Aviva Live Chat

How to chat with Aviva by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Thu 7:30am-5:30pm CST
Click "Chat with us"
Why did you want to chat with Aviva?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Aviva Live Support Statistics

Live chat starting pointhttp://www.avivausa.com/portal/site/avivausa/content/home/contact-us
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Thu 7:30am-5:30pm CST
Best time to chat1:45pm
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or chat
Quality of communication78%
Quality of help30%
Customer votes37,769
Information last updatedSun May 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-266-8489

Chatting with Aviva Customer Service

Live chat with Aviva by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Aviva about. We can usually help ensure a better outcome. This is the best way to live chat with Aviva because 5,796 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Aviva usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.avivausa.com/portal/site/avivausa/content/home/contact-us are used to handling Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. When you chat with Aviva agents, they are most likely chatting with you from their call center located in Fort Mill, SC or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Thu 7:30am-5:30pm CST. It's hard to tell if companies like Aviva offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Aviva with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Aviva

While Aviva does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Aviva is their 888-266-8489 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Aviva? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Aviva and GetHuman affiliated?

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Aviva Contact Info

Information that GetHuman and its users have gathered about how to best reach Aviva
Aviva Live Chat

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