Instagram Customer Service Issues

Subject: Account Deletion Mishap Dear Support Team, I recently attempted to delete an account I no longer needed but mistakenly ended up deleting my personal account instead. This oversight occurred last night and despite my best efforts, I have been unable to reverse this error. I suspect the confusion arose from both accounts being linked to the same email address, [redacted] The account I unintentionally deleted was @trystan_and_zora, formerly known as @intrepid_trystan. The phone number associated with this account is [redacted]. My personal account held sentimental memories spanning over 6 years, and I am devastated by the loss. Regrettably, I have been unsuccessful in locating any archived version of my account online. I kindly request your assistance in rectifying this issue. Your prompt attention to this matter would be greatly appreciated. Thank you for your understanding, -Trystan Snodgrass

I have encountered a copyright violation issue on Instagram. After attempting to accept the screen for viewing the removed post, I receive an error message stating, "Oops, an error occurred," followed by a white screen. Consequently, my account is inaccessible, displaying a "Cannot refresh feed" message. As a first-time copyright offense, I am puzzled by the account restriction. I am eager to regain full access to my account and resolve this issue promptly. It is unclear whether this error is a technical glitch that I need to navigate due to Instagram's limited customer service or if my account has been penalized for an inadvertent copyright infringement.

I am experiencing an issue with Instagram removing all my post captions today, citing that my comment contains a link that is not allowed. This is impacting my business account "eemalina.exclusive". 1. No links were included in the post caption/comment. 2. I attempted to edit, delete, and repost the content without any hashtags, but the problem persists. 3. Today's post was about items sold out in our store, and without captions, it's challenging to convey the message effectively. 4. I am concerned that this block may affect my future posts. 5. It is worth noting that our Facebook page linked to this account did not encounter the same issue. I urgently seek advice on how to resolve this. Thank you.

Our Instagram account is autonomously following thousands of unwanted accounts, causing our following count to soar to over [redacted] from a mere dozen. Despite efforts to address this by changing passwords, enabling two-factor authentication, and seeking assistance from Instagram support and website support, the issue persists. It seems challenging to find a solution online or through Instagram's support channels as many others face similar problems without clear resolutions. Removing the unwanted follows is ineffective as they reappear promptly.

Hello, I am Michelle Butler. I recently encountered an issue that I need urgent help with. My fiancé checked my phone and noticed a recent search, which I did not perform. We usually have transparency and access to each other's phones, but I have not searched anyone recently, aside from a brief search in March that my fiancé is aware of. My fiancé believes I searched yesterday, jeopardizing our upcoming August wedding. He is requesting an email from Instagram explaining the situation. I am innocent and did not search anyone on Instagram yesterday. My sister mentioned that sometimes recent searches randomly appear on her phone, which I hope is the case here. I desperately need an email from Instagram detailing yesterday's searches to prove my innocence and salvage my relationship. Please send the email to [redacted] Your prompt assistance is greatly appreciated. Thank you for understanding the urgency of this matter. I am hopeful for a resolution soon to clear my name and move forward with my fiancé. Thank you, Michelle Butler.

I had trouble recovering my password for the Preview app. Despite trying various methods like the "forgot my password" option and attempting to change it within the app, I was unsuccessful. After several failed attempts to reset the password, I was eventually locked out of my business account. Now, whenever I try to log in, it simply states, "we are unable to log you in" without any further explanation. I suspect my account might have been temporarily locked due to too many failed login attempts, but even after waiting, I still can't access it. It's frustrating that there's no customer service to assist in this situation. I can still view my account from another one, so I believe it's still active. Can anyone provide guidance on how to regain access to my business account on the Preview app?

My Instagram account got mistakenly closed. My username is Chagit.k. On May 25th, I reported an account impersonating me with the username 'rochi_darren14'. The fake account was closed, but it reappeared with my pictures shortly after. I reported it again, then suddenly my own account was disabled for allegedly violating Instagram's policies. I want my account reinstated promptly. It's distressing that this happened, especially since I didn't misuse my account; I was simply trying to address the impersonation issue. I have tried contacting Instagram Israel with no response. My account is crucial to me, and I hope this matter will be resolved swiftly. I am eager to have my account back as soon as possible. Thank you, Chagit K.

I am having difficulty posting my Avon website on my Brandisavon12 account. I have previously shared it without any issues, even having it in my bio. The website is provided by Avon and does not contain spam, offensive, abusive, or illegal content. I am puzzled as to why my business link has been blocked when there is so much offensive and sexually explicit material on Instagram that remains unblocked. I kindly request assistance in resolving this matter promptly so that I can continue sharing my business information.

My Instagram account was mistakenly disabled. My username is Chagit.k, and on Saturday, May 25, I reported an account impersonating me with the username 'rochi_darren14'. After it was closed, it reappeared with my photos. Subsequently, that account was reported and closed again. Soon after, my own account was suddenly disabled for alleged policy violations. Contrary to this, I have not misused my account; I simply reported the impersonating profile. I urgently request a thorough review and the reinstatement of my account. It's distressing that my account remains inaccessible after two weeks, despite my attempts to contact Instagram Israel. I have sent multiple emails along with my ID and passport to clarify the issue. I plead for the swift resolution of this problem as my Instagram account holds great significance to me. Your prompt attention to this matter would be greatly appreciated. Thank you, Chagit Kaikov.

