Instagram Customer Service Issues

My account login "tantra_witchh" was breached. Cybercriminals messaged my followers requesting money for my mom's treatment. I urged my friends to report this account takeover by scammers. I've been attempting to recover my account for two weeks now. Customer support hasn't replied to the email address I provided for account recovery. I even sent a video selfie, but received no response. The video selfie function is currently malfunctioning, preventing me from resending it. The scammers altered the email associated with the account. Please provide account recovery instructions to my current email address zmeikaax8gmail.com.

Hello, My "TAGGED" section has been blocked since June [redacted]. My posts are being re-shared on other accounts (photos, igers-, friends, etc.), but the re-posts never show up on my account. Strangely, when I click on the TAG from another page, it correctly leads me to my account, confirming that the TAG is valid. It seems like there might be a bug on Instagram. Could you please assist me with this issue? This situation is hindering the growth of my photography business. Thank you

I have been attempting to reach out since the end of November regarding my disabled Instagram account. I did not violate any rules, but it was suddenly disabled. I tried filling out the form provided, but I am unable to verify due to lack of account access. My account holds valuable information, and it feels unjust to have it disabled without explanation. Please assist me 🙏🏽

Good afternoon, My access to Instagram was suddenly blocked on 16.12.[redacted] without any explanation. I received an error and need to confirm my access, but the account was registered with the email [redacted] and the phone number +7 ([redacted]) [redacted]-81-33, which is a landline without SMS capabilities. Colleagues registered the account, so I'm unsure about the device used for registration. The previous username was marani_restoran, and I'm unable to log in to my account.

My account was hacked recently, and the hacker used it to gain likes and followers on an app. I noticed the suspicious activity and promptly updated all my account information. However, my account has been repeatedly restricted for a week at a time. After the week is up, I can briefly like my friends' photos before it's restricted again. This has been happening for the third week in a row. It's becoming quite frustrating. Any advice on how to resolve this ongoing issue would be greatly appreciated.

A friend texted me for help logging into his account, and I agreed to receive a link on my phone to assist him. I sent the link through Instagram. Later, I was discussing my business plans over the phone with my best friend. When I checked Instagram again, I found that I was logged out. Despite multiple attempts, I couldn't log back into my account, which I've had for about 4 years, as the email had been changed. I need assistance in updating the email on my account so I can stay in touch with my friends. Thank you, Ania.

My account was accessed by someone who made unauthorized posts. Instagram has now locked the account for suspicious activity. When I attempted to verify it using my email, Instagram only notified me of the breach and didn't send the verification code. Despite numerous attempts to request a new code, I keep receiving an "invalid" response. I've been unable to access my account since December 18th. My username is: spicy.tuna.rollz.

I recently engaged in a social media challenge that asked for a word starting with "t" and ending with "a." Unfortunately, after sharing personal information to verify my identity and giving account access, my Instagram account, under the name jake_wolfenstein, was compromised. I have attempted to follow verification processes with no success. I am uneasy about the personal photos on the account and seek assistance in regaining control or having the account removed.

There is an Instagram account called @eraklycn.toxic run by an 18-year-old named Amine. This individual is bullying @eraklycn by creating fake screenshots and falsely accusing him of things. These actions are a form of cyberbullying after a friendship ended. The posts on this account are entirely fabricated and edited out of revenge. @eraklycn is being subjected to harmful behavior that is causing him distress and even leading to suicidal thoughts. It is crucial to take action and remove the account to prevent further harm.

My account has been compromised. The hacker has altered my email, username, phone number, and activated two-factor authentication. Initially, my email was [redacted], phone number [redacted], and username: courtney.moore675. They have now changed it to 11courtney_____mor. I have followed the instructions provided in the help center, however, the information seems outdated. Despite assurances that my email would not be changed without consent, I received an email confirming the change with no option to revert it. The link provided to secure my account is expired. I have attempted to verify my identity through video selfies three times to no avail. The process of choosing the option indicating I have no photo for verification only restarts the process. The help center lacks accurate information. Assistance would be greatly appreciated.

My account was compromised. The hacker altered my email, username, phone number, and enabled two-factor authentication. My original email was *****@***.com and username courtney.moore****. The perpetrator changed it to **courtney*****mor*. I followed the instructions on the help center, but they seem to be outdated. The information states they will not change my email without consent, and that I could revert the change via an email notification, but that option is not available. I received an email notifying me of the change, advising to secure my account, but the link was expired. I attempted to verify my identity with video selfies multiple times, without success. When trying to fill out verification data as instructed, the process restarts. The help center does not provide accurate guidance. I need assistance to resolve this issue.

