DTE Energy Live Chat

How to chat with DTE Energy by GetHuman

Live Chat with DTE Energy Agents
http://dteenergy.com/chatwithdte/
Use this link to chat
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with DTE Energy?
Chat topic: Setup ServiceChat topic: Service issueChat topic: Billing issueChat topic: Account issueChat topic: Cancel or change servicesWant to chat for a different reason

DTE Energy Live Support Statistics

Live chat starting point
http://dteenergy.com/chatwithdte/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
1:15pm
Average wait
1
Current wait
3
Rank (overall)
3
Alternate methods
phone or web or chat
Quality of communication
32%
Quality of help
46%
Customer votes
36,171
Information last updated
Tue Sep 18 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-477-4747

Chatting with DTE Energy Customer Service

Live chat with DTE Energy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DTE Energy about. We can usually help ensure a better outcome. This is the best way to live chat with DTE Energy because 20,094 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case DTE Energy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://dteenergy.com/chatwithdte/ are used to handling Setup Service, Service issue, Billing issue, Account issue, Cancel or change services and other customer service issues. When you chat with DTE Energy agents, they are most likely chatting with you from their call center located in Michigan. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like DTE Energy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DTE Energy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DTE Energy

While DTE Energy does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for DTE Energy is their 800-477-4747 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DTE Energy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

DTE Energy Contact Info

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