There is a distressing Instagram account targeting a band and their fanbase. The account has sent offensive messages which have been reported multiple times with no action taken by Instagram. Despite the hurtful content, the account claims it is not harassment, further frustrating those affected. They recently added a section labeled "toxic ARMY" without addressing their own harmful behavior. The platform must prioritize creating a safe community as they advertise. In addition, the account has even posted inappropriate content and solicited explicit images, making the situation more alarming.

I recently disabled my Instagram account, @joannagigliotti. However, to my surprise, my friend informed me that the account was back online without my consent. Despite not logging back in, my account has been reactivated. I attempted to regain access, but I am unable to log in as the system claims my password is incorrect, even though I am certain it is right. Unfortunately, I cannot proceed with the password recovery process as the email associated with the account (created on Hotmail) was permanently deleted due to inactivity. Additionally, an unfamiliar account, @joanna.gigliotti.9, using my email address has been created without my involvement. This situation has left me feeling exposed and upset. I kindly request assistance in reclaiming access to my original account, @joannagigliotti, as I did not authorize it to be active. I urgently wish to regain control of my account to deactivate it, as I am uncomfortable with my images and personal information being visible to the public without my consent.

Hello, I am currently experiencing a few issues with my Instagram account following the latest update on my Huawei Mate 20. Firstly, the Flappy Bird game disappeared after the update. Secondly, the application constantly crashes while I am watching stories. Additionally, there is a new issue where one of my friend's stories keeps reappearing even after I have viewed it several times. I have attempted several troubleshooting steps to address these problems, including restarting my phone, clearing the app's cache, logging back in, and reinstalling the app. Despite all my efforts, the issues persist. It's quite frustrating, and I am hopeful that I can receive assistance from this forum promptly. My account ID is: ck_chiam5041 Thank you.

Hello Instagram, I am facing an issue with my account being disabled. I have tried multiple times to log back in, but I keep receiving the error message stating that my account has been disabled for violating the terms of service. I understand that I may have unknowingly broken the rules or community guidelines, which I sincerely apologize for. I am unsure of which specific rule I may have violated. I deeply regret any inappropriate actions and would like the opportunity to rectify the situation. My account holds many precious memories and has a significant number of followers whom I wish to stay connected with. I kindly request your cooperation in reinstating my account so I can continue to use the platform responsibly. Thank you, Parth S. Username: pin.ttu Email: [redacted]

I have two Instagram accounts linked, and I am inquiring about the romeobrown24 account. I faced a login issue on 6/6/19, and attempts to recover the password through email or phone method were unsuccessful, never receiving the necessary emails or codes. This account is crucial for my business advertisement and I urgently need access. You can reach me at [redacted], which is my alternative email, while the email for romeobrown24 is [redacted] Your assistance in this matter would be greatly appreciated. Thank you, and I eagerly await your response.

I recently reset my phone this morning, and I am unable to log back into my Instagram account. The recovery options provided do not work for me. I no longer have access to the phone number linked to my account, and I'm unfamiliar with the email shown for recovery. To confirm my identity, here are my details: Name: Jose Antonio Salaverria Balzaretti Old Phone number: +[redacted]9 Date of Birth: January 08, [redacted] I even posted a story featuring one of my daughters yesterday, hoping this helps verify my ownership of the account. Kindly assist me in accessing and updating my information. Thank you.

I am currently facing an issue with accessing my Instagram account. I seem to have forgotten the password for my original account named tanishkathakur0522 and now I’m unable to login. After several attempts, I find myself only accessing new accounts but not the original one. There have also been two fake accounts created, which I would like to have deleted. My main goal is to recover my original account named tanishkathakur0522. I kindly request assistance in recovering access to this account. Please refrain from sending any password reset codes to my linked email; I would prefer to receive them via text message on my phone for easier access to my account. Thank you for your help.

Dear Sir/Madam, I would like to inform you that my Instagram account was disabled on May 28th due to a copyright issue related to a song by Ralph called "Tables Have Turned." I unintentionally used this copyrighted music, unaware of Instagram's policies on such matters, especially since there is no copyright law in my country. After reaching out to Ms. Ralph's Art manager, they confirmed not reporting me to Instagram. I have attached our correspondence for your reference. I kindly request the unblocking of my Instagram account @monamecooks. Thank you for your attention to this matter.

I am a cosplayer who recently created a new cosplay account due to feeling unsafe on my previous one. Despite following Instagram's rules, my account was disabled for unknown reasons. Cosplay is my passion, and having two accounts disabled without valid explanations is disheartening. Instagram's lack of communication only adds to the frustration.

I am experiencing an issue trying to log into my Instagram account. When my friends search for my profile, it says "user not found." I did not receive any prior notice about my account being deleted. I am unable to contact Instagram through my account as I cannot log in. I am seeking clarification on what has occurred and whether I will be able to recover access to my account.

Hello, I recently created the account Berkshirefamilyhikes and unfortunately it was disabled even though I had not posted any content. I have three other accounts, Deweyspublichouse, forechestra, and thedelore, which are all managed from the same IP address. Deweyspublichouse is for a local restaurant's social media, forechestra is for my nature photography, and thedelore is my personal account. Berkshirefamilyhikes is intended to be a blog where I review my family's hikes. I have a separate email address for it and have not posted anything yet. Could you please reinstate the account or provide information on what terms were violated to prevent this from happening again? Thank you.