Costco Live Chat

How to chat with Costco by GetHuman

https://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970
Live Chat with Costco Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Costco has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Dear*Sir*Today, I went in the Costco Watford, as I do every week . I am a client since...
I have been a Costco member for more than ** years (priceclub conversion * etc) and hav...
We had went to the store at Monterey park store number *****, Most employee at costco a...
Will Costco be selling its Kirkland ionized Alkaline water ph*.* ? in the Boca RAton Fl store
I would like Shane, a supervisor at Costco store **** to receive additional training re...
how do I find the balance of a gify card
I am a Costco member ************ (Neil Schaul) - Costco has my email as *****@***.c...
On my last bill I received a bogus charge for $**.** from hps avidia neobod which I ref...
To start with this is not a complaint rather an inquiry or possibly a suggestion.* I li...
I bought three full systems of Simplisafe alarms. I bought from Costco because Costco...
On March **, ****, my wife and I we shopping at the Costco store in Boca Raton, FL. I...
Last fall, my membership was blocked because i had an overpayment on my membership. I w...
I recently purchased a hp laptop it had display issues (Bleeding issue) so i requested...
i need to cancel my membership but cant get anyone on the phone
Help me with my issue

Costco Live Support Statistics

Live chat starting pointhttps://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait1
Current wait3
Rank (overall)7
Alternate methodsphone or facebook or email or web or chat
Quality of communication48%
Quality of help36%
Customer votes70,114
Information last updatedWed Feb 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-774-2678

Chatting with Costco Customer Service

Live chat with Costco by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Costco about. We can usually help ensure a better outcome. This is the best way to live chat with Costco because 58,182 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Costco usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970 are used to handling Refund a Charge, Missing Order, Membership Question, Renew Membership, Store Feedback and other customer service issues. When you chat with Costco agents, they are most likely chatting with you from their call center located in Washington. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Costco offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Costco with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Costco

While Costco does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Costco is their 800-774-2678 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Costco? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Costco and GetHuman affiliated?

GetHuman and Costco have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Costco Contact Info

Information that GetHuman and its users have gathered about how to best reach Costco
Costco Phone NumberMore Costco Contact Info

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