Best Buy Live Chat

How to chat with Best Buy by GetHuman

Live Chat with Best Buy Agents
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Best Buy?

Topics from recent customer chat windows

Do you sell and repair Mavic Mini drones?
Do you sell and repair DJI Mavic Mini drones?
Would rather give you credit card details over phone than via recent email which look s...
Placed order,,*Was billed on my bank credit card visa*No confirmation no order number*D...
I returned an item at a different best buy store but I doesn’t show the money is pendin...
Hello have a ** inches flat screen and need a plug for it ,it's a insignia smart tv.
I'm interested in a Jitterbug smart phone and wanting to confirm if they are compatible...
I ordered a air fryer that you advertised and did not have at store PAID FOR IT WAS TAK...
Bad retail experience and I wish to cancel best buy rewards membership.
No problem just wanted to know if you guys have a black deep freezer in stock and how m...
Just want to get *% interest financing on my current balance of $***.
Ordered online but did not give address name just address number
I ordered a TV that was listed as LED it was delivered today but it seems to be the cor...
Just place an order online and spent ****.**. I thought it automatically added the purc...
Help me with my issue

Best Buy Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat9am
Average wait1
Current wait3
Rank (overall)7
Alternate methodsphone or facebook or email or web or twitter or chat
Quality of communication60%
Quality of help45%
Customer votes69,536
Information last updatedWed Apr 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-237-8289

Chatting with Best Buy Customer Service

Live chat with Best Buy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Best Buy about. We can usually help ensure a better outcome. This is the best way to live chat with Best Buy because 47,472 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Best Buy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Return an Order, Missing Item, Dispute a Charge, Geek Squad Support, Make a Purchase and other customer service issues. When you chat with Best Buy agents, they are most likely chatting with you from their call center located in Kentucky or Minnesota or Texas or California. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Best Buy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Best Buy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Best Buy

While Best Buy does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Best Buy is their 888-237-8289 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Best Buy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Best Buy and GetHuman affiliated?

GetHuman and Best Buy have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Best Buy Contact Info

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