The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #130. It includes a selection of 20 issue(s) reported November 25, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, please verify number +91 [redacted].
Hello, WhatsApp support team. I am having trouble receiving my WhatsApp verification code for [redacted].
Dear WhatsApp community support, I need help creating a new WhatsApp account.
How can I transfer WhatsApp data?
I lost my sim card, and the verification code should be sent to my email.
I need to access my Opay account, but the code is sent to my lost sim card.
Please unblock my WhatsApp account ********** urgently.
I operate an e-commerce business and use WhatsApp to generate leads.
My WhatsApp Business account has been blocked since last week without explanation.
Kindly unblock my WhatsApp Business account *********** promptly, I assure compliance.
My WhatsApp Business account remains banned since last week, I require assistance.
I have not been receiving my WhatsApp verification code.
Reported by GetHuman8706256 on शनिवार, २५ नवम्बर २०२३, सुबह ७:२० बजे
Hello Whatsapp Support Team,
My legal name is Amritpal Singh. I recently purchased a new SIM card with the mobile number [redacted]****. However, when I tried to open a WhatsApp account, it didn't work due to the mobile number being banned. I kindly request you to look into this matter and unban my new number from WhatsApp.
Thank you,
Amritpal Singh
Mobile Number: [redacted]
Reported by GetHuman8706241 on शनिवार, २५ नवम्बर २०२३, दोपहर २:१६ बजे
Hello whatsapp team, I am Patience. I was banned last night around 12:00 a.m. and when I tried to request a review, it indicated that it has already been completed. I apologize if I unknowingly violated any app guidelines. If given the opportunity, I assure you that I will not breach any rules in the future. WhatsApp is essential for me as it is my main means of social media and communication with my family. I sincerely hope for your assistance in getting unbanned. I deeply regret my actions and I am truly sorry, WhatsApp team.
Reported by GetHuman8706318 on शनिवार, २५ नवम्बर २०२३, दोपहर ३:२३ बजे
Hello Whatsapp Customer Service Team,
I wanted to bring to your attention that my account +[redacted]77 was recently banned from accessing Whatsapp, and this has been causing me distress for the past four days. I use this account to keep up with important updates from my school groups and family members, and it's been an essential communication tool for me for over 6 years. However, I've been experiencing issues with the account since the beginning of [redacted], such as being banned without reason, difficulties receiving verification codes, and other issues. Your assistance in resolving this matter would be greatly appreciated.
Thank you.
Reported by GetHuman8684746 on शनिवार, २५ नवम्बर २०२३, दोपहर ४:५७ बजे
I am seeking assistance as my WhatsApp number, [redacted]2, has been unexpectedly banned. I am unsure of the reason for this action and am concerned since I have vital data stored on this account. I am unable to recover this information without accessing my WhatsApp. Kindly consider unbanning my number at your earliest convenience to allow me to use the service effectively. Your prompt help in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman8706348 on शनिवार, २५ नवम्बर २०२३, शाम ५:३७ बजे
Hello, I believe my account was mistakenly banned. I have not violated WhatsApp's policies or terms of service. I kindly request a prompt response to restore my WhatsApp account. If my account remains banned, I would appreciate knowing the reason for this action. I assure you I have not used any third-party apps. Thank you. Name: M. Angadi Email: [redacted] WhatsApp: [redacted] Device: Manju Angadi
Reported by GetHuman-manjuang on रविवार, २६ नवम्बर २०२३, दोपहर ११:०२ बजे
I am experiencing difficulty receiving my WhatsApp verification code. I have been trying to access my account without success for 8-10 days. Despite WhatsApp being a top communications messenger, I'm yet to receive assistance. I only received one response from WhatsApp. The reply from Rayna mentioned they are aware of the issue and are working on a solution. I have not been able to verify my number and set up WhatsApp on my phone, impacting my daily tasks and causing significant inconvenience. Your attention to this matter would be greatly appreciated. Thank you.
