Aviva Customer Service Phone Number

800-800-9882
Hold time now: 19 mins (avg 15)
Best time to call: 1:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to Life Insurance Department
Aviva's #1 Phone Number

Aviva Customer Service Phone Number 800-800-9882 - Info & Statistics

Phone number to dial800-800-9882
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Thu 8am-5pm CST
Best time to dial1:30pm
Navigate phone maze to a humanDirect to Life Insurance Department
Average wait15
Current wait19
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication89%
Quality of help75%
Customer votes327
Best phone number888-266-8489
Information last updatedSat Aug 11 2018 10:00:00 GMT+0000 (UTC)

Aviva's 800-800-9882 Customer Service Number

This Aviva phone number is ranked #2 out of 3 because 5,796 Aviva customers tried our tools and information and gave us feedback after they called. The reason customers call 800-800-9882 is to reach the Aviva Customer Service department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Aviva has call center locations in null and you can call during their open hours Mon-Thu 8am-5pm CST. Aviva has 3 phone numbers and 4 different ways to get customer help. We've compiled information about 800-800-9882 and ways to call or contact Aviva with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Aviva

Calling Aviva at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Aviva Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Aviva's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Aviva's phone numbers against each other.

Contacting Aviva in General

While 800-800-9882 is Aviva's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-266-8489 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Aviva help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Aviva.

Aviva Contact Info

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