Instagram Customer Service Issues

I am having trouble accessing my Instagram account due to issues with the two-step verification process. Despite multiple attempts to resolve this with Instagram support, I am still unable to log in. Initially, I requested manual assistance with disabling two-step verification, but even after following their instructions to verify my identity via a selfie, the issue persists. Subsequent follow-ups through the support form have not yielded any response. I would appreciate any guidance on how to regain access to my account or receive assistance from Instagram to resolve this matter. Thank you for your help.

Hello Instagram Team, I recently shared a video on Instagram and my account was deactivated without any warning. I apologize for the mistake and kindly request to have my Instagram account reinstated. I have many cherished memories in the form of old pictures on my account which I hadn't saved, and it would mean a lot to have them back. I assure you that such an error will not occur again. The situation has been distressing, and I sincerely hope for the reinstatement of my account. Thank you, Arvind T. Username: arvi_tomar Contact: [redacted] Email: [redacted]

For the past few weeks, I have been video calling my long-distance partner via Instagram, and we often end up falling asleep during these calls, resulting in lengthy conversations. However, today when I tried to access my account, I encountered an error message that prevented me from using it. The message stated: "Try again later... we limit the number of actions on Instagram to protect our community... Tell us if we made a mistake." I followed the prompt and submitted my feedback but have not received a response yet. In an attempt to resolve the issue, I followed online advice to unlink and relink my account with Facebook and reset my password, which resulted in being logged out completely. Now, whenever I try to log in, I receive a message saying, "Error, the name does not appear to belong to an account. Please check and try again." Despite multiple attempts, I have been unsuccessful in logging back in. I believe this issue may be related to the extensive video calls I engage in daily and hope it can be investigated promptly, as Instagram is vital for communication with friends and family, especially in today's isolated society. Thank you.

I need to report an issue with my booking that I made on 07/15/[redacted] for a flight from New York to Los Angeles. My booking number is [redacted]. The flight was scheduled for departure on 08/25/[redacted] at 1:30 p.m. I recently checked my booking, and it seems that there was an error, and the departure date has been changed to 09/25/[redacted]. This new date is inconvenient for me as I have prior commitments on that day. I would like to request assistance in changing the flight back to the original date of 08/25/[redacted] at 1:30 p.m. Please let me know what steps I need to take to amend this mistake and ensure that my travel plans are as originally booked. Thank you for your help. Sincerely, A. Smith

Hello, my username is SKYKIALLOYD with two L’s. I have Instagram stories saved in my highlights and numerous photos posted over the years on my account, which is authentic. There is an imposter pretending to be me on the account SKYKIALOYD with just one L. They have duplicated all my photos and uploaded them on the same day, copied my bio, and even used my display picture. Despite following the same people I do, they have blocked me, preventing me from viewing the account. This situation amounts to identity theft, which is unacceptable. While I have asked friends to report the account due to being blocked, I genuinely want the imposter account @SKYKIALOYD, mimicking my real account @SKYKIALLOYD, to be removed promptly as it violates community guidelines. If this matter is not resolved, I will have to take further steps as this infringement cannot continue. I was forced to set my personal account to private to prevent further misuse of my photos. Your attention to this matter is appreciated.

Hello Instagram community, I am Ivorhod Alexander Walters, a Caribbean artist hailing from Jamaica. Since [redacted], I have been an avid user of Instagram, garnering a following of approximately 47.1k by sharing my life, photography, artistic journey, and artworks. Instagram serves as my primary platform for conducting business, connecting with customers interested in purchasing my art, which is crucial for sustaining my livelihood and supporting my family. Recently, I received a notification about unauthorized access and the possible use of a third-party application on my account. Upon logging in, I was prompted to update my personal information due to suspicious activity. Despite complying and expecting a response within 24 hours, my account was later disabled for violating Instagram's terms and policies. I sincerely apologize for any unintentional violations and humbly request a second chance to reactivate my account. I have revisited the terms and policies, pledging to adhere to them diligently. I am reaching out to seek assistance from the Instagram team and community in restoring my account. Your help in resolving this matter is greatly appreciated. Thank you for your support.