Reported by GetHuman-kevalkh on सोमवार, २७ नवम्बर २०२३, सुबह ९:०२ बजे
My WhatsApp has been put on security lock with too many codes requested for the Android to iOS data transfer, and a 2-day wait time. It's proving difficult to transfer data from Android to iOS. The suggested solutions, a new iPhone 15 Pro Max and software settings adjustments in WhatsApp for the transfer, have failed as only Android to Android transfers work, not Android to iOS. Despite several attempts with different software, I was unable to complete the transfer and faced a 2-day account suspension. Please provide a new code for iOS to resolve this issue. Thank you.
Reported by GetHuman-tuhbane on सोमवार, २७ नवम्बर २०२३, दोपहर ३:४६ बजे
I am having trouble transferring my WhatsApp data from Android to iOS. The process keeps asking for security codes, but it seems impossible to complete the transfer. I have tried multiple times following the steps, but the software keeps failing. This issue has caused me a 2-day delay on my account. Could you please provide me with a new code for iOS to resolve this problem? Thank you.
Reported by GetHuman-tuhbane on सोमवार, २७ नवम्बर २०२३, दोपहर ३:४७ बजे
Dear Sir, I am writing to request assistance as my WhatsApp account has been banned. I am currently unable to create a new account using my phone number [redacted], and I urgently need access restored. I apologize if my previous account caused any issues or breached any guidelines unintentionally. I believe I have not violated any rules and seek your help in linking my account back to this number. Rest assured, you will not encounter any problems from me in the future. Kindly resolve this matter at your earliest convenience. Thank you for your prompt attention.
Reported by GetHuman8706843 on मंगलवार, २८ नवम्बर २०२३, सुबह ९:५४ बजे
Hello,
I am writing to report that my account has been mistakenly banned on WhatsApp. I have not violated any of WhatsApp's privacy policies or terms of service. I kindly ask for a prompt response to this matter and for my WhatsApp account to be reinstated. If my account has been banned, I would like to understand the reason behind it. I assure you that I have not used any third-party apps. Your assistance in releasing my WhatsApp account would be greatly appreciated.
Thank you.
Name: Pujari Yuva Raju
WhatsApp number: [redacted]
Device name: Poco x3
Reported by GetHuman-yuvistar on बुधवार, २९ नवम्बर २०२३, सुबह ७:४४ बजे
Hello Whatsapp Team,
I am writing to request the unbanning of my official WhatsApp account with the number +[redacted]95. My full legal name is Jitendra Kumar Tiwari. I assure you that I respect all of WhatsApp's terms and policies and believe that the banning of my account was a mistake. I use my account to share important and useful education-related messages, and I believe it was wrongfully reported by some individuals.
The banning of my account has created a significant issue for me as my friends, family, and clients are unable to contact me through this number. I kindly ask for your understanding and request that you reconsider and lift the ban on my account.
Thank you for your attention to this matter.
Warm regards,
J.K. Tiwari
Reported by GetHuman8707464 on शुक्रवार, १ दिसम्बर २०२३, सुबह ६:२८ बजे
Subject: Account Ban Appeal
Dear Sir,
I am reaching out to appeal the ban on my account under the name Kelo de Kingpin, which was imposed on November 30, [redacted].
I want to sincerely apologize for my actions, acknowledging that I breached the terms and policies. I accept full accountability for my error and recognize it as an isolated incident that will not be repeated.
I am fully aware of the gravity of the situation and am dedicated to adhering to the terms and policies moving forward.
Thank you for your time and consideration regarding my appeal.
Best regards,
Kelfala Gibateh
Reported by GetHuman8707486 on शुक्रवार, १ दिसम्बर २०२३, दोपहर १०:१७ बजे
Dear WhatsApp Support Team,
I am writing urgently to request the unbanning of my WhatsApp number associated with my account. My WhatsApp has been banned, and I believe this was done in error.
I have reviewed WhatsApp's terms of service and community guidelines and can confirm I have not violated any policies. WhatsApp is essential for my personal and professional communication, and this ban has significantly disrupted my daily activities.
I kindly ask for your immediate assistance in lifting the ban on my WhatsApp number. I value a safe platform and am dedicated to following WhatsApp's policies in the future.
If you need any additional information from me to resolve this issue, please let me know. I am ready to provide any necessary details to demonstrate that my account should be unbanned.
Thank you for your prompt attention, I look forward to a swift resolution.
