WhatsApp Customer Service Issues

I have been using WhatsApp for many years without any issues, but today I was surprised to see that my account has been banned. I have always followed the app's terms of service and have never received any warnings about violating them. I am very frustrated and upset about this sudden ban. I urge the WhatsApp team to look into this matter and remove the ban from my account promptly. I want to emphasize that I have never done anything to warrant this suspension, and I hope to have my account reinstated soon.

I forgot my PIN number for my WhatsApp account, which is set up with two-step verification. I also can't remember if I added my email address, [redacted], when I installed WhatsApp on my Moto G 3 phone with the number +[redacted]16. After uninstalling the account, I am unable to retrieve the PIN, as I didn't receive any link in my email to reset it. Since yesterday, I've been encountering another issue where, after entering my phone number, the app keeps buffering and never connects. Your assistance in resolving these matters would be greatly appreciated.

Dear WhatsApp Team, I am having trouble accessing my WhatsApp account as it seems to have been banned without justification. I have not engaged in any suspicious, spam, or illegal activities with my account. I apologize for any misunderstanding that may have occurred. Could you please assist me in reinstating my account as soon as possible? Country Code: +91 Area Code: (0) [redacted] WhatsApp Number: [redacted] Email: [redacted] I kindly request for the restoration of my WhatsApp account. Thank you.

Hello, I am seeking assistance in unblocking my WhatsApp account associated with phone number . My account was recently banned, possibly due to bulk SMS sending. I acknowledge the importance of complying with WhatsApp's terms and guidelines and assure responsible future use. I request a review of my case and the lifting of the account ban. I have familiarized myself with the terms and offer my sincere apologies for any violations. I am eager to resume using WhatsApp responsibly, and I am willing to provide any additional information needed for this process. Your swift attention to this matter is greatly appreciated, and I anticipate a favorable resolution. Thank you for your understanding and help.

Hello, I am reaching out to request the unblocking of my WhatsApp account linked to phone number [redacted]. My account was recently banned, and I suspect it may have been due to sending bulk SMS. I acknowledge the importance of following WhatsApp's terms of service and community guidelines and pledge to use the platform appropriately. I was unaware of the specifics which I have now familiarized myself with, and I regret my actions. I kindly ask for a review of my case and the possibility of lifting the ban on my WhatsApp account. I value the platform's services and aim to use it responsibly. If there are any additional steps or details needed from my side, please let me know. I appreciate your prompt assistance and anticipate a resolution soon. Thank you for your understanding and help. Best regards.

Hello, I am facing an issue with WhatsApp. I recently switched my mobile number from Jio to Vi, but I have retained the same number. Although my SIM card is from Vi now, I am not receiving OTP verification codes via SMS or calls for WhatsApp. This has been going on for 15 days. Can the WhatsApp team please assist me by sending the OTP verification code to my Gmail account, which is [redacted]? My mobile number is now +[redacted]99. Thank you for your help.

For the past few weeks, my account has been repeatedly banned, requiring me to request a review each time to restore access, which typically takes 24 hours. Unfortunately, I am now completely unable to use my WhatsApp account. I can confirm that I have not violated any terms and conditions nor used any unauthorized services. This ongoing issue is incredibly frustrating, and I am seeking assistance to resolve it.

For the past few weeks, I have been experiencing issues with my WhatsApp. An error message keeps popping up, stating that my number is no longer in use. I disabled two-step verification, but it still prompts me for the verification PIN. After waiting for 7 days to reset my account, the problem persists. I managed to log in again using my number, but the next day I got logged out with the same message. I contacted my SIM card customer service, and they indicated that this is likely an issue on the app side. Can someone please assist me in resolving this matter promptly?

Dear WhatsApp Team, I have two phones with two WhatsApp accounts due to using another SIM card. When trying to merge both accounts, I encountered an issue. Changing the WhatsApp number on my new phone did not load all the data from the other account, leading me to reverify my old phone. Unfortunately, I could not keep both accounts active, and one was shut down. Since the number on my new phone is no longer active, I am unable to reopen my second account to save the contacts. I am seeking a way to reopen the closed account and then change the number. The number of the closed account is: [redacted][redacted]. Additionally, as my Android version is becoming obsolete, I would appreciate any advice or assistance you could provide. Thank you.

I received a call from an unknown number instructing me to confirm a meeting code, after complying I noticed I couldn't access my WhatsApp account anymore. It's apparent that someone else has taken over despite my profile picture still being displayed. I kindly request WhatsApp to block the account associated with the number [redacted]0. I have now registered a new number on WhatsApp, and I urge for the old account to be blocked to prevent the hacker from misusing my image and number for fraudulent activities.

