Asus Live Chat

How to chat with Asus by GetHuman

Current Wait: 50 mins (avg 35)
Hours: 24 hours, 7 days
Follow the instructions for Live Chat
Why did you want to chat with Asus?

Topics from recent customer chat windows

Asus laptop failed and would not start up had a friend fix it but used some other softw...
Returned product for repair. Want to know where it is
I want to buy a travel charge cord for my Asus Zenbook.
cant hear music on a new install of the USB-BT***.
Need help with Asia rt**u reset
Asus rt**u stopped working - I rebooted & then went to factory settings but still can't...
my monitor is stuck on a white screen and wont display anything
I cannot tell if I am on Capital letters or numbers when putting in password also how d...
My monitor was sent in for repair and came back not fixed
My router I just bought yesterday keeps loss if connection from my Verizon fios modem
I've no issues right now but I'd like to know whether the warranty will be void if I in...
Laptop is in locked mose and telling me my camera has a malfunction**How can I hard res...
My puppy chewed my cord, and I can't find it anywhere, I just need a new cord for my co...
In Asus TUF A** , FA***II-HN***T ,can i add ***gb ssd in *.*-inch SATA Slot for Storage...
Help me with my issue

Asus Live Support Statistics

Live chat starting pointhttp://www.service.asus.com/#!b2c2/c24v6
Call-back availableNO
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat3pm
Average wait35
Current wait50
Rank (overall)3
Alternate methodsphone or chat or web or email
Quality of communication69%
Quality of help53%
Customer votes42,290
Information last updatedWed Feb 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-339-2787

Chatting with Asus Customer Service

Live chat with Asus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Asus about. We can usually help ensure a better outcome. This is the best way to live chat with Asus because 15,564 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Asus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.service.asus.com/#!b2c2/c24v6 are used to handling Device Support, Track a Package, Warranty Claim, Refund a Charge, Account Access and other customer service issues. When you chat with Asus agents, they are most likely chatting with you from their call center located in India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Asus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Asus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Asus

While Asus does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Asus is their 877-339-2787 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Asus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Asus and GetHuman affiliated?

GetHuman and Asus have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Asus Contact Info

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