WhatsApp Number: +[redacted]55
Reported by GetHuman8707539 on शुक्रवार, १ दिसम्बर २०२३, दोपहर १०:४४ बजे
Dear WhatsApp Support Team,
I am writing to request the unblocking of my WhatsApp account. I received a notification that my account has been banned, but I am not aware of any violation of the terms of service.
As a user who utilizes WhatsApp to communicate with family and friends, I am disappointed by the ban without explanation.
I kindly ask for a review of my account and the reason for the ban. If there was a violation, I apologize and affirm it was unintentional. I am prepared to comply with the terms of service and prevent future infractions.
Please unban my account (+[redacted]02) so I can continue using WhatsApp to connect with loved ones and colleagues.
Thank you for addressing this issue. I anticipate your prompt response.
Sincerely,
Rida Munawar
Reported by GetHuman-ridamuna on शनिवार, २ दिसम्बर २०२३, सुबह ४:४२ बजे
Sir, I kindly request you to unban my WhatsApp number, [redacted]. Recently, my number was lost, and someone misused it to send abusive messages via WhatsApp. I have since obtained a new SIM card and attempted to access my WhatsApp account, only to discover that it has been banned. I assure you that I am innocent in this matter and seek your understanding and assistance in lifting the ban on my number.
Warm regards,
Nirma Gurawa
Reported by GetHuman-nirmagur on शनिवार, २ दिसम्बर २०२३, दोपहर ११:५८ बजे
Subject: Appeal to Unblock WhatsApp Account
To the WhatsApp Support Team,
I am reaching out to appeal the blocking of my WhatsApp account. Upon receiving a notification of the ban, I was surprised as I am confident I have not breached any of your terms and conditions.
As a regular user of the WhatsApp platform to communicate with my family, friends, and coworkers, the sudden ban has caused inconvenience and confusion.
I kindly ask for a detailed review of my account activity that led to the ban. If there was an inadvertent violation, I sincerely apologize and am committed to adhering to the rules to prevent such issues in the future.
Your prompt assistance in lifting the ban on my account would be greatly appreciated. Being able to reconnect with my contacts through WhatsApp is important to me.
Thank you for your swift attention to this matter. I eagerly await your response.
Warm regards,
[Your Name] P Rocky
Reported by GetHuman-rockypou on शनिवार, २ दिसम्बर २०२३, शाम ५:०८ बजे
Subject: Appeal to Reinstate WhatsApp Account
To the WhatsApp Support Team,
I am reaching out to respectfully appeal the ban on my WhatsApp account. It came to my attention that my account was blocked, however, I am unsure of the cause for this action.
As an avid user of WhatsApp, I rely on the platform to communicate with my family, friends, and colleagues. I am disheartened by the sudden ban without a clear explanation.
I am kindly asking for a review of my account and an explanation for this ban. Should I have unknowingly breached any terms, I sincerely apologize and am committed to adhering to WhatsApp's policies moving forward.
I humbly request the reinstatement of my account, as I value the connection it provides me with my loved ones and coworkers.
Many thanks for your prompt attention to this matter. I am eager to receive your response.
Best regards,
[Your Name]
Reported by GetHuman-rockypou on शनिवार, २ दिसम्बर २०२३, शाम ५:१९ बजे
Hello Team WhatsApp,
I am disappointed to report that my WhatsApp number has been banned without any violation of your Terms of Service or suspicious activity. I can assure you that I have not engaged in spam, scams, or endangered the safety of any users.
I kindly request for my account to be unbanned. Here are my details:
WhatsApp Number: +[redacted]71
Name: Dnyaneshwar Gaikwad
Reported by GetHuman-dgaikwad on रविवार, ३ दिसम्बर २०२३, सुबह ८:२० बजे
Please provide your phone number using the full international format. Include details about your phone such as operating system and model. Explain what you are doing and why. Share any error messages received and their content. Provide a step-by-step guide on how to reproduce the issue. If possible, attach screenshots or a video in MOV, MP4, or 3GP format to demonstrate the problem.
Reported by GetHuman-navonpro on रविवार, ३ दिसम्बर २०२३, दोपहर २:४५ बजे