Facebook Customer Service Issues

Appeal - My personal Facebook account was disabled without any reason. I do not post any illegal activities and always follow Facebook community guidelines. I use my real name, pictures, and phone number on my account. Someone reported my account without any justified cause. I have personal data stored in my Facebook account and now I am unable to log in. I kindly request for assistance in recovering my account. ID Name: Ramdas Pai

I'm looking to reactivate the account under the name Natascha Kaufmann with the website URL: Facebook.com/Natascha.kaufmann.9/. Unfortunately, we are unable to recover the account as we do not have access to the old mobile phone number or email address associated with it. We only have an old password that was changed nine months ago. Facebook has disabled the friend trust method, making it impossible for us to recover the account using that option. Is there any alternative method available to assist us in recovering this account? Thank you.

Bonjour, je souhaite comprendre pourquoi mon compte Facebook a été désactivé. En voulant effectuer une action, une lettre "R" est apparue dans ma story et sur ma page, et j'ai perdu tous mes contacts, y compris ma famille, dont l'un de mes frères est très malade. Merci de m'aider à réactiver ma page : Monique J. J'ai 78 ans et j'apprécie de m'y connecter avec mes amis. Je me sens seule. Cordialement, Madame Monique Joannes. Vous pouvez me contacter par téléphone au [redacted] ou par mail sur mon smartphone, pas sur mon ordinateur.

I recently experienced a hack where I lost all my original Facebook, Messenger, Instagram, and Business Suite messages. It started with a friend request followed by a text message containing a suspicious link and a Facebook code. By 8 p.m., I couldn't sign in to Facebook as my email and mobile number were unrecognized. This issue affected my partners' accounts as well. I believe I disabled the compromised account but am seeking help to recover my contacts, photos, and messages from Messenger. Any guidance on how to proceed would be greatly appreciated.

Hello, I'm a member of the Facebook group "Americans For Gun Control." Recently, the group has been infiltrated by individuals with a strong pro-gun stance who are causing disturbances and being disrespectful. Despite reaching out multiple times to the administrator/moderator without any response, the issue persists. A fellow member suggested disbanding the group or leaving, but I am eager to see the group thrive. I am willing to step up and take on the role of administrator to actively manage and maintain the group. Please consider appointing me as the new admin/moderator to address these issues and create a positive environment for our "Americans For Gun Control" community. Thank you, Ralph B.

My account was compromised. Someone pretending to be a family member gained access to my password, then altered the email and phone number linked to the account making recovery impossible. I created a new account but wish to retrieve my memories and access to my original account. They also gained control of my Instagram and Messenger accounts. Despite reaching out to Meta, Facebook, and Instagram, there has been no response, which is concerning. I urgently need assistance! The original email used to create the account can be used to communicate about this issue, even though all the account information has been modified. I am willing to provide verification of my identity.

Hello, I am a genuine user of this account. Unfortunately, the security system mistakenly disabled my personal Facebook account. I believe all the necessary identification has been provided to reopen my account promptly. Thank you. Account Name: MUNSHI RAJIB Email: [redacted] Date of Birth: 01/05/[redacted]

I'm having trouble accessing my old Facebook account that I used for work, which is under my name. Each time I attempt to log in, I am prompted to enter a 6-digit code I no longer have since I don't have access to the authentication app I previously used. Clicking on "Need another way to confirm it's you?" suggests checking notifications on a different browser, which I am unable to do. Unfortunately, I no longer have the authentication app as it was on an old phone, and I am not logged into the account anywhere else where I could retrieve the code. The account is registered under the email address [redacted]

Dear JustAnswer community, I am experiencing an issue with my Facebook account being restricted. I am seeking help to resolve this problem promptly. Thank you for any assistance you can provide. Sincerely, [redacted]

Hello Team, I discovered that a hacker added their business account, using the ID [Ha*ker ID], to my Facebook page "kinnar" and I received a suspicious email proposing ads for the page. Initially, I accepted the proposal but later realized my mistake. The hacker then removed my admin access. Even after regaining admin rights, the hacker's business ID [H*cker ID] remained on the page. To resolve this, please remove the hacker's ID and restore my admin access without interference. My actual Facebook page name is "uploade photo" and my page's Gmail is [redacted]. Please assist me in resolving this issue. Thank you.