Dear Sir, I kindly request the unbanning of my WhatsApp account linked to mobile number +[redacted]00. Unfortunately, my phone was lost and someone misused it to send abusive messages via WhatsApp. Following the loss, I retrieved my SIM card and attempted to access my WhatsApp, only to discover the ban. I assure you of my innocence in this matter. Please consider my situation and lift the ban on my account. Thank you for your understanding. Kind regards, B. S. Sidhu.

Dear community members, I am seeking assistance regarding my WhatsApp account. I recently experienced an issue where I was unexpectedly logged out after a call and upon trying to log back in, I received a message stating that my account has been banned from using WhatsApp. I kindly ask for your guidance and support in resolving this matter. Any help would be greatly appreciated. Thank you for your time and assistance. Warm regards.

I previously had a WhatsApp account, but I deleted it over 12 months ago for security reasons. Currently, I do not have an active WhatsApp account. Despite this, my friends inform me that my number still appears to have a WhatsApp account linked to it. When my friends send me messages on WhatsApp, they are being received and read by someone else, even though I do not have the app installed on my phone or desktop. I have now tried to download WhatsApp again to address this issue, but I am unable to access the app as I need to enter a one-time password (OTP) to switch to my current phone. Unfortunately, the OTP is being sent to the hacker who is currently using my account and mobile number.

Dear WhatsApp Support, I recently noticed that my number is no longer able to use WhatsApp Business. I am unaware of any actions on my part that could have led to this block. If there was a misunderstanding or unintentional error, I apologize. I kindly ask for a review of my account and advice on how I can regain access. My number is [92 [redacted]]. Thank you for your help and understanding. Regards, Aftab Ali

Hello Team WhatsApp, I am reaching out with disappointment to inform you that my WhatsApp number has been banned without any violation of your terms of service or account activity. I have not engaged in spam or scam activities that may endanger other users' safety. Despite this, my account has been mistakenly banned. I kindly request for assistance in unbanning my account. Here are my details: WhatsApp Number: +[redacted]31 Name: Shyampyare Chauhan

Hello Contact Support, my name is Francis K. I have been a long-time user of WhatsApp, enjoying the connections and engagements it helps me create. Recently, I received a message informing me that my account has been banned. This came as a surprise to me, prompting me to search for a way to contact support for assistance. A few months ago, my account was also hacked, but I managed to resolve that issue. I understand and respect the policies in place and believe I have been complying with them. I kindly request a review of my account to possibly reinstate my access to WhatsApp. The associated number is (+[redacted]50). I am committed to securing my account further by enabling two-step verification to prevent any future hacks and adhering to all relevant regulations and policies. Your prompt assistance is greatly valued. Thank you for your attention.

Dear WhatsApp Customer Service Team, I am writing to request the lifting of the suspension on my WhatsApp account. I acknowledge any infringements on WhatsApp's Terms of Service and sincerely apologize for them. My WhatsApp account, +86 [redacted]2, holds significant importance for both personal and professional communication, and I assure you of my commitment to complying with all of WhatsApp's guidelines moving forward. I am eager to have my account reinstated and would be happy to provide any additional information required to support my request. Thank you for considering my appeal, and I look forward to your prompt response. Sincerely, Anna.

Subject: Assistance Needed with Banned WhatsApp Account Dear WhatsApp Support Team, I am reaching out to address the permanent ban on my account. I'm eager to understand the reason behind this action and kindly seek your help in reinstating access to my account, which I've used faithfully for years to keep in touch with family and friends. I am prepared to correct any behavior that may have breached WhatsApp's terms of service. I humbly ask for a review of my situation and your support in restoring access to my account. My phone number is +[redacted]18. Thank you for your prompt attention to this matter. Warm regards, M Sibanda

Yesterday, on 23/10/[redacted], my WhatsApp account with phone number [redacted]8 got hacked. A lady called me and asked for the 6-digit code sent by WhatsApp, which she used to access my account on another phone. I have been trying to recover it since then but have had no success. The hacker has reached out to all my contacts asking for help. I need assistance to regain access to my WhatsApp account.

Dear Customer Service, I have followed all the steps provided, yet I am still not receiving the OTP code on my registered mobile number. Despite uninstalling the app multiple times, adjusting the sim card, and ensuring good reception, the code has not been coming through promptly. The previous code took 7 hours to arrive, and now it's showing 13 hours. I am considering using another phone to see if it helps. I appreciate your assistance. Regards, Anju A.