On July 22nd, when I tried to access my account, I received a pop-up message stating that the owner had changed the password. Consequently, my Instagram account was automatically closed. When I attempted to log back in, it kept indicating that the password had been altered. I then clicked on "help signing in" but couldn't find my account linked to my Gmail or phone number. After reporting the issue to Instagram, they requested my email for contact. Following an email exchange, Instagram informed me that my real ID had been removed from my account on July 19th, [redacted], and another fake ID was linked instead. This discovery left me feeling upset and confused about what steps to take. Upon checking through a friend's account, it appeared that my account had been deleted. I have evidence of all these events unfolding. If anyone can offer assistance, I would greatly appreciate it.

I recently noticed that my Instagram account has been hacked, possibly due to suspicious activity or password compromise. I did not share my password with anyone, and I have no recollection of my old password necessary for account recovery. Even after following the "forgot password" steps with my phone number, the app indicates that my account has been hacked. This situation prevents me from regaining access to my account, despite my phone number remaining active. I kindly seek assistance in recovering my account. My Instagram handle is ___u.s.o.v.a___, and the linked phone number is [redacted]8.

Hello, I recently sent multiple messages, but I'd like to add that I created a backup account to reach out since my original account was compromised on July 5th by a scammer. They not only changed my email and phone number but also attempted to use my identity for fraudulent activities. Could you please reactivate my account and send a password reset to my alternate email at [redacted]? In my previous messages, I attached a screenshot for reference. My account was deactivated after my followers reported the scammer. It's been nearly a month, and I haven't received any assistance from Instagram. Could you please connect me with an agent to help me reclaim my account? Thank you. - _airika__

My account was deactivated due to circumstances beyond my control. Several weeks ago, it was hacked, leading to unauthorized messages being sent from my account. The hacker changed my name and bio. Discovering this, I promptly changed my password, name, and bio back to their original state. I also verified my account to prevent the hackers from accessing it again. I submitted an appeal and provided photographic evidence, including a picture with a verified code, my full name, and Instagram username. However, I have not received a response. I have maintained this account for many years and believe it should be reactivated promptly as I have not violated any terms. I am eager to hear back from you. Thank you, Darragh.

Hello, Instagram should filter its subscribers; it is your duty. Many individuals, even thousands, are scammers and contact honest people like myself. I have blocked hundreds of individuals who ask for money through any means. Numerous women claiming to be "escorts" offer services in exchange for PCS coupons, Transcash, or other methods of payment. Therefore, Instagram is complicit in prostitution and particularly in hidden labor. I ask you to remove these ads that harm many members and monitor numbers starting with 07 56...... or 06 45...... It's your role to do this quickly! Rest assured, I have never been scammed, but others may have less experience. Sincerely.

My Instagram account, @krys.tinka, has been deactivated, and it seems it will be permanently deleted within 30 days due to alleged violations of terms and conditions. I believe my account was accessed without permission, leading to these violations. Despite my appeals, emails, and calls, I have not received any response from Instagram. This issue is impacting my job applications as a social media manager. Can your service assist me in recovering my account? Thank you in advance for your help. - C.A.

For the past month, my Instagram account @elianathewriter has been experiencing several issues. I am unable to comment, follow other users, post with captions, and most recently, share stories. I keep receiving a message saying, "Try Again Later - We restrict certain activity to protect our community," but my reports have not been addressed. Initially, I faced sporadic problems with comments, followed by issues with posts and following users, and now I am unable to comment at all. Recently, I have also encountered difficulties with sharing stories. These problems occur on both my iPad and MacBook, but not with a business account I use on my iPad. The malfunctions seem random, as even a simple "thank you" comment might trigger a restriction. - Eliana D.

