WhatsApp Customer Service Issues

Archive 119

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #119. It includes a selection of 20 issue(s) reported October 17, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My WhatsApp number, [redacted], has been banned without any prior notice or reason provided. This number is for my office use, and I have not engaged in any illegal activities. I kindly request for my number to be verified and for assistance in resolving this situation as all my important data and contacts are linked to this number. Your help in recovering my account is greatly appreciated. Thank you.
Reported by GetHuman-yadavruc on Dienstag, 17. Oktober 2023 07:32
Dear Team WhatsApp, I am disappointed to inform you that my WhatsApp number has been banned, despite my compliance with the Terms of Service and responsible account usage. I have not engaged in any spam, scams, or activities that would compromise the safety of other WhatsApp users. Unfortunately, my account has been mistakenly banned. Kindly assist in reinstating my account. WhatsApp Account Number: +[redacted]11 Name: Neelaesh Patel
Reported by GetHuman8663655 on Dienstag, 17. Oktober 2023 10:28
Dear WhatsApp Support Team, I am writing to request the urgent ban of my WhatsApp number associated with my account due to a recent security breach. I believe my account has been compromised and need to protect my privacy and prevent further unauthorized access by deactivating my account. I have secured my device and changed passwords, but deactivating my WhatsApp account is vital for the safety of my personal information and contacts. I understand this action is permanent and irreversible, but it is necessary to safeguard my data. I ask for your prompt assistance in implementing the ban on my WhatsApp number to prevent misuse. Please reach out if more details are needed. Thank you for your understanding and swift action on this matter. WhatsApp Number: +[redacted]73
Reported by GetHuman8663766 on Dienstag, 17. Oktober 2023 12:49
I, Nageshwar Rao residing at House Number 5-24/34/C, Bhakti, Gud, H.B Colony, Maulali, Hyderabad, lost my father, Late Chandramma, and my mother, Late Yadagiri, on 07/11/[redacted] due to an ongoing job. Our family is financially struggling as I am the sole breadwinner belonging to the SC Madiga community. I request assistance as I am seeking employment to support my family's financial condition. I am a sanitation worker in the GHMC. Please kindly consider providing me with a job at GHMC and help support my family. My humble prayer 🙏.
Reported by GetHuman-kanthidi on Dienstag, 17. Oktober 2023 19:24
Hello, I am Sergey. I enjoy engaging with people in groups and as an admin, I tend to add people from memory without asking. Recently, however, my account got blocked for supposedly violating rules. I disagree because admins are allowed to add members without prior consent, especially when there are no specific restrictions. I seek assistance in unblocking my account with serial number +[redacted]4 as I was not informed about the exact rule I breached. Kindly help me address this issue and regain access to my account.
Reported by GetHuman-sergejpr on Dienstag, 17. Oktober 2023 22:11
Hello WhatsApp Team, I recently discovered that my WhatsApp account has been permanently banned, and I believe this might have happened mistakenly. I assure you that I will be more cautious in the future and strictly adhere to the rules and terms outlined. It is crucial for me to have access to my WhatsApp number ([redacted]) as many individuals have it. I have already reached out via email at [redacted] multiple times, but the issue persists. I kindly request the team to lift the ban as soon as possible. Thank you for your attention to this matter.
Reported by GetHuman-patilbas on Mittwoch, 18. Oktober 2023 01:17
Dear WhatsApp Support Team, I hope this message reaches you in good health. I am reaching out to seek help in unblocking my WhatsApp number, which has recently been restricted. I value the need for a safe and secure environment for all WhatsApp users and wish to address any concerns that may have led to my number being blocked in error. Information related to my WhatsApp account is as follows: - Phone Number: +91 [redacted] I have consistently followed WhatsApp's terms of service and have not violated any policies that would warrant a block on my number. While I acknowledge the importance of maintaining security through blocking, I believe my situation may be a result of a misunderstanding. I respectfully request your support in resolving this issue and unblocking my number. Should you require further details or actions from me to expedite the process, please indicate so, and I will promptly comply. WhatsApp serves as a vital communication tool for me, facilitating connections with friends, family, and colleagues. Your prompt assistance in this matter is sincerely appreciated. Thank you for your understanding and anticipated prompt response. Should you need more information, feel free to reach out to me at [Your Contact Information]. Best regards, Naveen Kumar
Reported by GetHuman8664668 on Mittwoch, 18. Oktober 2023 01:17
My friend's WhatsApp has been hacked. When he tries to log in, it says it's open on another device, which he doesn't have access to. I contacted the hacker on WhatsApp, but they claim they aren't the one using it. When he tries to request a verification code, it says it's been guessed too many times, and he needs to wait 11 hours for a new one. His number is +44 7[redacted]72.
Reported by GetHuman-emailtoi on Mittwoch, 18. Oktober 2023 09:24
I got a new phone, and now I can't access my WhatsApp because it's linked to my old number. I tried to get the verification code sent to my dad's phone, but now he's locked out of his own account. This is urgent as he needs access for work. Please help as soon as possible. Thank you.
Reported by GetHuman8665083 on Mittwoch, 18. Oktober 2023 12:35
