WhatsApp Customer Service Issues

Hello WhatsApp Team, I've been unable to use WhatsApp for the past two weeks. Despite uninstalling and reinstalling the app multiple times, I haven't been receiving the verification code on my phone. I've reached out to your help center several times and followed the instructions provided via email, but unfortunately, my issue remains unresolved. Please reactivate my WhatsApp account and send the OTP promptly, so I can start using the app again. Thank you.

Dear Team, I am a WhatsApp user with a phone number activated for business purposes. Despite submitting a complaint about my banned number, I have yet to receive a positive response from the WhatsApp team. The reason provided for the ban was deemed invalid by the team, and my account remains inaccessible. This has been particularly troubling as my current business deals heavily rely on WhatsApp for communication. I kindly request for the reactivation of my account to ensure the continuity of my business operations on WhatsApp. Your swift assistance in this matter would be greatly appreciated. Thank you for your attention to this issue. Best regards, [Initials] Phone number: +92 [redacted]6

Dear Sir, I hope this message finds you well. I am writing to inform you that our Business WhatsApp account has been banned once again while addressing customer inquiries. This issue has occurred for the second time, and we are unsure of the reason behind it. We assure you that we have not violated any WhatsApp policies. Our mobile device is using two WhatsApp Business accounts, with the banned number being associated with our Clone App for running multiple business accounts. The impacted business account number that has been banned is +[redacted]64. This situation is urgent as it will affect our operations tomorrow if we are unable to use WhatsApp Business. We kindly request your prompt assistance in resolving this matter and providing us with information to understand why we have been banned from using WhatsApp. It is crucial for us to address this issue promptly as we rely on WhatsApp for our business communication. Thank you for your attention to this matter.

Dear Support, I am writing to report that both of my WhatsApp accounts were blocked within 5 minutes of each other. The affected numbers are +[redacted]26 and +[redacted]44. This situation is distressing as I have not violated any WhatsApp policies or terms and conditions intentionally. The synchronous blocking of both accounts suggests there may have been malicious activity targeting my accounts. Losing access to these accounts has caused me great distress, as they are integral to my work and personal life, storing crucial data that affects me in various ways. It feels like losing a part of myself. I urgently need access restored to my accounts. I implore you to investigate this matter promptly. Your immediate attention to this issue would be greatly appreciated. Sincerely, Asma Basha (Rashiqa Bibi)

I began using a business WhatsApp account in December [redacted] with a dedicated phone number. Unfortunately, my banking card, which pays for the account, was lost. Despite updating the payment, I missed an email warning me that my account would be deleted. Upon checking, I found that my account had been deleted. This is troubling as I rely on this number for customer communication. I had important chats with suppliers and clients that I can no longer access. I've attempted to contact customer service multiple times without success. I'm still paying for the service but need assistance to recover my account and access my chats. I hope to continue using the same number and retrieve the valuable information stored in my chats.

Hello, My WhatsApp account, [redacted], was blocked during a business conversation. After a successful appeal yesterday, I sent a hello to a friend, and then my account got blocked again. I need help unlocking it and advice on how to avoid this in the future during our busy business season. I have important details to confirm with customers and regular phone calls with clients, which are essential for my work. I have appointments scheduled with clients to call back, so unlocking my account as soon as possible would be highly appreciated. Thank you for your assistance.

Message 1: I need assistance with WhatsApp. My business account was mistakenly blocked for being added to inappropriate groups, which I was unaware of. I haven't violated any WhatsApp terms and only used it to share updates with friends. Please review my account [redacted] urgently and remove the block on WhatsApp Business. It has been a long time without access, and I need it for work. Kindly respond via WhatsApp status. Although WhatsApp is accessible for chats, my business activities are halted. Kindly unblock my number, as it is crucial for my work. Message 2: Greetings WhatsApp support, I'm facing an issue with a new phone number I purchased, the number seems to be blocked on WhatsApp, and I suspect the previous owner may have breached terms inadvertently. I assure you that I have not violated WhatsApp's terms of service. Kindly lift the block on this number, +20, so I can use WhatsApp. Thank you for your cooperation. Message 3: I urge for a prompt resolution to unblock my WhatsApp number. Your swift action is appreciated.

I attempted to open my WhatsApp account, but was informed that it could not be used due to spam. I then tried to create a WhatsApp Business account, only to be notified that the number had been banned. This morning, I downloaded a regular WhatsApp app and received the same message about the number being banned. Both of my lines - [redacted]8 and [redacted]4 - seem to have been banned. I urgently need assistance as this is affecting my ability to communicate with customers.

Hello WhatsApp Support, I believe my account has been compromised as I received a suspicious link on Telegram which led to my account being banned. I assure you that it was not intentional. My account is crucial for my daily activities, so I kindly request that you unban it. In addition, for security reasons, could you please delete my account to prevent unauthorized access. Looking forward to a positive resolution. Thank you.

Dear WhatsApp Support, I am reaching out to request that my phone number, +[redacted]3, be unbanned from WhatsApp. I believe my use of the platform has complied with all terms of service. I have been a loyal WhatsApp user for years to stay connected with friends and family. However, I recently discovered that my account was banned, preventing me from using the application. I am uncertain of the reason for this ban but can assure you I have not breached any rules. I kindly ask for a review of the ban on my number so I can understand the cause of the suspension. I am prepared to rectify any mistakes made to have the ban lifted. Access to WhatsApp is crucial for my communication needs, making it vital to regain access to my account under +[redacted]3. Thank you for your prompt assistance with this issue. Best regards, Hosam M.

