Best Buy Live Chat

How to chat with Best Buy by GetHuman

Live Chat with Best Buy Agents
https://www-ssl.bestbuy.com/usw/covertops
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Best alternative to chatting with Best Buy:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with Best Buy?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with Best Buy

Best Buy Live Chat - by the Numbers

Live chat starting point
https://www-ssl.bestbuy.com/usw/covertops
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
3:15pm
Average wait
1
Current wait
2
Rank (overall)
8
Alternate methods
phone or email or facebook or web or twitter or chat
Quality of communication
32%
Quality of help
73%
Customer votes
69,564
Information last updated
Thu Jan 18 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-237-8289

Chatting with Best Buy Customer Service

Live chat with Best Buy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Best Buy about. We can usually help ensure a better outcome. This is the best way to live chat with Best Buy because 170,412 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Best Buy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www-ssl.bestbuy.com/usw/covertops are used to handling Change order, Return an order and other customer service issues. When you chat with Best Buy agents, they are most likely chatting with you from their call center located in Kentucky or Minnesota or Texas or California. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Best Buy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Best Buy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Best Buy

While Best Buy does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Best Buy is their 888-237-8289 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Best Buy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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