WhatsApp Customer Service Issues

Hello, Thank you for your message regarding WhatsApp. We acknowledge your current inability to access the service and are actively addressing your issue. We value your patience and aim to respond promptly. For further details, please refer to this article. We're aware that your account is currently suspended, and we are working to rectify the situation promptly. Rest assured, we will restore your account at the earliest opportunity. Thank you.

I recently fell victim to a scam that initially started on Instagram and later continued on WhatsApp. Unfortunately, I was deceived into depositing fraudulent checks which led to financial loss and the closure of my bank account. The scammer then insisted on PayPal payments under the guise of facilitating the return of the funds, continuously claiming various fees and steps were necessary. Despite my suspicions, I felt compelled to comply. To make matters worse, the scammer has since created an Instagram account using my information, compromised my Facebook account by changing my profile pictures, attempted to extort money from my family and friends, and even threatened to involve authorities with false claims of explicit photo exchanges. Although I understand the money is likely gone for good, I am eager to see some form of justice served for these despicable actions. The scammer still operates an account in my name, and I am determined to have this account banned to prevent further harm.

Hello WhatsApp Team, My full legal name is Kuch Bhi. My WhatsApp number is [redacted]. I agree to respect all of WhatsApp's terms and policies. It seems there was a mistake because I haven't violated any rules on WhatsApp. I use it to share important and useful messages related to education. Unfortunately, some people have wrongly flagged or reported my account, leading to its ban. I kindly request WhatsApp to unban my account. This is my official WhatsApp number, and not being able to use it means my friends, family, and clients can't contact me, which is causing significant issues for me. I hope you will consider unbanning my WhatsApp account. Thank you.

I acknowledge that my WhatsApp account has been banned due to a violation of the Terms and Conditions. I want to assure you that it was unintentional from my side. I have thoroughly reviewed the T&C and commit to complying with it in the future. Being 72 years old and with both my daughters living abroad, WhatsApp is my only means of communication with them. I have been a loyal WhatsApp user for over 7 years. I humbly request to have my WhatsApp account reinstated. Thank you. God bless you all. - Pravir Kumar Muliyil

Hello WhatsApp Team, I recently discovered that my account has been mistakenly banned. This occurred after I unintentionally used my number on a third-party application. I assure you that I have not violated any of the WhatsApp community guidelines. This account is crucial for my business, so I kindly request your assistance in unbanning it promptly. I am sincerely requesting a second chance to address this issue. While I understand that my account may have been banned, I want to stress that it was an inadvertent mistake. I kindly ask for your understanding and cooperation in resolving this matter and unlocking my account. My phone number is: +91 [redacted] Thank you for your understanding.

Hello, my account has been disabled after losing my phone. Some individuals reported my account, impacting my business deals. I urgently need assistance as my colleagues' contacts are in the groups without being saved. Currently located in Lahore and my hometown is Duniyapur. I can be reached via WhatsApp at +[redacted]76. It seems like someone reported my account out of malice. Thank you.

Dear Sir/Madam, I am reaching out regarding my WhatsApp account, which has been blocked recently. I am puzzled by this action as I have not engaged in any violations of the Terms and Conditions during my years of using the service. The vague explanation provided does not clarify the specific reason for the block. As WhatsApp is crucial for my work and daily communication with customers, I am greatly impacted by this situation. I urge for a prompt resolution and clarification on this matter to restore my account. Your assistance in addressing this issue would be highly appreciated. Thank you for your attention to this matter, and I look forward to your prompt response.

I recently purchased a new iPhone and installed WhatsApp. Upon trying to restore my iCloud backup, I encountered an issue. The progress has been stuck at 98% for the past five days, indicating a lack of connection between WhatsApp and iCloud. I am unsure how to resolve this issue.

Subject: Inquiry about WhatsApp on Android Hello WhatsApp, My WhatsApp account was deactivated without any prior warning, which is completely unacceptable. I have been using WhatsApp appropriately for some time, and my number was blocked without sending any spam or inappropriate messages. It seems unfair that my account was deleted without notice. Please consider my issue and provide a response from the higher management as soon as possible. Thank you, WhatsApp, for the prompt reply. Here is my number: (+2) +[redacted]71.

I received a WhatsApp message with a face icon from a friend saying they were creating a new WhatsApp group and inviting friends to click on a link and enter a code. I did so, and then my sister told me that someone with my name was asking for money via text. This happened to other family members too. I reached out to WhatsApp through my wife's account, but the hackers had changed the email and set up a 2-factor authentication pin. When I try to get the pin, I do not receive the email. I uninstalled WhatsApp, reinstalled it, and received an SMS code which I entered. I am unsure if this will prevent the hackers from accessing my account.

