Costco Live Chat

How to chat with Costco by GetHuman

https://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970
Live Chat with Costco Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Costco has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I’d like to return a Sinomax Twin Mattress Topper that inadvertently was put into stora...
Having issues with my online account and my account with the online pharmacy as well
I am question a charge on my Citi Costco bill...December * of $*,***.**...can you help...
Purchased Samsung TV in **** at Costco. *Tv stopped working and I purchased extended wa...
Lost my *% reward certificate
Need to track package
Need to purchase a Costco gift card.
Received a message regarding lights on Christmas tree we received purchased
I placed an order and I can't find it in costco.com
My Husband passed away and we have a joint membership card. His is the primary name on...
price match on Arlo Pro XL
I want to order the Grand Leisure Las Palmas * piece seating set. I want to make sure I...
want to know if they accept vision insurance
Trying to figure out how returns work when paid by check initially.
Help me with my issue

Costco Live Support Statistics

Live chat starting pointhttps://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:45pm
Average wait1
Current wait2
Rank (overall)7
Alternate methodsphone or facebook or email or web or chat
Quality of communication47%
Quality of help35%
Customer votes70,114
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-774-2678

Chatting with Costco Customer Service

Live chat with Costco by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Costco about. We can usually help ensure a better outcome. This is the best way to live chat with Costco because 58,182 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Costco usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://customerservice.costco.com/app/chat/chat_launch/chat_data/cV9pZD0xJnN0YXRlPTImJmhhc2g9MTYwNTkwMDk4MDUxMzluNHQ5Nw../request_source/7/p/970 are used to handling Refund a Charge, Missing Order, Membership Question, Renew Membership, Store Feedback and other customer service issues. When you chat with Costco agents, they are most likely chatting with you from their call center located in Washington. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Costco offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Costco with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Costco

While Costco does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Costco is their 800-774-2678 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Costco? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Costco and GetHuman affiliated?

GetHuman and Costco have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Costco Contact Info

Information that GetHuman and its users have gathered about how to best reach Costco
Costco Phone NumberMore Costco Contact Info

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