I believe my account has been compromised, and all my attempts to regain access have failed. I'm feeling frustrated with the lack of support and fairness in this situation. It's disheartening to see the perpetrator thrive while I face consequences. Despite reaching out to Instagram and their CEO, I haven't received help. The absence of a direct line of communication with a human representative adds to my distress. Losing years of engagement on the platform overnight is distressing. I possess ample evidence to verify my ownership of the account.

Hello, I need assistance with regaining access to my Instagram account, Amandatisdale, which was hacked. The hacker changed the associated email, making it impossible for me to log in. I previously reached out to your support team via [redacted], where I detailed the situation. I reported the hack and provided a photo of myself holding my ID, along with additional images from my account as requested. Despite this, I received an email stating the information did not match. This is expected as the hacker altered my details. I also have an email from Instagram confirming the unauthorized email change, which could potentially lead to legal action. Thank you for your help.

My Instagram account, patchula9, has been hacked due to phishing scams. Yesterday, the hackers took control of my account and changed the associated email and phone numbers. They are now posting phishing scams on the account, targeting my followers. I tried to revert the changes through the email from Instagram security support, but the links have expired. The original email and phone number on the account are mine, but the hackers have altered that information, preventing me from accessing the account. I urgently need help to either regain access or have the account deleted. Thank you.

My Instagram account was hacked, and the person removed my email from the settings. Once I received the email notification, I promptly changed the password. However, shortly after, they compromised my PC. I had to reset my computer to regain control, but the phone number associated with it is no longer valid. When trying to sign in with Facebook, it requests a code to be sent to the old number I no longer have access to. I need to regain access to my account quickly, as I'm concerned about the actions the hacker may be taking.

A few weeks ago, I deactivated my Instagram account @Milan035_. I tried to reactivate it, and after entering a security code sent to my phone number [redacted], I encountered an issue. I need to input another code from my phone, which results in an error message. I would appreciate a prompt response as this situation is quite frustrating. (I also attempted via email, but it did not work). Best regards, Milan

To whom it may concern, I am looking for assistance regarding the hacking of my Instagram account, @itsjustnesy, which occurred on December 27, [redacted], around 19:10. The hacker accessed my account through a friend's compromised account, @mitchell.tachiona, by gaining access to my phone number and changing my email from [redacted] to a*************[redacted] The hacker used an Infinix X683 device and appears to be located in Lagos, Nigeria. I received an email from [redacted] notifying me of the email change, but the help center link provided was not helpful. Despite regaining access by resetting the password, I lost the ability to perform actions on my account, such as liking posts, refreshing the feed, and viewing stories. Additionally, I lost access to my joint accounts @nesydraws and @nesydev. I have attached a video to verify my identity and seek assistance in reclaiming my account, as I was developing a programming community for young Africans on it. There are interested followers awaiting updates on this project, and I wish to avoid inconveniencing them by creating a new account. Thank you for your attention to this matter. Best regards, An anxious user

Hello, I hope this message finds you well. My Instagram account has been hacked. The original handle was prettylips_adurah, but the hacker changed it to lisa_wizzy_11 and is requesting money from my contacts. This incident occurred on 7th/10/21 after I clicked on a link to vote for someone. Despite attempting to use the photo link sent to my email, the verification code is still being sent to the hacker, locking me out of my account. I kindly ask for your assistance in resolving this issue. The email associated with this account is [redacted], and the username is prettylips_adurah. Thank you for your prompt attention to this matter. Additionally, a review of the account will reveal that recent posts encouraging bitcoin investments are not typical of my activity. Your help in this matter is greatly appreciated. Adurah

Hello, my main Instagram account, baileykelynack, was hacked and the hacker renamed it baileykelynack1. The hacker has been sending messages to my friends and family trying to get them to follow an account to mine bitcoin. They have posted stories pretending to be me and claiming to have made thousands of dollars. This violates Instagram's Terms of Service, and I am eager to regain control of my main account.

My friend’s account has been hacked. The hacker demanded $[redacted] for its return. All account information has been deleted, rendering it inaccessible due to password changes. I am reaching out on their behalf to gather information and support. Trust in shared information is now a concern for us.