I submitted a report about a photo on Tica Savior's profile that shows a lion's head on a restaurant plate. This violates broadcasting rights, shocks the public, and promotes illegal activities like poaching. Legal action will be taken against Facebook to block such content and seek damages. Animal protection associations will support in pursuing this matter legally. A media campaign to address this issue is in the works.

Recently, my laptop got infected with malware, causing me to lose access to my Facebook account. I tried to reset my password using the one-time link sent to my email, but I made a mistake and got kicked out of my account again. Now, the hacker has control and their email is linked to my account. Fortunately, I can still access my Twitter and Instagram accounts since they are linked to my Facebook. I'm willing to provide my passport or national ID for verification. Is there a way for me to regain access to my Facebook account? I've had it since [redacted]. Thank you.

I have been an active Facebook user since [redacted], despite looking younger than my 36 years. Recently, I created a Facebook dating profile with three pictures and answered prompts. Today, I was asked to submit a video selfie for verification, which I did promptly. Strangely, my dating profile was disabled soon after for not meeting community standards. I am puzzled as to what I did wrong as I had no offensive content on my profile and was enjoying conversations with a few people. I am disappointed as I didn't get a warning or explanation and fear I won't be able to create a new profile. I'm seeking guidance on how to appeal this decision as I couldn't find relevant information in the help section. Please assist.

Yesterday morning, everything was fine as I was on my Facebook account. After taking a long nap, I discovered that I couldn't log in anymore. Both my Facebook and Messenger apps had been automatically logged out. Despite trying my password three times, I failed to regain access. When I attempted to reset the password, I found that the email associated with my account was not mine. I reported the issue to Facebook and verified my identity with my ID. I have also gathered information on the hacker's email, address, and device. I am determined to regain access to my Facebook account.

My Facebook account was hacked on March 6, [redacted]. I managed to recover it using my known login device, but the hacker had already set up two-factor authentication. While I can sign in with my previous email, I am stuck at the two-factor authentication stage. I have tried submitting various forms of identification, but Facebook has rejected them, stating that the images are blurry, even though they are in high-definition quality. If you have any suggestions, please email me. As of today, June 17, [redacted], I am unable to use my Facebook account due to the hacker's two-factor authentication.

My official Facebook account has been disabled mistakenly, and despite my efforts, it remains disabled. This account is vital to me, and I have faced numerous problems without any assistance from Facebook. I plead with your team to review my account and enable it again. I am a genuine user of this account and have provided all necessary identification to prove my authenticity. I hope my appeal is considered promptly. Thank you. Name: Sakib Chowdhury Imrul Email: [redacted]

I would like to request assistance as my official Facebook account has been disabled mistakenly. I have tried various methods to reactivate it with no success. This account holds significant importance for me, and despite providing the required identity verification, it remains disabled due to a breach of community standards. I kindly ask for a review of my account and hope for its swift reactivation. Thank you.

Hello, my official Facebook account was disabled mistakenly. I kindly request your team to enable my Facebook account. Despite trying all methods, my account remains disabled. This account holds significant importance for me. I am providing this feedback to highlight the issues I am facing and the lack of assistance from Facebook. Please review my account. I am a genuine user of this account. Due to an error in your security system, my personal Facebook account was disabled for supposedly violating the Community Standards. I have submitted all the necessary identification to have my account reinstated. I trust you will review my appeal promptly and reopen my account. Thank you.

I am concerned about the actions taken in my group. Comments have been deleted without justification, including one of mine. My group is closely monitored by administrators, promptly addressing any concerns. However, there have been unwarranted removals of significant questions and comments. The content in question is completely appropriate as it is a genealogy group where we uphold strict standards. Multiple admins oversee the group to swiftly address and resolve any issues, ensuring that both the comment and the individual responsible for any problems are removed promptly. Your assistance in addressing this matter would be greatly appreciated.

Dear Facebook Team, I am a genuine user of this account, and your security system mistakenly disabled my personal Facebook account. It was disabled due to a violation of Facebook Community Standards. I have provided all the necessary identification to prove my authenticity. I hope you will review my appeal promptly and reactivate my account. Thank you, Sonjit