Instagram Customer Service Issues

Hello, I am reaching out because I am having trouble accessing an Instagram account I recently set up. The account is named "hautpanier". I received a message stating "My account doesn't meet your requirements" but I am unsure why that is. I have only just created the account and have not posted anything yet. Can you assist me in resolving this issue, as it is crucial for my business launch? I am based in France. Thank you in advance for your assistance. Have a great day! Best regards, Océane K.

After receiving a link from Instagram's security system, a hacker managed to get hold of my Instagram credentials. They disconnected my Facebook account, linked to my Instagram, and set up two-factor authentication. Despite changing my password successfully, I am now unable to log in through Facebook or normally without the code generated by two-factor authentication.

Sehr geehrte Damen und Herren, ich habe bemerkt, dass einige Bilder aus meinem Archiv, die ich als Highlights posten möchte, nach kurzer Zeit wieder gelöscht werden. Weder ich noch meine Follower können sie sehen. Trotz mehrerer Versuche, die App zu entfernen, mich anzumelden und abzumelden oder das Handy neu zu starten, bleibt das Problem bestehen. Leider habe ich keine Lösung im Internet gefunden. Warum erscheinen die Bilder scheinbar in den Highlights meines Archivs, sind aber tatsächlich nicht dort gespeichert? Ich habe Screenshots beigefügt, damit Sie das Problem nachvollziehen können. Vielen Dank für Ihre Hilfe. Mit freundlichen Grüßen Lisa B.

Someone is creating fake accounts on Instagram using my name and photos. I previously reported an account created by this person, which was blocked by Instagram. However, he has since created another account using my name and photos. This individual creates fake accounts with girls' names and photos, copying all their photos and videos once they accept his friend requests. He is a fraudster. Please take action. My name is Vanisha Shama, also known as Kasak Sharma.

I'm unsure what has happened to my account. I haven't received any emails or notifications regarding my Instagram account. I created the account for fun and not to violate any rules. I believe my account was disabled in error. Please consider restoring my account. I would greatly appreciate it. Thank you, Instagram team. Instagram username: ultraviratian Email: [redacted]

Hello, I need help with my suspended Instagram account R.b_shoes_. I've been asked to verify my account through my phone number to receive an SMS for confirmation, but I'm not getting any messages. image0.png Since the day before yesterday, I keep getting a message to wait 24 hours for a new text, which doesn't seem right to me. Please respond to me as soon as possible. It's already difficult to get in touch with you, which I find very frustrating.

I received a notification about a login attempt on my account. Despite changing my password and enabling two-factor authentication, the hacker managed to access my account. They disabled two-factor authentication and added their device as trusted, locking me out. I do not actively use the account but want to prevent any scams. I need access to deactivate and delete content from the account.

Three months back, my account got flagged for using the word "shooting" in a post. I used it in the context of a photo shoot. Since then, my account has been restricted from appearing on the explore page. This limitation is hindering the growth of my page and preventing me from using monetization tools. Instagram is crucial for my income, and without visibility, my business is at risk. Despite multiple appeals, it seems that the flagging issue remains unresolved. I am concerned that there isn't a human reviewing these matters. I need assistance with this matter.

Mon compte Instagram a été piraté et j'ai tout perdu. Je veux le récupérer pour retrouver mes précieux souvenirs. Toutes mes photos ont été supprimées, mais est-il possible de les restaurer ? Je suis déçue de ne plus avoir accès à mon compte après avoir fait confiance à Instagram. J'avais utilisé mon ancien numéro de téléphone pour me connecter, mais j'ai changé de numéro depuis. J'attends des nouvelles avec impatience. Merci.

Hello, I am reaching out concerning an issue I am facing with my Instagram account Monnet_Thierry. My Instagram account has been compromised, and I no longer have access. It appears to be related to a password sharing incident, but I have never shared my password with anyone. My password is private, and no one has access to it. Therefore, I do not understand how my Instagram account was compromised. I kindly request your assistance in resolving this matter so that I can regain access to my Instagram account. Thank you.

Our university netball account has been compromised, and the passwords have been changed by an unauthorized user. They are extorting money to restore our access. The account is vital for our club's operations. Access to the linked phone number is lost, and password reset emails are not being received, although the correct email is associated with the account.

