Facebook Customer Service Issues

The first time I tried to log in today, it said there were too many login attempts. It was my first time trying to log in! I am confident in my password as I use it for other accounts as well. I wish whoever is responsible for sending the recovery code would do so promptly. I have been waiting for nearly an hour and have attempted to log in multiple times. Issues like this occur frequently with this website, and I am considering leaving for good because it seems impossible to reach a real person for assistance. I have had to create three new accounts because of similar issues. If you are profiting off my data, please ensure I can access the site, or compensate me for my contribution.

Hello, I am currently experiencing issues with accessing my personal account on Facebook. Despite attempting various verification methods, such as submitting photo identification and entering unlock codes, I have been unsuccessful. The phone number linked to my account is no longer in use, making verification challenging. I have tried different devices, browsers, and clearing cache, but to no avail. Interestingly, I can still post on Instagram to my Facebook business page. This situation is greatly impacting me, as I rely on Facebook for communication with friends and family due to being autistic. My daily life and business productivity are suffering as a result. I have exhausted all resources on the help center and now seek assistance from a human representative. Thank you, Ruby W. from Leamington Spa, UK

I continuously receive emails from Facebook to reset my password, but I do not have nor wish to have a Facebook account. Consequently, I do not want to reset any password. There seems to be confusion because my email, [redacted], is receiving these messages. It's worth noting that Gmail no longer recognizes the "dot" in email addresses, but since my account is older, I can use variations like susie.morris, susiemorris, susieamorris. I believe all these versions are linked to me. If anyone with the name Susie Morris has an account, they should not be using any similar email versions associated with my account. I receive emails intended for every Susie Morris, which can contain sensitive information not meant for me.

On Sunday, the 22nd, while sharing my blog article on various business pages and groups, I unexpectedly encountered an issue. Following multiple shares, I found myself logged out. Upon attempting to resume sharing, I received a notification stating: "You're temporarily restricted from performing certain actions on Facebook due to unusual account activity. Your account will be limited until 29th September, 15:28." Despite reaching out to group admins who confirmed they had not reported me, my accounts remain inaccessible since the 22nd. It is frustrating to be restricted without violating any of Facebook's guidelines. I am eager for Facebook to resolve this matter promptly, as this is the first time I have faced such a block on my accounts maintained since [redacted] without any prior issues.

I deactivated my Facebook account a while back, and it seems someone has reactivated it and altered the password. My email associated with the account is no longer valid due to a new internet provider, making it impossible to receive the verification code. Despite various attempts, I'm stuck in an endless loop with Facebook's login procedures. Although my family can see my active account, I am unable to access it. I urgently require assistance to regain access, update my email, and change my password. Any guidance would be appreciated, as I've exhausted all options.

I attempted to create a musician Facebook page for my band, Butt Scroll. I accidentally created a personal account for the band first, then created the actual musician account. When searching for the band name, both profiles appeared, causing confusion. In an attempt to resolve the issue, I changed the name on the personal account, causing only the personal account to show up in searches, with the musician page not appearing. Upon deleting the personal profile, I mistakenly deleted both that account and the band profile. Now, when trying to recreate a band profile, a different page is generated only offering sign-up as a regular personal user, with no musician page option. Additionally, the phone number added to one of the accounts became the username for my regular personal account (Cody Sackett), which I cannot access as it directs me to the deleted band profile. This has been a frustrating and user-unfriendly experience. Any assistance would be greatly appreciated.