Hello, I have been experiencing an issue with Instagram for about 2 months now. Whenever I try to post, it gets stuck on "preparing" and eventually fails. This is frustrating because I can't share updates with my friends and family. Tomorrow is my sister's birthday, and I won't be able to post about it. I've checked my internet connection, which is working fine for other apps, and I've tried logging out and back in with no success. I would appreciate it if you could look into this matter and respond when possible. Thank you. Lily Smith

Hello, I am having trouble accessing my account at The Wedding Depot because it has been flagged as compromised. Regrettably, I cannot remember my password, and the reset emails are not coming through, even in my spam folder. The message indicates that sharing my password with a service for likes or followers is against community guidelines. I want to clarify that there might have been confusion as I manage multiple Instagram accounts for different aspects of my small business, including wedding and Airbnb photography, as well as portraits. As a photographer, I use various Apple devices like two laptops, an iPad, and my phone to access my accounts interchangeably. I was unaware that this practice could breach guidelines. Despite receiving text reset codes on my mobile, I am unable to reset the password via email. I have provided an alternative email address since emails to [redacted] are not reaching me. I have invested significant time in building this account over the years and would appreciate resolving this issue promptly. Thank you for your assistance, M. Chamberlain

I am seeking advice regarding the disabling of my Instagram account. Recently, I used a follower tracking app and then uninstalled it. Subsequently, I found myself unable to access my account, receiving a notification that it had been disabled. I am an active TikTok user with 700k followers, aiming to grow my audience on Instagram where I have been active since [redacted] without any known violations of the terms of service. I am distressed by this situation as my account holds sentimental value with connections to friends, family, and memories of my travels. I would appreciate any guidance on how to restore my account as I am eager to regain access to the content and relationships it holds. Thank you for your assistance.

Hello! My Instagram business account @pavanlohakare is linked to my Facebook account. However, my Instagram creator account (whatawonderfulworld*juc) and Facebook account (juta raudnask) were hacked. The technician changed my email and set up two-factor authentication without my permission. I am reaching out for help regarding the disabling of my Instagram account due to a mistake on my part for not following the rules. My reels and stories are not being posted, and I would appreciate assistance in resolving this issue. I apologize for any inconvenience caused, and I am eager to have my Instagram account reinstated. Unfortunately, I forgot my two-factor authentication code, making it challenging to access my account. I kindly request the Instagram team to reopen my disabled account. Additionally, I am having trouble opening the chat box and uploading pictures on Instagram. It seems like my account has been disabled or is not showing properly. I am unable to share other people's images and reels on my stories, prompting me to seek assistance to address this issue promptly.

Hello Instagram, I am reaching out because my Instagram account has been disabled. It is crucial for me to have access to it. If I unintentionally violated any of Instagram's guidelines, I sincerely apologize and will make sure to adhere to them in the future. The account holds valuable memories for me, and I had future plans for it. I kindly request you to reconsider and enable my account. Your understanding and forgiveness would mean a lot to me. Please, reopen my Instagram account. Thank you.

Dear Sir, Hello, Instagram. My Instagram account has been disabled. Please reopen my account as it is crucial to me. If I unintentionally violated any of Instagram's guidelines, I sincerely apologize and assure you it won't happen again. My account holds significant memories for me, and I have future plans for it. Your understanding and forgiveness are greatly appreciated. Kindly reopen my Instagram account. Thank you.

My Instagram account was disabled 2 days ago for allegedly violating community guidelines, which I believe is a mistake. I have diligently followed the terms of service and have not posted any content that infringes on others' rights or breaks the law. The only items I share are pictures of sneakers that I personally own and sell. Feel free to review my posts for verification. In the past, there was a similar occurrence when my account was disabled in error and was reinstated once reviewed. I hope for the same outcome this time as well. Losing my account would significantly impact my business, so I kindly ask for your assistance in resolving this matter and reactivating my account. I appreciate any help you can provide. Thank you for your attention to this issue.