Instagram Customer Service Issues

I keep receiving an "Action Blocked" message whenever I attempt to like a photo on Instagram. I have learned that this is a measure Instagram takes to prevent bot activity, but it is causing me a lot of frustration. Although I did like numerous pictures in a short period last night, I am certain I am not a bot. I am unsure how to resolve this issue and demonstrate to Instagram that I am a genuine user. I have attempted to reconnect my account to Facebook without success. Thank you, Yasmeen Alkishawi

I recently created my Instagram account, and as I was setting it up, after pressing the Next button, I lost internet connection during the loading process. When my connection was restored, I received a notification that my account had been banned. I'm confused as to why this happened and would appreciate if someone could investigate the matter promptly. It seems unfair to be banned as a new user due to a technical issue. Thank you for looking into this promptly. Best, Shravan V.

I recently acquired a new phone, but encountered an issue with my iCloud preventing me from downloading an app. Consequently, I resorted to using Instagram through Safari. Unfortunately, after repeated logins, I received a "suspicious login" notification prompting me to verify my account. The verification requires a code sent to an outdated phone number and email address, the latter of which I can't access due to forgetting the password. I have been using the Instagram account tarryn.story for approximately five years and would prefer not to create a new one.

Hello, I'm Luke Steele, and I am contacting you hoping for your assistance. I encountered an issue trying to submit a report. Karla Tiburcio, also known as @Karlitatib, has been sharing some old pictures of us and making false claims about a relationship that does not exist. These posts have caused significant harm to my engagement, leading my fiancée to nearly attempt suicide. I am deeply troubled by these images being circulated online and kindly request their removal, including the profile picture. Thank you for your prompt attention to this matter. I am considering legal action against her due to this bullying behavior.

I got logged out of my Instagram account and when I tried to log back in, it said my password was wrong and sent a reset email to an incorrect address I don't recognize. I've even tried creating that email, but it doesn't exist. I can't access my account since it's not linked to Facebook. I really need to get back into my Instagram because I have precious photos and videos that I no longer have saved on my phone.

Hello, I think my account got deactivated due to being underage. I can confirm I meet the age criteria and can provide verification. Over time, many people have attempted to report me to acquire my username, which may have led to this situation. I have received unpleasant messages, prompting my mother to manage my account responses.

Hi, I'm having trouble logging into my Instagram account. A few days ago, I received a message saying a verification code would be sent to my email for confirmation. I've tried multiple times, but it's not working. When I click to send the verification code, I get an error message. I would appreciate it if this issue could be resolved promptly. Thank you.

Hello, yesterday my Instagram account @Alyssarzreikaa was mistakenly disabled. I am very upset about this situation. The notification mentioned that I was pretending to be someone else, which is not true. I was actually reporting a fake account when suddenly I was logged out. I submitted two requests yesterday, but have not received any resolution yet. My account contained my personal photos and videos, and I never violated any terms and conditions. There are multiple fake accounts impersonating me, and regrettably, my legitimate account was removed. I am urging you to please restore my Instagram account as soon as possible. It is a fitness account where I assist many women in achieving their health goals. I can provide my driver's license to prove my identity and verify that the account was disabled by mistake. Please promptly respond to my email. Best regards, Alyssar Z

I've been unable to access my Instagram account for 2-3 months. Despite knowing my username and confirming my profile still exists through web searches, I can't log in. When attempting to reset my password via email, it created a new account instead of restoring access to my original one. There have been no notifications of password or email changes for my account during the past 3 months, leaving me puzzled about the access issue. Although my Instagram isn't linked to my Facebook, I continue to receive emails prompting me to return to the platform, indicating my email is functioning correctly. Your assistance in resolving this matter would be greatly appreciated. My account name, in case it is needed for further assistance, is _toby_bishop.

Hello, I am the General Manager of Brendan Behan Pub in Jamaica Plain, MA. Our business owner has tasked me with reaching out for assistance in recovering our Instagram account. Unfortunately, we have lost access to our account as a former employee, who was terminated, has changed the email and password. We suspect that the account has been hacked as well, given a derogatory description under our page name Brendanbehanjp. The statement attempts to discredit our business by branding it as "the best Iranian owned bar with an Irish theme." Your help in regaining access and linking the account to our business email would be greatly appreciated. Thank you for your attention, and we hope to hear from you soon.

In the past, I made regrettable comments on my Instagram account that do not represent who I am now. I want to mass delete all my previous comments to start fresh. I hope to maintain my followers and posts while removing any harmful content that may affect my future job prospects.

As a concerned mother, my 13-year-old daughter unfortunately sent a nude video to a boy from her previous school. This boy shared the video with others, leading to her being blackmailed and humiliated. The situation has deeply affected her mental health, as she feels suicidal and exposed. Despite moving states, she still faces distressing encounters with her peers. I am struggling to support her effectively, especially after being told by the police to not interfere due to legal ramifications. My daughter trusted the boy, but was betrayed, which has left her emotionally devastated. I am desperate to help her but feel powerless against the online threats she is facing. I am seeking guidance on how to access the private Instagram groups involved in this situation. I have discussed online safety with her, but the situation has escalated beyond our control. Your immediate assistance is greatly needed.