Hello Team WhatsApp, My WhatsApp account got disabled by mistake. I created this account yesterday and only chatted with two people - one is a friend and the other is a customer from our company. I am waiting for an important response from this customer who provided their WhatsApp number for communication on our website. I'm unsure of what terms of service I may have violated. Please assist me. Thank you. Best regards.

I need assistance urgently. My workplace recently ran a real estate campaign using my personal phone number instead of the business line. Now, my personal number is blocked. Losing access to it means losing three years' worth of contacts and important media. I am devastated and don't know how to proceed if I can't recover it. This error occurred because my company failed to double-check and used the incorrect number. Kindly assist me in resolving this as I wouldn't have run such campaigns using personal contacts. Thank you for your prompt attention to this matter.

Subject: Assistance Needed with WhatsApp Account Hello WhatsApp Support, I hope this message finds you well. I am reaching out to request the unblocking of my WhatsApp account. Recently, I received a notification informing me that my account has been banned; however, I am unaware of any breach of your terms of service on my part. WhatsApp is an integral tool in my daily communication with family, friends, and coworkers. As such, the banning of my account has caused me significant inconvenience and disappointment, especially without a clear explanation. I humbly ask for a review of my account to ascertain the reason behind the ban. Should there have been a mistake on my end, I sincerely apologize and am committed to following your guidelines to prevent such issues in the future. I kindly urge you to lift the ban on my account, enabling me to resume using WhatsApp to connect with my dear ones and colleagues promptly. Thank you for dedicating time to address this matter. I await your prompt response. Warm regards, [Lavanya]

Dear WhatsApp Community, I am Yuvraj Singh from Uttar Pradesh, India, a student pursuing my undergraduate degree. I have not engaged in any suspicious activities on WhatsApp nor violated any policies. I am truly disappointed by the banning of my WhatsApp number ([redacted]) as it has caused me many issues. I kindly request the community to please unban my number. Your assistance in this matter will be greatly appreciated. Thank you. Regards, Yuvraj Singh from India

Dear WhatsApp Support Team, I am reaching out regarding the block on my WhatsApp account. I would like to request a review of this block as I am unclear on the reasons behind it. Restoring access to my account is crucial as I heavily rely on WhatsApp for communication with my family, friends, and colleagues. The inconvenience caused by not being able to access my account is significant. I want to emphasize that I have always adhered to WhatsApp's terms of service and community guidelines. I have not participated in any activities that would breach WhatsApp's policies. I strongly believe that my account has been blocked erroneously and seek a review to confirm that there have been no policy violations. I am willing to provide any necessary information for the review process. I understand the high volume of review requests you receive daily but kindly ask for an expedited process given the importance of my account for both personal and professional communication. Thank you for your attention to this matter. Respectfully,

I would like to apologize for breaching the terms and conditions of WhatsApp. If possible, I kindly request the reactivation of my WhatsApp account. I assure you that I will handle the groups I create more responsibly, obtain consent before adding individuals, and utilize WhatsApp in a professional manner to prevent future conflicts or violations. I have been a longstanding user of WhatsApp and this is an isolated incident. I am committed to being a more conscientious user moving forward if my account is reinstated. I am anticipating your reply and hopeful that we can come to a resolution.

Hello, I believe my business WhatsApp account was mistakenly banned. I have not violated any of WhatsApp's privacy policies or terms of service. I kindly request a prompt response to restore my account. If it has been banned, I would like to know the reason for this action. I confirm that I am not using any third-party apps. Your help in releasing my business WhatsApp account would be greatly appreciated. Thank you. Name: R. M. Gonda Email: [redacted] Mobile: +91 [redacted] Device: Oppo A96

I am seeking assistance to appeal the decision to restrict my WhatsApp account. Despite the violation of terms mentioned in the review, I suspect an external force could be responsible. My current device, an Oppo F1 Plus, is relatively new, but it has been plagued by numerous malfunctions. Running on the outdated Android version 5.1, it lacks compatibility with various apps and security updates, making it susceptible to breaches. As a result, unauthorized activity on my WhatsApp account may have occurred without my consent, leading to the ban. I am eager to address this situation promptly and regain access to my account.

My WhatsApp account keeps getting banned multiple times, and I am extremely frustrated by this recurring issue. I always abide by the terms and conditions and conduct all my activities lawfully. My account is solely used for business purposes, and I do not engage in any violations. This problem is severely impacting my business and livelihood. I urgently seek assistance in resolving this matter promptly. I implore the WhatsApp Team to address this problem permanently and prevent any future bans. Your swift help is greatly appreciated. Thank you.

Hello, I'm Joshua Mugono. I was using my FM WhatsApp with mobile number [redacted]. On August 5th, the app required an update. I tried to update it unsuccessfully, so I downloaded a new WhatsApp app and signed in. However, after a few minutes, the app got locked for reasons unknown to me. I attempted to back up my chats and videos without success. Every time I log in, the app gets locked shortly after. I need help to resolve this issue and get back online. Thank you.