Ashley Furniture Live Chat

How to chat with Ashley Furniture by GetHuman

https://www.ashleyfurniture.com/ask-ashley/?
Live Chat with Ashley Furniture Agents
  • Chat is available Mon-Fri 7am-9pm CST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Ashley Furniture has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Will the Ashley Signature Design by Ashley Nashburg Twin Metal Headboard*s fit a Temper...
We haven't received some of our furniture. It was supposed to be delivered ***** and we...
bought chime matress and box springs from E Z furniture on *********. the matress*is s...
I had an item in my cart Saturday night and had clicked the **% off button, but it didn...
I had the wrong couch delivered and I called the customer care center in Memphis TN and...
I ordered an ottoman on line on November **th*Money was taken from my account on Decemb...
Shipped the wrong item
my refund waiting for a week
i wasnot given full refund on my credit card , its been over a week
Hello I have a brief, important question. I waited on hold on the *-***-***- **** numbe...
I placed an order but never got a confirmation number but it charged my account
I recently purchased a sofa and loveseat from Ashley’s. When I turned the cushion over...
I bought furniture less than * years ago, and during COVID lock downs, they were not gi...
Order no. **********Annalee Ryen. Yesterday I spoke to a CSR at call center named Teres...
Help me with my issue

Ashley Furniture Live Support Statistics

Live chat starting pointhttps://www.ashleyfurniture.com/ask-ashley/?
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-9pm CST
Best time to chat2pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication56%
Quality of help58%
Customer votes33,473
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-477-2222

Chatting with Ashley Furniture Customer Service

Live chat with Ashley Furniture by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ashley Furniture about. We can usually help ensure a better outcome. This is the best way to live chat with Ashley Furniture because 7,896 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ashley Furniture usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.ashleyfurniture.com/ask-ashley/? are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Ashley Furniture agents, they are most likely chatting with you from their call center located in Southlake, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-9pm CST. It's hard to tell if companies like Ashley Furniture offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ashley Furniture with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ashley Furniture

While Ashley Furniture does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Ashley Furniture is their 800-477-2222 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ashley Furniture? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ashley Furniture and GetHuman affiliated?

GetHuman and Ashley Furniture have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Ashley Furniture Contact Info

Information that GetHuman and its users have gathered about how to best reach Ashley Furniture
Ashley Furniture Phone NumberMore Ashley Furniture Contact Info

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