Instagram Customer Service Issues

I need assistance with deleting an Instagram account that my friend and I used to own (@snowcone_machiene_). I attempted to delete it recently but encountered a problem with the email associated with the account. When we created the account, I made an error in the email address by forgetting to include an underscore. Subsequently, I couldn't access the email to confirm deletion since it was incorrect. I have the correct password, but the confirmation step requires access to the incorrect email. I fear the account could be compromised because the actual owner of the email could change the password. Despite my efforts to report the issue, the account remains active. The account appears to be spam as it has no followers and does not follow anyone. It is crucial to delete the account promptly to prevent any potential security breaches.

I was using Instagram on my phone without any issues on Tuesday night. However, I woke up on Wednesday morning to find my account disabled for allegedly violating the Terms of Use. Despite this, I have never posted any inappropriate content, sent any hateful messages, or displayed disrespectful behavior on my account. I have not infringed on anyone's copyrights and have never received a warning from Instagram before. If there was any activity that breached the terms, I'm inclined to believe my account was hacked, as I have never intentionally engaged in any misconduct. Please assist me in recovering my account. Thank you.

Hello! I am reaching out from Indigo Dreams, my business account (@theindigodreams7), to seek assistance. Recently, when trying to promote some pictures from this account, I encountered an unexpected public error. As a result, my promotional efforts have been hindered. I am seeking guidance on how I can effectively promote my business through this account. Thank you for your help! Warm regards, The Indigo Dreams (Karan Dhamija). [redacted]

As the owner of @dejuanddc, I woke up at 9 o'clock to find out I was logged out of my account. After panicking and feeling upset, I managed to regain access. However, when I entered my password, they requested an authorization code be sent to my phone. I did that, but then they asked for an email, which has never happened before. I don't recognize this email as I have always been logged into my usual emails for years. It has been 3 days since I got locked out, and I am willing to do what it takes to get back in. I can provide details about my account, which has a low following of [redacted] followers. I have tried everything, but I am unsure whose email they are asking for. Can anyone help me with this situation?

Il mio profilo aziendale sportuno_roma è stato cancellato. L'ho preso in consegna solo la settimana scorsa e ho pubblicato solo 9 post. Temo di pagare per gli errori passati di qualcun altro. Ho inserito delle storie con 34 hashtag nel testo anziché come hashtag, come suggeritomi da un amico, il che ha portato alla disattivazione dell'account. Vorrei recuperarlo per ragioni lavorative e mi impegno a non commettere alcuna manovra scorretta in futuro.

My account was disabled, and I haven't been able to retrieve it yet. I had posted about marijuana, which led to the disablement. I assure you that I won't repeat this error. I only wish to share pictures of me and my girlfriend now. I have tried various ways to recover my account and promise not to post about marijuana again. Instagram, please consider restoring my account. I understand that you can remove it if I violate the rules in the future. My username was @preluiis.

My Instagram account with 12.8K followers was impacted by a social media glitch that occurred six weeks ago. During this time, I faced difficulties adding captions and commenting on posts on my activist account that can't just rely on images. For five weeks, I had to frequently update my IG email address and password, and although the situation improved last week, I still had to change my password daily. However, just half an hour ago, my account started experiencing issues with posting captions despite my attempts to rectify the problem by changing both my password and email address. Instagram, I urge you to address and solve this issue promptly.

I believe my Facebook and Instagram accounts were hacked. After purchasing a new iPhone and getting a new phone number, I attempted to log into my accounts to close them but couldn't because the security code was sent to my old number. Despite trying to open new accounts, the Facebook one was denied due to their policy of only allowing one account per person using their real name. I'm using my real name with an artistic last name. For Instagram, I managed to open a new account but couldn't register it as a business account to grow followers as my old account can't be accessed. Additionally, I'm unable to access my artist musician Facebook page where I have 1,[redacted] followers. I'm feeling stuck and need assistance.

I created an Instagram account back in [redacted] when I was ten years old. Unfortunately, I can't remember the password, and I mistakenly linked it to the wrong Yahoo email. There is a very embarrassing photo on the account that has resulted in bullying, affecting my confidence and opportunities. I've tried everything to delete it with no success, and it's impacting my auditions. The account was created when I was underage, and I believe it should be deactivated. My new account is stel.trisha. I would greatly appreciate it if the old account could be deleted. Thank you for your prompt response. Stella Purcell

My Instagram username is jeni_to_md. I've been noticing that Instagram consistently displays irrelevant and offensive ads on my feed that don't align with my interests. Despite never being diagnosed with mental health issues, I keep seeing ads suggesting I follow hashtags related to social anxiety and mental health. Just this morning, I was shown an ad for a book on making friends, although I already have a supportive circle. It's frustrating that Instagram assumes I lack friends or have mental health struggles. I've researched mental health topics for school and supported others dealing with social anxiety, but this doesn't mean I personally have these issues. Lately, I've also been targeted with ads about sexual desire and female impotence treatments, which I find invasive. I prefer to keep my intimate life private, and these ads feel disrespectful. I have flagged these irrelevant ads numerous times, but they persist. It's crucial for Instagram to improve its algorithm to stop showing me such insensitive and inappropriate content. Thank you for your attention to this matter.

