Best Buy Live Chat

How to chat with Best Buy by GetHuman

Live Chat with Best Buy Agents
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Best Buy?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

My refrigerator is not cooling. Dorm size pink retro
issue refund for install of dishwasher. tech unable to install at time of recent delivery.
I want to cancel an online order
Sigo sin recibir respuesta sobre mi problema no me contactan y no se que hacer me envia...
Que no me llego el pedido correcto ped* una tele Samsung de ** pulgadas y me enviaron u...
No me llego lo que ped* me mandaron un cable usb en ves de una tele Samsung de ** pulgadas
warranty is expiring. want to get a new one
Checking on the status of our claim. Have not heard anything about this issue from * m...
My order doesn’t show on my account
Recent purchase picked up from geek squad post setup, shipping?
My cell is brokend I need replacement
Best buy had an error and made a double transaction, * days ago I called to place an or...
I want to place an order for a dishwasher thais backorderd.a whirlpool WDF *** OADW
Help me with my issue

Best Buy Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat9:30am
Average wait1
Current wait3
Rank (overall)6
Alternate methodsphone or facebook or web or twitter or chat
Quality of communication58%
Quality of help47%
Customer votes69,535
Information last updatedSat May 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-237-8289

Chatting with Best Buy Customer Service

Live chat with Best Buy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Best Buy about. We can usually help ensure a better outcome. This is the best way to live chat with Best Buy because 47,472 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Best Buy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Missing Item, Dispute a Charge, Make a Purchase, Return an Order, Geek Squad Support and other customer service issues. When you chat with Best Buy agents, they are most likely chatting with you from their call center located in Kentucky or Minnesota or Texas or California. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Best Buy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Best Buy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Best Buy

While Best Buy does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Best Buy is their 888-237-8289 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Best Buy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Best Buy and GetHuman affiliated?

GetHuman and Best Buy have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Best Buy Contact Info

Information that GetHuman and its users have gathered about how to best reach Best Buy
Best Buy Live Chat

Which Companies Offer Chat-based Customer Service?

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!