Hello, I am experiencing an issue with my WhatsApp account, number [redacted][redacted], which has been hacked. The perpetrator is asking my contacts for money. Despite my attempts to recover the account, the verification code received has not been helpful. The process requires access to my original phone, which I currently do not have. The option to receive a verification call is also inactive. I am frustrated with the situation and seek assistance to resolve this matter. Thank you.
Reported by GetHuman8666245 on Donnerstag, 19. Oktober 2023 06:15
Hello, I am experiencing issues logging into my Whatsapp account. I keep receiving an alert saying "unofficial software," although I am using the latest official software version. I have contacted the official email but received the same response. Can you please assist me in restoring my account? Thank you for your help. My account number is: +86 [redacted]6. I look forward to your response.
Reported by GetHuman8666303 on Donnerstag, 19. Oktober 2023 08:05
Dear WhatsApp Team, I am writing to inform you that I am facing an issue with my WhatsApp account being unexpectedly banned, despite not engaging in any suspicious, spam, or illegal activities. I have not violated any terms and sincerely apologize if there was any misunderstanding. Could you please review and lift the ban on my account at your earliest convenience? Country Code: +91 Area Code: (0) [redacted] WhatsApp Number: [redacted] Email: [redacted] I kindly request the reactivation of my WhatsApp account. Thank you. Sincerely, [initials]
Reported by GetHuman8666328 on Donnerstag, 19. Oktober 2023 09:17
It has been two weeks since my WhatsApp account got banned. I suspect it might be due to me upgrading my GB WhatsApp last Saturday. Everything was fine on Saturday, but when I tried to log in on Monday, I was blocked for sending spam messages. I have switched to another number, but the banned one was crucial for my business and client communication. I've reached out to support, but they haven't helped me yet. Please, I need assistance in unbanning my number or finding a solution to this issue as my business is suffering from the loss of clients.
Reported by GetHuman-ayandalu on Donnerstag, 19. Oktober 2023 09:35
Hello esteemed WhatsApp Team, I am a high school teacher and I am currently repeating the school year. When I tried to assign homework to my students, my account was suddenly permanently blocked. I am quite surprised that my number was blocked as I have been using WhatsApp normally, following all the rules. My name is Hozoo. I kindly request the restoration of my WhatsApp account +[redacted]31.
Reported by GetHuman-hozoohac on Donnerstag, 19. Oktober 2023 11:53
Dear WhatsApp Team, I am inquiring about my WhatsApp account, which appears to be inaccessible and banned without justification. I have not engaged in any suspicious, spam, or illegal activities using my WhatsApp account. I sincerely request the reinstatement of my account at your earliest convenience. Country Code: +91 Area Code: (0) [redacted] WhatsApp Number: [redacted] Email: [redacted] I kindly ask for your assistance in restoring my WhatsApp account. Thank you.
Reported by GetHuman8666328 on Donnerstag, 19. Oktober 2023 14:29
Dear WhatsApp Support Team, I am writing to inform you that my account, +[redacted][redacted], has been banned. I apologize if I have violated WhatsApp's Terms and Conditions. This account is crucial as it connects me to my new business partner who is alone in China, relying on my assistance while in Shanghai. The ban has disrupted our communication and is impacting our partnership. I kindly request that you remove the ban from my account. Furthermore, I would appreciate guidance on how to avoid any violations in the future. Thank you for your attention to this matter.
Reported by GetHuman8666652 on Donnerstag, 19. Oktober 2023 15:07
Dear WhatsApp Team, I am unable to access my WhatsApp account, and it seems to have been banned without any valid reason. I have not engaged in any suspicious, spam, or illegal activities with my WhatsApp number. I apologize if there was any misunderstanding. Kindly reconsider and lift the ban on my account as soon as possible. Country Code: +91 Area Code: (0) [redacted] WhatsApp Number: [redacted] Email: [redacted] I kindly request you to restore my WhatsApp account. Thank you.
Reported by GetHuman8666328 on Donnerstag, 19. Oktober 2023 15:20
Hello, I am attempting to install WhatsApp using the phone number [redacted] for the first time, but I keep encountering a spam error. Despite trying on different devices, I am still facing the same issue. I recently acquired this number, and it seems to have been used by someone else previously. I do not know the history of this number, but I have been using it for a few months now. If necessary, I can provide any documentation to support this claim. I have been trying to resolve this for the last two days and also sent an email yesterday without any resolution. Please assist me with this matter promptly.
Reported by GetHuman-bhavyado on Donnerstag, 19. Oktober 2023 16:36
My WhatsApp account was unexpectedly banned, despite years of use without any violations. Today, upon attempting to log in, I was surprised to discover the ban. There were no prior warnings or notifications of policy breaches. I am frustrated and disappointed by this sudden action against my account. I urge for an investigation into this issue and the prompt removal of the ban. I can confidently say that I have always adhered to WhatsApp's terms and have not participated in any activities warranting account suspension.
Reported by GetHuman-anbuarav on Freitag, 20. Oktober 2023 07:29
I use WhatsApp regularly for work and I'm not sure why my account was blocked for spam. I rely on WhatsApp for my daily tasks, and getting it unblocked is crucial for my work. I appreciate the effort the developers put into resolving this issue. My WhatsApp number is +[redacted]18.
Reported by GetHuman8667505 on Freitag, 20. Oktober 2023 09:29

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