Hello WhatsApp support team, I recently discovered that my phone number has been blocked due to an image exploit loophole, which I was unaware of. I kindly request your assistance in recovering and unblocking my account promptly as I conduct my activities in compliance with WhatsApp's terms and regulations. Thank you for your support in resolving this issue. My blocked phone number is (+[redacted]88).

Hello, I'm frustrated that my WhatsApp account got disabled suddenly without any warning. I have always used it appropriately without sending spam or any inappropriate messages. I feel it's unfair that my account was deleted abruptly. I hope the top management can review my case and make an exception.

I have two SIM cards with different WhatsApp accounts: one ending in x853 and the other in x578. Initially, both SIM cards were in separate Apple devices, with the x853 in an iPhone 5 and the x578 in an iPhone X. Due to the iPhone 5 no longer supporting WhatsApp, I moved the x853 SIM to a new Samsung phone but was unable to access my x853 WhatsApp account. While the groups are active, I cannot access them as the sole administrator. Despite having chat backups on the old iPhone, I can't retrieve them on the new phone. I'm hesitant to insert the x853 SIM into the iPhone X for fear of losing data. Is there a solution to regain access to my x853 account and its groups, particularly those I administrate?

Hello, I am seeking assistance regarding the ban on my WhatsApp account. Regrettably, my WhatsApp number has been banned, and the cause for this action remains unknown to me. I kindly request your help in lifting the ban so I may regain access to my account as I require it urgently for a business matter. Your prompt attention to this matter would be greatly appreciated. Thank you. WhatsApp account number: +[redacted]12.

Hello WhatsApp support team, I am experiencing an issue where my phone number has been blocked due to an image exploit loophole. Could you please assist me in resolving this matter promptly? Thank you. Kind regards, [Initials] --- Dear Sir, I kindly request that you unblock my WhatsApp number, [redacted], at your earliest convenience. Your immediate attention to this matter would be greatly appreciated. Thank you, [Initials] --- Hello, I recently found out that my WhatsApp account has been disabled without any prior warning, which I find concerning. I would like to have it reinstated as soon as possible. Thank you, [Initials] --- Hello, I would like to report that my WhatsApp number [redacted] was banned, and I am seeking assistance in having it unbanned. Your prompt action on this issue is highly appreciated. Thank you, [Initials] --- Hello, I am in need of help regarding my WhatsApp account being disabled yesterday without any prior warning. Could you please assist in unbanning my account? Thank you, [Initials] --- Hello, I recently acquired a new phone number, ***-***-****, and I am unaware of any previous issues associated with it. Could you please review my account for any problems? Thank you, [Initials]

Hello WhatsApp, my phone number [redacted] has been blocked due to an image exploit loophole. Please unblock my WhatsApp number [redacted] as soon as possible. My account was disabled without any warning. My number [redacted] is banned. I need it unbanned. I recently got a new phone number [redacted] and my account has been affected. Please review my account. My WhatsApp account has been blocked for spam. How can I resolve this? My WhatsApp isn't working for many days, I can't log in.

I downloaded the WhatsApp Business account using my personal number, which I already used for my personal WhatsApp account. However, I found out my personal account wasn't working. I deleted the business account and reinstalled my previous account, but unfortunately, I noticed all my previous messages were gone. After following the steps to delete and reinstall the app and pressing restore, I couldn't find anything to restore. Can you please assist me in retrieving all my previous messages? Thank you.

Dear WhatsApp Support Team, I am reaching out to request a review and reactivation of my WhatsApp account. This account is crucial for my business communications, and I have encountered challenges since it was banned on 28-December-[redacted] due to high message volume. I acknowledge the importance of adhering to WhatsApp guidelines and assure you that I will limit message frequency moving forward. I kindly ask for your prompt assistance in reviewing and reinstating my account to help me resume vital business operations. Thank you for your attention to this matter.

Subject: Appeal to Reactivate WhatsApp Business Account Dear WhatsApp Support Team, I am reaching out to address the recent ban placed on my WhatsApp Business account which occurred on December 28, [redacted] under the phone number +[redacted]58. This account has been crucial for managing my business operations over the last few months. I am perplexed by the ban as I have always utilized the platform professionally to interact with clients regarding business matters. My usage has been limited to following up with customers, addressing inquiries, and offering support without breaching any of WhatsApp's guidelines. I kindly request your assistance in investigating the situation promptly and reinstating my account. The account plays a significant role in my business endeavors, and I am eager to continue leveraging its features. Thank you for your prompt attention to this issue. Warm regards, Mohammed M.

I need your assistance. Someone took my ATM card to transfer money into their account using a POS device. The incident occurred around 9 pm at night, and I use a UBA account. The ATM card is still in the possession of the individual. Upon the transfer, I received an alert immediately. I would like to know the account details and request a refund for the transaction. The account number is [redacted], the name is Omolara Oladele, and the bank is GTBank. This occurred in Lambe inside Akute, Ogun State.