Hello, I am reaching out on behalf of my cousin, who owns multiple businesses and utilizes Facebook for promotion through paid ads. Unfortunately, her account was hacked by a Chinese fashion company who spent £[redacted] on ads without authorization. Despite getting a refund, her accounts remain disabled, rendering her unable to report the issue or access her business pages. Could you kindly provide a direct contact email for assistance in reactivating her accounts? Her Facebook name is Alishialove. Restoring her access is crucial for her business operations and communication with clients. Your prompt attention to this matter would be greatly appreciated, as she is the victim in this situation and reliant on her pages for business activities. Awaiting your response. Thank you, Lily (Alishia's cousin)

I recently created a new Facebook account but couldn't confirm it due to my disabled cell phone number. In order to bypass this, I used my mom's phone number for confirmation codes, but couldn't proceed with her number for account creation. I opted for an alternative and created a new email account since I suspected my old one was hacked. However, creating new Facebook accounts has been challenging as they either get disabled or hacked. I am feeling frustrated and would appreciate it if all my compromised Facebook accounts could be removed. I am at a loss and eager to resolve this issue with my new Facebook account without a phone number. I have also set up a new Facebook Messenger account successfully with my mom's cellphone number. I would be grateful for any assistance in sorting out this frustrating situation.

Hello, esteemed Prosecutor, I am Taimourlank Majda, born on 17.11.[redacted] in Morocco. I would like to report an issue regarding my Facebook account, originally under the name "Majda Mourade." Three years ago, it was hacked and used by someone else who has not disabled the account. This individual is impersonating me, exploiting my personal information to deceive others for personal gain. Despite attempts to recover the account, I cannot recall the password, access my Gmail account, or retrieve the inactive phone number associated with it. I have tried various recovery methods without success. Please assist me in resolving this matter. Thank you, Majda Taimourlank

Hello, esteemed members of the forum, I, Taimourlank Majda, born on November 17, [redacted], in Morocco, would like to report an incident concerning my Facebook account. Three years ago, my account, registered under the name "Majda Mourade," was hacked. Recently, I discovered that my account remains active, but someone else is using it in my name to deceive others and engage in fraudulent activities using my personal information. Family pictures are still present, and this individual is attempting to communicate with others while pretending to be me. Despite my efforts to regain access by following the various recovery methods, I have been unsuccessful. Unfortunately, I have forgotten my password, the password for my Gmail account, and even the associated phone number. I am seeking Facebook's assistance in recovering my account. Thank you for your attention to this matter. Sincerely, Majda T.

I submitted two requests through the help center on Friday, September 13, [redacted], after my account was compromised by a hacker. While I managed to change my password, I'm unable to access the email or phone number associated with the account to receive the authentication code as they have been altered. Despite using my usual phone, I'm now facing issues with the browser recognition on Facebook. I uploaded my driver's license the previous Friday to receive an authentication code but haven't received any codes or communication yet. It seems my Gmail account was substituted as the email address. Please send the authentication code to [redacted] or [redacted] or contact me at [redacted]. I would appreciate guidance on how to regain entry to my account, which is now disabled. I've already provided my ID for verification. Thank you, Lee Ann

Hello, I need assistance recovering my Facebook account for Aaron Michael. I am unable to log in as it indicates I used an old password last time on September 23, [redacted]. I have been trying for five days to regain access as there are crucial files in that profile. During the recovery process, it prompts to send a code to my linked email "[redacted]," which I can't access. I substituted it with "[redacted]" for communication. Despite reaching the password reset stage and being informed of an email, I haven't received one after several days. I attempted to use another new email, but it resulted in an expired or invalid link. Note that my account Aaron Michael uses two-factor authentication. Your help in resolving this matter would be greatly appreciated.

I recently received a suspicious message from a friend with a link to iTunes. I attempted to open it, but was directed to sign up for an unfamiliar app on utube. Concerned, I contacted my friend, who confirmed it was a bogus message. I tried to report this to FB, but struggled to log in as my password was not accepted. It seems my account has been hacked. FB sent verification codes to my email, but I did not receive them. Currently, I am locked out of my account and unable to deactivate it. I am anxious about the hacker's activities. Any help would be greatly appreciated. Thank you.