Hello, I operate an Instagram account called _evertonfans_ and recently two of my posts were removed due to hate speech or symbols, with my account now facing deletion. The posts in question both featured Everton player Moise Kean. The first post, quoting "gorilla is getting ready," was a direct quote from Kean's Facebook page, clearly indicated within speech marks and explained on my Instagram story. The second post was removed due to a gorilla emoji in the caption, which actually references the player's nickname, not his skin color. Despite clarifications that it was related to his nickname "Kean Kong," the posts received reports. This situation is distressing as my account, which I've put much effort into, is at risk over misunderstandings. I kindly seek assistance in removing the strikes and restoring the posts, as they weren't intended in an offensive manner, a viewpoint shared by my followers and even Kean himself. Thank you, _evertonfans_

I have been attempting to delete my account for over a month, but without success. I have provided the necessary verification code and photo to prove my ownership of the Instagram account. I am unable to access the associated Gmail and phone number. Despite knowing my username and password, I keep encountering a suspicious login error. Please assist me promptly in deleting my account as I have been patient for quite some time now.

Account @aprilcrowder I am seeking assistance in reactivating my account. Without engaging in bullying or harassment, my account was taken down. I recently regained access following an error, only to face another challenge. Over the past six years, my account has been trouble-free until now. I have cooperated with all requests, providing the necessary codes. I am not impersonating anyone, and the account belongs to me, April Milligan Crowder. I can offer any documents to prove my legitimacy, as I have been operating a business for six years without engaging in any unlawful activities. I am committed to upholding community guidelines and supporting others. I do not possess multiple accounts or violate any regulations outlined. I have thoroughly reviewed the guidelines and wish to have my account reinstated.

I suspect my account has been compromised. I continue to receive a pop-up notification when attempting to interact on Instagram, stating "action block your account has been temporarily blocked from taking this action. Sharing your account with a service that helps you get more likes or followers goes against our community guidelines. This block will expire on [redacted]-08-19. Tell us if you think we made a mistake." I haven't engaged in any activities to boost likes or followers, leading me to believe my account was accessed by someone else. Recently, I was notified of a login attempt that was not initiated by me, prompting me to change my password. Despite this, I still encounter the same pop-up message whenever I like or comment on posts. This situation is frustrating, as I am unable to connect with my friends on the app. I hope to resolve this issue promptly as waiting until next Monday is unacceptable. My Instagram username is @carapaigemusic.

I need urgent assistance with a refund issue. After changing my account to a business account, charges of $25 were made on my card three times without consent. I need these charges reversed immediately and the money refunded to my card. I have already tried calling customer service and submitting feedback reports without success. I am unsure how these charges were incurred, possibly due to accidental clicks while promoting a picture. I noticed the charges on August 6th, 10th, and 14th but only just realized the first two today. Should I contact my bank regarding this issue or can it be resolved directly with Instagram? Any help in addressing and resolving this matter promptly would be greatly appreciated.

Yesterday, I had access to my Instagram Business account @tobebright until 5pm EST. Unfortunately, I started receiving emails stating that I changed my email/handle, which I did not do. Then, a hacker sent me an email with a one-hour ultimatum to recover my account. Sadly, within that timeframe, my email and handle were changed. Today, I completed the form on the hacked IG login page as requested. In the past 9 hours (6am - 3pm), I received various IG Support BOT emails. The emails indicated that my account was permanently deleted, accused me of trying to address a hacking issue on another account (which I did not do), and requested my identity verification twice. The slow response from IG Support is concerning, and the risk of losing my account permanently due to the hacker's actions is becoming more likely by the hour. My handle is my livelihood, and not having access to it means losing my full-time job.

Yesterday, my Instagram account was hacked via phishing, causing Instagram to lock my account this morning. The issue lies with the outdated email linked to my account, which I suspect someone else now has access to, as an unfamiliar recovery email is associated with my account. I prefer to regain access through my current phone number rather than the compromised email. If possible, I would also like guidance on updating my email address linked to the account.

Hello, I am Tanvi Kulkarni from India, and my Instagram username is @tomatopickle. A few months ago, I deactivated my Instagram account, and upon returning, several of my important posts were missing. I expected them to reappear on my feed once I resumed using the app regularly, but they have not shown up yet. I hope these posts have not been permanently deleted as they did not violate any Instagram policies; they just disappeared inexplicably. I am eager for a solution to this issue, as those posts hold sentimental value to me, and I lack backups for them. I would greatly appreciate it if this matter could be investigated and resolved promptly.

I have an Instagram fan page with the original username 'slainbyjmo'. Recently, I tried to create a new account with the same username for a fresh start. However, the new account was disabled for unknown reasons. I managed to change the username of the new account to 'oldsbj' and recovered it. Now, I want to switch the username back to 'slainbyjmo' on my old account, but I encountered a glitch that won't allow me to do so. Currently, my fan account's username is 'slainbyjmo_', but I really want my original username back. It's crucial to me, as even my idol likes it. I appreciate any assistance in resolving this issue. Thank you.

Hello, I'm seeking assistance. Last night, on 17/08/[redacted], I attempted to log into my Instagram account from a different device, a laptop. This action triggered a 'suspicious login attempt' notification on the laptop and subsequently logged me out of the account on my iPhone, my primary device. When I tried to re-login on my phone, I was again stopped with the same 'suspicious login attempt' message. I am confident in my password accuracy. The challenge lies in the fact that the email and phone number listed on my account are fake, rendering any verification attempts futile. Is there a method to recover my account or edit the contact information without needing to log in? Instagram is my main communication platform for friends and family, especially for those experiencing iMessaging difficulties. I am extremely eager to regain access to my account, which holds sentimental value. Your urgent assistance is highly appreciated. Thank you, Ruby.