My Instagram account, {annikameise1}, has been deactivated, and I'm uncertain why. I attempted to log in this morning but realized I must have breached the terms of service. Regrettably, I didn't receive specifics on the violation. I promptly submitted an appeal, but the response confirming the account closure arrived within minutes. Despite adhering to the terms, I have a substantial follower base of 41,[redacted] subscribers. I am distressed by the lack of clarity and the perceived lack of thorough review by Instagram. Any assistance would be greatly appreciated. Best regards, A. Meisel

Hello! I'm having difficulty resetting my Instagram password because I haven't used it for some time and can't remember it. Despite requesting an email verification multiple times, I haven't received any messages. I'm certain that this email is linked to my Instagram account as I have old messages from Instagram there. Unfortunately, email verification is the only way I can reset the password since my account isn't linked to my Facebook page despite sharing the same email address and phone number. What steps can I take to address this issue? Should I continue waiting and attempting to reset the password? This account holds significant importance for me.

I am unable to access my account after uninstalling the app on my phone and forgetting my password. Since March 23rd, I have been unsuccessful in resetting my password due to several issues: 1) My email is being used in another account, which I was able to access, but I cannot access my own account. 2) The reset links sent to my phone are not functional. 3) Despite receiving a code on the app on my phone, when I try to set a new password, I receive an error message indicating "invalid parameter" (see attached screenshot).

Hello, I would like to recover my account, please. It was blocked on 23/03/[redacted] after a login attempt. It was me who tried to log in to my account from another device. My location: Montbrison [redacted] France Name: Diana TERKHOEVA Instagram username: d.tkv Email address: [redacted] Phone number: [redacted] Date of birth: 27.12.[redacted] Please unblock my account. No one else tried to hack into it. It was me trying to access it from a different device, and Instagram mistakenly blocked it. I really need this account, please... I have sent a code written on a paper with my face on it. 24 hours have passed, and I have not heard anything yet... How much longer do I have to wait?? Thank you for your understanding. Diana

My account was hacked by someone pretending to offer me [redacted] rupees. They asked me to change the email on my Instagram account to their email, claiming it was for the transaction. Unfortunately, they hijacked my account, changing the username, password, email, and phone number. The original username was aryan_chaudhary1411, which they changed to RYAN_CHUDHARY14332. I need assistance in recovering my account.

I'm reaching out regarding an issue with my Instagram account username _iamadityakundu_. I've noticed that my post count is showing [redacted], but after multiple checks, I have confirmed that I only have a total of [redacted] posts. I've reached out to Instagram's support center numerous times since November 13, [redacted], but have not yet received a response or seen a resolution to this problem. I urgently need assistance in rectifying this discrepancy as it's causing me significant inconvenience. Your prompt attention to this matter would be greatly appreciated. Thank you for your help in resolving the post count problem on my account.

Hello, I encountered an issue yesterday in the early afternoon with my Instagram account. I got logged out without any reason, and when I try to log back in, my password works, but it asks for a verification code that I'm not receiving on my phone number. I checked my spam folder, made all the necessary changes in my settings to receive messages, uninstalled the application, restarted my device multiple times, and even asked friends to log in for me, but nothing works. I can't access my account. There are two messages that appear when I manage to at least get to the home page of my account, (challenge_required; unable to connect to feed), when I can only see my profile picture, without any indication of my followers, posts, or Stories. However, my friends say everything looks normal when they check my account. Maybe this can help: the only thing I remember doing before getting logged out was syncing Instagram with my contacts. Could you assist me in resolving this issue and recovering my account, please? Thank you and have a nice day.

Good afternoon, I am having trouble accessing my account as it appears to be deactivated. Despite having my old mobile number, I am not receiving the email confirmation code needed for reactivation. My email address is [redacted], and my account is connected to my Facebook account under the name Franka Rügge. The old mobile number linked to the account is 0[redacted]. Can you assist me in resolving this issue or direct me to the appropriate resource? Username: franka.rge Sincerely, Franka Rügge

I need help accessing my Instagram account, urbanski943. I originally set it up with OTP on my old phone, which I no longer have. I have cloned it to my new iPhone 14. When attempting to open the Instagram app, I receive a message stating that a notification has been sent to the logged-in devices on the account, likely referring to my old phone. Despite having the same phone number, I am unable to proceed. I have attempted other methods, but I do not have the Authenticator code or backup code. I have also tried sending a video to prove my identity, but have not had any success so far.