My mother, Mandy Lam, created a Facebook account years ago with a simple password. Sadly, this Monday, a person named Liu Leung hacked into her account and made various changes, including the password and email address, and removed all old timeline photos. When my mom tried to log in, the account was not found. Despite our attempts to recover it, we were unsuccessful. Consequently, we decided to create a new account for her and have asked our relatives to block the hacker's account. I am concerned about the hacker's intentions and would like to report this issue to Facebook in the hope that the account will be suspended after an investigation. Thank you for your help! -Voyage Io

I keep receiving unwanted emails from InstaGirls - Home | Facebook even after trying to unsubscribe multiple times. Despite their confirmation of my unsubscribe request, the emails keep coming, causing frustration and appearing in my spam folder repeatedly. As I do not engage with Facebook, I cannot address the issue directly on their platform. I have even taken the step of consulting with legal counsel to seek a resolution to this ongoing problem. I am serious about putting an end to these emails and if necessary, I will pursue legal action to cease this unwelcome communication. It is my hope that this matter can be resolved promptly through your intervention as the platform should have mechanisms to manage subscribers and address such concerns effectively. If the issue persists, I will have no choice but to escalate the matter further.

Hello, I am Deepanshu Budhiraja. My issue is straightforward. I had an account under the name Deepanshu Budhiraja around five years ago, which I didn't use as I forgot the ID and password. Later, I created a new Facebook account with the name Deepanshu Budhiraja, but I changed it to Divyanshu. Now, the old account I forgot the login information for is being used by someone else. When I reported the account and asked my friends to do so as well, you disabled my account named Divyanshu Budhiraja. I tried to update my identity proof, but you are not accepting it because the name and date of birth are different from my original proof. Please verify it using my Gmail ID, confirm it with my mobile number, or conduct physical verification. Kindly assist me promptly as my old account holds significant content. Thank you.

I am reaching out about an individual using Facebook Dating. The person's name is Matt Mattison, with the email mmattison3110 and phone number [redacted]. I was in a past relationship with him where he subjected me to mental, emotional, and physical abuse, including sexual abuse towards my daughter. I have contacted the local authorities over 10 times in the last six months due to his behavior. He stalks and harasses me, using dating sites to monitor me. It is urgent to address this as he may victimize other women. Matt has shown unstable, psychotic, and narcissistic behavior. I urge you to either permanently remove him from the platform or flag his account to prevent further harm. My goal is to protect others from his predatory actions. Thank you for your attention to this matter. I kindly request an update on the outcome of your investigation.

I was previously blocked from posting for a week for sharing a gif of a man touching a nipple on a post. However, I understood the mistake I made and learned from it. Recently, I came across a gif of a lady exposing her breasts and tried to tag my friend Simon without sharing it, but I ended up violating the terms of service and now I am blocked for 30 days. This seems unfair as I didn't actually post or share the gif, only saved it. I am frustrated with this situation as the original post containing the inappropriate content is still up without consequences for the account that shared it. Being blocked for such a long period hinders my ability to manage my page effectively, and I feel this punishment is unreasonable.

There is a user named Joshua Wilkinson on Facebook with multiple accounts. I will provide the links for each one: [redacted], [redacted], and [redacted]. The issue I have is that he posts excessive content that is concerning. Additionally, there is an active protective order against him from his estranged wife during their ongoing divorce proceedings until October 10th. He is referencing his wife on his posts and has created a fraudulent GoFundMe linked to his Facebook account. The main concern is that he has threatened my family and violated the protective order leading him to be in jail in Salt Lake County, Utah. It's crucial to take action by closing his accounts to prevent further repercussions. I will be filing a police report in the morning to address this situation and add more charges against him.

I urgently need help accessing my account as my phone was stolen, and the thief now has access to it. To prevent him from blackmailing me into giving him my Mi account information, which I refuse to do, I locked the phone through Mi Cloud. I need assistance recovering my Facebook account. Unfortunately, I forgot to remove my phone number from my Facebook account, and now I can't receive the verification code needed to reset my password. Please help me with this matter. My Facebook username is fnbermejooo, and I do not have an email linked to my account. The phone number associated with my account is [redacted]7, and the device stolen is a Xiaomi Redmi Note 7 taken on Tuesday, September 24, [redacted], between 3-5pm Philippine time.