How do I talk to a live human at Marcus by Goldman Sachs?
A:Calling this Marcus by Goldman Sachs number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Marcus by Goldman Sachs for you.
Q:
Does Marcus by Goldman Sachs offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-10pm, Sat-Sun 9am-7pm EST.The least busy day is Sunday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Calling this Marcus by Goldman Sachs number should go right to a real human being · In a few words, how can I help you today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 9am-10pm, Sat-Sun 9am-7pm EST · Calling this Marcus by Goldman Sachs number should go right to a real human being · All of our Landing Specialists are currently assisting other customers. Please continue to hold; your call will be answered in the order it was received. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 9am-6:30pm EST · Calling this Marcus by Goldman Sachs number should go right to a real human being · Please stay on the line, and our automated system will help direct your call. If you are calling about your savings account or Certificate of Deposit account, press 1; otherwise, please stay on the line, and a representative will be with you as soon as possible. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Calling this Marcus by Goldman Sachs number should go right to a real human being · In a few words, how can I help you today? · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · Calling this Marcus by Goldman Sachs number should go right to a real human being · In a few words, how can I help you today? · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Marcus by Goldman Sachs below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Marcus by Goldman Sachs phone number to document the phone system.
Here is how our research team describes the way the Marcus by Goldman Sachs phone system greets you: All of our Landing Specialists are currently assisting other customers. Please continue to hold; your call will be answered in the order it was received.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Marcus by Goldman Sachs number should go right to a real human being
Below are some clips we've found from Marcus by Goldman Sachs's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Hello. Please note that Goldman Sachs Bank has transferred the servicing of your loan to Systems and Services Technologies Incorporated SSD, effective December eleventh twenty twenty three.
Please hold while we redirect your call.
Welcome to SST.
I was unable to locate an account from the telephone number you are calling from."
Excerpt from a call with Marcus by Goldman Sachs
Sunday, August 18, 2024 11:30 PM
They may ask you to enter information with the dial pad
"Hello. Please note that Goldman Sachs Bank USA has transferred the servicing of your loan to Systems and Services Technologies Incorporated SSD, effective December eleventh twenty twenty three.
Please hold while we redirect your call.
Welcome to SST.
I was unable to locate an account from the telephone number you're calling from.
Please enter your SST account number, then press pound key."
Excerpt from a call with Marcus by Goldman Sachs
Wednesday, September 11, 2024 1:20 PM
In fact, much of this information on this page is superfluous because this Marcus by Goldman Sachs phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Marcus by Goldman Sachs operates the call center for this 844-627-2872 phone number Mon-Fri 9am-10pm, Sat-Sun 9am-7pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 244 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Marcus by Goldman Sachs call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Marcus by Goldman Sachs phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Marcus by Goldman Sachs staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Marcus by Goldman Sachs is Sunday.The most busy day to call is Monday, which averages 233% more phone calls by comparison.Again, this is based on a sample of 244 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Marcus by Goldman Sachs is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Marcus by Goldman Sachs
If you have time to do a bit of reading before you call Marcus by Goldman Sachs, we recommend you read over some of our problem-specific articles.
Some of the best things about opening a Marcus account are that there is no minimum deposit required for a savings account, there are ample security features to keep your information secure, and because Marcus is FDIC insured, you won't have to worry about coverage for your funds. If you are ready to open an account with Marcus, follow the steps above.
Marcus is a website that makes investing in your future easy. There are different products available such as credit cards, IRA savings accounts, and investment portfolios. You can also access your account on the go using the app. Should you find yourself experiencing the unthinkable-a hacked account. Don't panic. Change your password immediately and call customer service if your email address was changed without permission.
If you have a Marcus by Goldman Sachs account that you want to close, you need to transfer all the money out of it first. Because Marcus by Goldman Sachs has no physical locations or ATMs, you need to do that by transferring it to another bank. Both wire and online transfers are available from the Marcus by Goldman Sachs website and on the Marcus app.
Click the link above to get answers to just about any Marcus by Goldman Sachs customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Marcus by Goldman Sachs Customer Service Contacts
There are of course other ways to contact Marcus by Goldman Sachs customer service besides the phone. Below we list the best ones, by medium.
Marcus by Goldman Sachs Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Marcus by Goldman Sachs provides this option.
Conclusion and closing notes
This is Marcus by Goldman Sachs's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marcus by Goldman Sachs agent. This phone number is Marcus by Goldman Sachs's best phone number because 69,531 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-627-2872 include and other customer service issues. Rather than trying to call Marcus by Goldman Sachs first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Marcus by Goldman Sachs has 6 phone numbers. It's not always clear what is the best way to talk to Marcus by Goldman Sachs representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Marcus by Goldman Sachs. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Marcus by Goldman Sachs. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.