Customer votes
74,736
Information last updated
Fri Jan 17 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-463-3339

Chatting with FedEx Customer Service

Live chat with FedEx by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with FedEx about. We can usually help ensure a better outcome. This is the best way to live chat with FedEx because 87,216 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case FedEx usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.fedex.com/us/forms/enterprisechat/chatCustomerForm.html?di=24007&invitationname are used to handling Account Access, Delivery Problem, Missing Delivery, Track a Package, Refund a Charge and other customer service issues. When you chat with FedEx agents, they are most likely chatting with you from their call center located in Maryland or Spain or India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like FedEx offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting FedEx with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting FedEx

While FedEx does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for FedEx is their 800-463-3339 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact FedEx? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are FedEx and GetHuman affiliated?

GetHuman and FedEx have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

FedEx Contact Info

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