Facebook Customer Service Issues

Since March 8th, [redacted], I have been unable to access my account after changing my password two weeks ago and subsequently forgetting it. Despite assistance from helpful agents, I have encountered difficulties following the steps to unlock my account. After waiting several days, I am now struggling to upload my ID as the required pixel size must be [redacted]/[redacted]. Despite taking multiple pictures of my ID, I have been unsuccessful in uploading them. I am in need of assistance.

My Facebook and Yahoo accounts were both hacked. When I attempt to reset my password on Facebook, the "Was this you" email notification goes to my compromised Yahoo account, where the hackers respond negatively, preventing me from regaining access. Additionally, they have added a second layer of security requiring a pin number that I do not possess. I have already updated my email address and now seek guidance on how to reclaim access to my account.

I purchased discounted forever postage stamps that were advertised on Facebook. The post office informed me they are counterfeit, resulting in a loss of $60.79. I attempted to dispute the charge via Cash App, but my claim was denied. Numerous ads for discounted forever stamps on Facebook are deceiving people. I believed Facebook was a reliable platform that monitored their advertisements. Unfortunately, this experience has shown otherwise. Any assistance in recovering my money or acknowledging this issue would be highly valued. Your prompt response is appreciated. Thank you. - D. Gregg

Hello, I'm Dumisa Mabuza. My email is [redacted] I had a cell phone number in the Philippines starting with +63, which I no longer use. Now I'm in Swaziland with the number +[redacted]9. Lately, I've been unable to access Facebook on my phone but can do so on my computer. I received a message that someone else accessed my account. When I try to recover it, I'm prompted to send a code to an unfamiliar email. I suspect the new user of my old number might have opened the account with their email.

Hello, my official Facebook account has been suspended, and I am unable to access it. I have encountered an issue where I did not agree with the decision concerning my account, resulting in it being disabled for [redacted] days. I have attached my government-issued identification for your review in the hopes that you will unlock my account promptly. Thank you, Facebook team. Name: Hapmi Laloo, Date of Birth: 16/10/[redacted]. Email Address: [redacted] Facebook Password: [redacted]

Hello, I recently discovered that my Facebook Marketplace account has been disabled. I received a notification stating that I had violated community guidelines, but I am unsure of what I did wrong. When I attempt to request a review, I encounter an issue that prevents me from doing so. I rely on Facebook Marketplace for the growth of my business, and it has been instrumental in its success. I believe this may be an error, and I am eager for it to be resolved promptly. Your assistance in this matter would be greatly appreciated. Thank you.

After my wife passed away in [redacted], I encountered difficulties setting up a separate account as her account was linked to my RR email address. To address this, I have created a new GMAIL account and a Facebook account under my name, Leonard Wilson. However, when I tried to add friends on my home PC, my account was suspended, likely due to the connection with my late wife's active account. I would like to keep her account accessible to her friends but would appreciate guidance on how to proceed with establishing my own account, preferably under my RR email address at [redacted] Thank you for your assistance.

Hello! I recently found out that my account has been suspended due to an alleged violation of community standards. However, I am unsure about the reason behind this as I have not knowingly breached any rules. Lately, I have encountered several scammers and dealt with them promptly by reporting their profiles. I suspect this might be related to the suspension. I am worried about losing access to my account, and unfortunately, I have not received any specific details about the suspension. I would greatly appreciate any assistance in resolving this matter. Thank you.

Deepak, you disagree with the decision. Please come back on February 27, [redacted], to check the outcome. Your Facebook account is not visible to others, and you cannot use it. What happens next? It usually takes us a little more than a day to review your information. We try to review all accounts before closing them, but it is not always possible during busy times. If we find that your account complies with our community standards, you will be able to use Facebook again. If we find that your account does not comply with our community standards, it will be permanently closed, and you will not be able to appeal the decision.

My personal Facebook account got disabled, and I'm struggling to regain access. Whenever I enter the recovery code, it keeps saying the password is wrong. I provided my ID for verification. I'd appreciate further assistance to prove my identity. I accidentally clicked the Secure account button, which caused this issue. I've spent a lot of time trying to resolve this. Your prompt reply would be greatly appreciated. Thank you.

I am reaching out because my account was hacked this morning at 3:02 am. The hacker changed my main email to [redacted] I've filed a claim and followed the steps given, but I encountered issues when trying to upload my identity document. The current function was inaccessible. My profile is no longer accessible, even though I still have access to the email address. I am puzzled as to how this person gained access. I have reported this to the police. My main focus is to regain access to my account, and I am willing to provide more information if needed. Thank you.

