A:Calling this Carter's, Inc. number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Carter's, Inc. for you.
Q:
Does Carter's, Inc. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4:30pm CST.The least busy day is Wednesday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · Mon-Fri 8am-4:30pm CST · Calling this Carter's, Inc. number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Carter's, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Carter's, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Carter's, Inc. number should go right to a real human being
Below are some clips we've found from Carter's, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Carter's OshKosh Bagesh and Skip Hop Consumer Affairs.
Corporate customer service for all Carter's customers.
To ensure high quality service, your call may be monitored or recorded.
Would you be willing to take a quick two question survey after your call to rate your experience today?
Press one now.
What would you like to do today?
Get assistance with an existing order, press one. Place a new order, press if you know your order number, press one to check the status now.
Or stay on the line to speak with an agent.
Thank you for contacting Carter's and OshKosh Begash."
Excerpt from a call with Carter's, Inc.
Thursday, April 4, 2024 9:10 PM
In fact, much of this information on this page is superfluous because this Carter's, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Carter's, Inc. operates the call center for this 888-782-9548 phone number Mon-Fri 8am-4:30pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 105 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Carter's, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Carter's, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Carter's, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Carter's, Inc. is Wednesday.The most busy day to call is Thursday, which averages 56% more phone calls by comparison.Again, this is based on a sample of 105 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Busiest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Carter's, Inc. is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Carter's, Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Carter's, Inc.
If you have time to do a bit of reading before you call Carter's, Inc., we recommend you read over some of our problem-specific articles.
Carter's, Inc. has a customer-friendly and convenient return policy. We strive for 100% customer satisfaction. If you are not completely happy with your purchase, you may return the items within 90 days of the original purchase date. To be eligible for a refund, the merchandise must be unworn, unwashed, in its original condition, and with all tags attached. Returns can be made through any Carter's, Inc. store or by mail. If you choose to return by mail, a return shipping fee will be deducted from your refund. We also offer the option to exchange the items in-store or online. Please note that any personalized or final sale items cannot be returned. For further details or assistance, please refer to our return policy page or contact our customer support team.
Carter's, Inc. values your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data. When you provide us with personal details, such as your name, email address, or payment information, we assure you that it will be used solely for processing your orders, improving our services, and personalizing your shopping experience. We may also send you promotional content or updates, which you can opt-out of at any time. Rest assured that we do not sell or share your information with third parties for their marketing purposes. We employ advanced security measures to protect your data and maintain confidentiality. By using our website or providing information to us, you consent to the terms of our privacy policy. For more details, please refer to our complete privacy policy available on our website.
Carter's, Inc.'s size chart provides a comprehensive guide to help you find the perfect fit for your child. Our size chart is designed to ensure accuracy and consistency across all our clothing items. It includes detailed measurements for different age groups, ranging from newborns to toddlers and young children. You can view the size chart on our website or visit any of our stores for a physical copy. Our size chart covers various categories, including tops, bottoms, dresses, and sleepwear. Each category provides specific measurements for height, weight, chest, waist, and hip, enabling you to make an informed decision while shopping for your little one. Please refer to our size chart to ensure a comfortable and stylish fit for your child's clothing needs.
Click the link above to get answers to just about any Carter's, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Carter's, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Address correction for order: "I called a representative back to give them the exact address then they get a message yesterday that says you don't have the address where I'm sending my gift."
- From a call lasting 8m 32s , Nov 27, 2024 7:21 PM
Payment inquiry: "I'm calling to find out when the payment is due or how can I make the payment?"
- From a call lasting 9m 38s , Nov 18, 2024 1:42 PM
Returning gifted clothes: "I'm calling regarding the return of the clothes."
- From a call lasting 6m 25s , Nov 8, 2024 12:51 AM
Inquiring about rewards: "The reason for my call is I'm a rewards member, and I should have gotten a reward but never got contacted."
- From a call lasting 16m 13s , Sep 23, 2024 9:12 PM
Information about why customers call Carter's, Inc. is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Carter's, Inc. will reply our your email.
As a last, sometimes only, resort- Carter's, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Carter's, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carter's, Inc. agent. This phone number is Carter's, Inc.'s best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-782-9548 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Carter's, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Carter's, Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Carter's, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Carter's, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Carter's, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.