In a nutshell: To recover a hacked Uber Eats account, the first step is to change the password. If unable to access the account, go to the Reset Password page and enter the phone number and email. If the email address is forgotten, go to Uber Help > Accounts and Payments > Account Settings > "I Forgot My Email Address" and fill out the form. Once the email is obtained, go back to the reset password page. After recovering the account, set up a passkey for increased security. Further assistance can be obtained from Uber Eats Customer Support.
Have you noticed unusual activities on your Uber Eats account? Your account may have been hacked if you see orders you didn't request or you're getting unsolicited text messages and phone calls from delivery people. If you see receipts you don't recognize or there are changes made to your account, someone else may have access to it. There are ways to recover your Uber Eats account. Follow the steps below and get in touch with Customer Support if you have further questions.
Changing your password is the first step to recovering your account and ensuring no one has access to it. Note: Skip this step if you're unable to access your account. You'll have to reset the password on the Reset Password page.
Once logged in, tap the Users tab found on the left-hand side of the page.
Add numbers and characters for a stronger Uber Eats password.
Look for the confirmation box that appears at the top. This indicates you've successfully reset your password.
If you don't have access to your account, enter your phone number and email on the reset password page and follow the instructions.
Go to Uber Help only if you forgot your email address.
Fill out the form to get your email address.
Once you have the email, go back to the reset password page and follow the instructions to change your password. If you're still having trouble logging back in to your account, contact Uber Eats Customer Support for further assistance.
Once you've reset the password and recovered your account, the next step is to set up a passkey to streamline your log-in, increase protection and enhance security (because passkeys are protected by face recognition, fingerprint or a PIN).
For Android devices, make sure you're logged in to your Google account for syncing across devices. If you have an Apple device, turn on the password sharing setting first before setting up a passkey.
You can also use another phone number or email address (if you think someone else might have access to your current email or phone number) by logging back into your account, tapping Account, and then tapping Edit Account. Just tap the detail you'd like to change and enter the new information. Follow the on-screen instructions to successfully update your account. If you have further questions about your Uber Eats account, contact Customer Support.
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