Hello, Around 12:30am to 1:00am on Monday, April 3rd, I was getting ready to sleep when I received several emails supposedly from Facebook. The emails asked about changes to my phone number and email address, including removals and additions. Suddenly, my session expired, and I was logged out. Upon checking the emails, I noticed the unusual activity was from Nigeria. Now, I am unable to log back in because my phone number and email address have been altered. I would appreciate any assistance. Thank you, Dakota Ratcliffe

Good day, respected Facebook team. I received a 30-day restriction for a silly violation. I shared a picture from a Facebook group to my personal profile and now I am restricted from likes, posts, and comments. I am deeply saddened that I am unable to explain the situation in person. It hurts and pains me inside. I love Facebook immensely and I apologize if I have upset you. I repent and promise not to violate again. I acknowledge my mistake honestly. I love Facebook and will avoid further infractions. I swear. I am sincerely sorry. It hurts so much. I am suffering without Facebook. Please forgive me, show mercy if any living person is reading this. I need a human touch, I am alive, I cry, and it pains me that there are limitations on my personal profile. Does Facebook not want to forgive me? The Lord teaches forgiveness, and you will be forgiven. If a live person from the Facebook company saw me, I would be the happiest person on Earth. I regret and seek forgiveness. I promise never to break Facebook rules again. Apologies to you, my dear Facebook, please forgive me. Please do not punish me so cruelly. I cannot live without Facebook, now I truly understand everything, and I will never break the rules again. Sincerely, Anya O.

Dear Facebook team, I have received a 30-day restriction for a silly violation. I shared a picture from a Facebook group on my personal profile and now I am restricted from likes, posts, and comments for 30 days. I am deeply hurt that I cannot explain the situation to a real person. It pains me greatly and my heart aches. I love Facebook immensely and I apologize if I have disappointed you. I am repentant and promise not to break the rules again. I acknowledge my mistake in voluntarily posting the image. I sincerely ask for forgiveness. It breaks my heart as I cannot bear being without Facebook. I assure you that I have truly understood my actions. I love Facebook deeply and vow to not make any more mistakes. I plead for your forgiveness. Sincerely, Anna O.

Hello, Instagram community! I am facing an issue with accessing my account. I recently took a 5-day break from Instagram, and upon trying to log back in, I received an error stating "wrong password." When attempting to reset the password, the message indicates "user not found." Furthermore, my account is not visible when searched from another one of my accounts. This situation is concerning to me as my account, @india.sassy, is a fan page for my favorite Instagram model, who even follows me. I assure you that I have not violated any guidelines. Any assistance provided would be greatly appreciated. Thank you.

Dear Support Team, I would like to address the lack of progress on changing my name. Despite my repeated requests, my name remains unchanged. It seems my concern is being disregarded, while many others change their names regularly. I have been patiently waiting for months for a resolution. I have provided all necessary documents to confirm my identity. I question why my simple name change request is being ignored. I assure you that I have not violated any guidelines. I am not engaging in any inappropriate activity on Facebook, only seeking to update my name. I hope for a swift resolution to my issue. Thank you.

Hello Facebook team, I urgently need your assistance as my Facebook account was disabled when I tried to fill out the form. A message stated that too much time has passed for a review. I assure you that I am a real user with no fake name. I am unable to contact Facebook through the feedback form. I kindly request you to please restore my disabled Facebook account. The email linked to my disabled Facebook account is mentioned below for your review: Email: [redacted] Facebook ID Name: Dinesh Yadav Password: D[redacted]

I need help with recovering my son's account as a man named Richard Crofford has taken it over. Despite trying to change the password several times as advised, I can't seem to kick him off the account. My son currently has no access to the internet, email, or a phone number. Any assistance to resolve this issue would be greatly appreciated.

I am encountering login issues with my Facebook account under the User ID [redacted] Following the breakage of my OnePlus 5T phone on Jan 19th, [redacted], I was unable to utilize Facebook due to shifting to a new device. The email associated with my account, [redacted], was rendered inactive, and I had not assigned an alternative email. When attempting to utilize the "Forgot Password" feature, Facebook solely provides a 6-digit code to the inactive email address. Even after attempting to access Facebook through my laptop, I have been unsuccessful. Is it possible to receive the 6-digit code on my registered phone number instead of the inactive email provided? Your assistance in retaining access to my Facebook account established in [redacted] would be greatly valued.

Regarding the pages with depictions of mothers nursing, there seems to be a Middle Eastern name or symbol in the upper left corner. Many women, including myself, find these photos to be seductive rather than nurturing. Recently, my name was added to a list of men interested in these images, which is inaccurate as I have no interest in them. None of the photos seemed appropriate or non-sexual. It is troubling how these images exploit the babies and the women in them.