Ashley Furniture Customer Service Phone Number

Hold time now: 6 mins (avg 3)
Best time to call: 2:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, then 3. This is for Houston, TX region
Ashley Furniture's #1 Phone Number

Other customers got on the phone recently because:

I have a drawer **** that broke. It fell in pieces. The weld broke. I need a replacemen...
Need to know delivery date
I would like to purchase replacement cushions for my couch
My name is Sherri. I purchased a beautiful, black * piece sectional in ****. Within the...
Need to talk to customer service*We were supposed to have delivery yesterday but they d...
Order is still pending after * days
Wrong return couch delivered
not moving up and down****-*******-********Signature Design by Ashley Yandel Power Lift...
Give a serial number to look item up for repairs, cost, value, age etc
Need a dresser drawer can I just buy this to replace I brought a drawer from big lots i...
Bought sofas from Ashley a little over a year ago and cushioning is already looking horrible
About a month ago I purchased a replacement remote control for the willowton fireplace...
They have charged $*** on my account this past month under recent charges. No charge h...
order not delivered as promised. The store said it should be here today and it was not...
Help me with my issue

Ashley Furniture Customer Service Phone Number 877-314-8457 - Info & Statistics

Phone number to dial877-314-8457
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours9am-5pm EST
Best time to dial2:45pm
Navigate phone maze to a humanPress 1, then 3. This is for Houston, TX region
Average wait3
Current wait6
Rank (among phone numbers)2
Rank (overall)5
Alternate methodsphone or email or web
Quality of communication89%
Quality of help78%
Customer votes232
Best phone number800-477-2222
Information last updatedFri Jan 17 2020 09:00:00 GMT+0000 (UTC)

Ashley Furniture's 877-314-8457 Customer Service Number

This Ashley Furniture phone number is ranked #2 out of 2 because 7,896 Ashley Furniture customers tried our tools and information and gave us feedback after they called. The reason customers call 877-314-8457 is to reach the Ashley Furniture Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Ashley Furniture has call center locations in null and you can call during their open hours 9am-5pm EST. Ashley Furniture has 2 phone numbers and 5 different ways to get customer help. We've compiled information about 877-314-8457 and ways to call or contact Ashley Furniture with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Ashley Furniture

Calling Ashley Furniture at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Ashley Furniture Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Ashley Furniture's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Ashley Furniture's phone numbers against each other.

Contacting Ashley Furniture in General

While 877-314-8457 is Ashley Furniture's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-477-2222 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Ashley Furniture help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Ashley Furniture.

Ashley Furniture Contact Info

Other Ashley Furniture Phone Numbers

Customer Service800-477-2222

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