As a concerned mother, I'm reaching out for assistance regarding a distressing situation involving my 13-year-old daughter. She was coerced into sending a nude video to a boy, who then shared it within private Instagram group chats. This has resulted in her being blackmailed, threatened, and humiliated, causing her immense emotional distress. Despite having moved to another state, she still faces this trauma during visits to her other parent in the same community where the incident occurred. Feeling helpless, I am seeking help to remove the video from the private group chats and support my daughter through this difficult time. I have spoken with her about social media dangers and wish to protect her from further harm. Any assistance or advice would be greatly appreciated.

I recently attempted to add an additional account to my existing one, only to find it deactivated before I could log in. I believe this was an error, but I cannot appeal online as I do not have the URL since I wasn't able to access the account. My name is Grant B. and my email is [redacted], associated with a UK/England company. The new account I tried to open is for business purposes, possibly under the name Ewavesurfengland. After filling in the required information, the account was immediately deactivated. My current active page is jetboard_England, linked to [redacted] I am currently unable to log in or resolve the issue due to the lack of information. Furthermore, I am unable to create a new account as this email is now associated with a deactivated one. I have included a Tax letter for my business. Please assist me urgently with this matter and let me know if additional details are needed. You can reach me at the phone number provided. Thank you, Grant B. Mobile - [redacted]6

My Instagram account was disabled, and I believe it was done in error. Despite following all the steps requested by Instagram, I have yet to have my account reinstated. I submitted a photo holding a sheet with the code provided, my name, and username as requested. However, my account remains disabled since June 9th. I am reaching out here as a last resort because I am unable to connect with someone from the help center directly. My account means a lot to me, and I am desperate to have it back. I hope this matter can be resolved promptly. Thank you.

I encountered an issue while trying to access my account, as it has been temporarily locked due to suspicious activity. To unlock it, I need to verify a code sent to my old email address. However, I cannot remember the password for that email and have no access to my alternate email for password reset verification. When I contacted AOL for assistance, they requested details about the last email I sent or email subscriptions associated with the account, which I am unable to provide since the email is outdated and has not been in use for years. I rely on my Instagram account daily with a significant following, and creating a new account is not an option I prefer. I am seeking guidance on how to regain access to my account in this situation.

I've been attempting to reach out to Instagram, but their customer service is extremely poor. My Instagram account has been temporarily locked due to what they suspect is phishing activity. They sent a verification code to an email that has been deactivated, so I am unable to retrieve the code. This happened after I updated my email and phone number on the account, and even set up two-factor authentication. Strangely, I did not receive any text alerts regarding the suspicious activity prior to my account being locked. I have been trying to locate the support form for Instagram, but it seems to only be accessible through the app, which I can no longer access. Essentially, I need an alternative way to verify my ownership of the account. This situation has been quite frustrating, and I am eager to resolve it before I lose access to my Instagram account. Any assistance would be greatly appreciated.

As the marketing manager for Mesa Grande Taqueria, I encountered an issue with our Instagram account. Originally linked to the personal email of our former managing partner, we lost access to the account after his departure. Despite attempting to reset the password using the "forgot password" option, the recovery email was still directed to the ex-managing partner, who is unresponsive. This has left us locked out of our account, stalling our social media activities since May 21st. As a small restaurant business with locations in upstate NY, we are in desperate need of regaining control over our Instagram. Any suggestions on how we can resolve this predicament and reclaim access to our account would be greatly appreciated.

My Instagram account was hacked, and the email address was changed to an email I haven't had access to since [redacted]. I received an email asking me to confirm if it was me or not, and when I clicked "not me," it prompted me to verify with a code sent to my old email, which is no longer active. Attempts to recover using Facebook authentication or my phone number failed. Despite sending multiple requests and a photo of myself with the code to prove my identity, Instagram only mentioned my 2-factor authentication, which was somehow removed. I reached out to press@instagram, messaged them on Messenger, and logged over 10 support requests with no response for 9 days. I am distressed as personal photos are at risk. Even contacting Microsoft to reactivate the old email was unsuccessful. Your help is greatly appreciated. Thank you, Vicky.

Hello, I deactivated my Instagram account (kerimcc) three years ago due to safety concerns which led to police involvement and an injunction. I was upset to find the account reactivated without my consent. Despite having correct login details, I can't deactivate it again. Each login attempt sends a security code to confirm a new device, but I still can't log in due to errors, as shown in image1.jpeg. I've tried for days without success, feeling stressed and upset. I filled out the help form and even submitted a photo as requested, but received no help. I urgently request the account be deleted. Can you assist me with this issue, please? Thank you.